Getting started
Set up your account, understand the layout, and learn how data flows into Verinode.
27 articles · IQ & HQ
Welcome to Verinode
What Verinode is, what it does for your restoration business, and how to get oriented in your first week.
The value Verinode delivers
How Verinode shows the concrete dollar impact of the decisions you act on.
Achieving a goal: celebration, sharing, and history
Every goal you set in Verinode is chased against a real number: your own data, read the same way Benchmarks reads it, moving toward a target you set. When a later, genuinely measured read crosses t…
Analyst apps on your phone
The analyst apps are not a desktop feature with a mobile summary. The section homes on your phone carry the same **Apps** row the web sections do, with the same tiles opening the same apps, and a f…
App results and the PDF export
When an analyst app finishes, what you have is not a chat reply that scrolls away; it is a saved artifact. Results do not age out: the raw working transcripts behind a run are housekeeping and expi…
Browse all goals: the full metric catalog
Your Goals live in one place, but they start from one problem: how do you know which number to chase next? Browse All Goals is the answer. It is the full list of every metric a restoration owner wa…
Choosing a time window on Impact
Every number on the Impact page (`/impact`, **Impact** in the sidebar) is measured over a period. The window picker in the top-right of the page header is what sets that period. It is four plain-te…
Goals: what you're working toward
Every other view in Verinode looks backward: what happened, what it cost, what IQ found. Goals is the one view that looks forward. It turns a benchmark into a target you actually chose, tracks your…
Hard Recoverable vs Soft Conditional dollars
Every dollar figure IQ shows you on the Impact page falls into one of two buckets, and Verinode never adds them together into a single number.
How "Suggested for you" picks a section
Most sections of Verinode start dormant and switch on only when you decide they are relevant, the anti-overwhelm posture covered in [switching sections on](/help/impact-dormant-activation). "Sugges…
How Verinode gets to know your business, section by section
Think of IQ as a new hire, a sharp one, your Chief Data Officer, who showed up on day one knowing the restoration industry cold but knowing nothing about your business yet. IQ is an AI that works e…
Impact on mobile
Impact is where Verinode answers the only question that matters after you have been using it for a while: what did this actually do for my business. The mobile Impact view is a compact mirror of th…
Inspecting an activity event
The Activity tab on the Impact page is a running log: every document you upload, every decision you act on, park, or ignore, every conversation you start with IQ, every survey you send, and every m…
Opening a decision from Impact
Every row you see on the Decisions tab and the Dollars tab of Impact is a summary line: a status, a title, maybe a dollar figure, how long ago it happened. Click any of those rows and the card does…
Switching on the Impact section
Most sections of Verinode start dormant and have to be switched on before they show live data. Impact is not one of them. This article explains the switch-on mechanism you will see on other section…
The Apps row on every section
Every section home now carries a row titled **Apps**, sitting between the hero and the rest of the page. It holds the section's tools: the things you can start, open, or add at any time. **Take Act…
The Decisions row: Surfaced, Acted, Parked, Ignored
Every restaurant, roofer, or restoration operator asks IQ some version of the same question eventually: is this thing actually doing anything for me? The Decisions row is where Verinode answers it…
The first-visit intro on a section
The first time you open a section that onboards itself, a short click-through appears a moment after you land. It shows once per person per section: if you invite a teammate, they get their own fir…
The Get IQ Up To Speed row
On the home page of a section that is still learning your business, a row titled **Get IQ Up To Speed** sits above the section's regular content. It is the persistent half of section onboarding: th…
The goal IQ suggests, and setting it
Once IQ has enough of a read on your numbers, it does not wait for you to think of a goal. It picks one for you: the single biggest, most credible opportunity in your own data, and puts it in front…
The Impact activity timeline
Impact is where Verinode totals up what IQ has actually done for your business: decisions surfaced and acted on, dollars recovered, and how much you have engaged with IQ. Underneath the metric tile…
The Impact hero: Decisions Acted and IQ utilization
Impact is where Verinode answers one question in plain numbers: what has IQ actually done for your business, and how much of it are you using. The hero band at the top of the page is the headline o…
The Impact section: your ROI on IQ
Every other section of Verinode is where the work happens: jobs, clients, margin, benchmarks. Impact is the one section that looks back at all of that and answers a single question: what did IQ act…
The section review apps, at a glance
Nearly every section carries a review app in its **Apps** row: the section's own analyst, run on demand over your own data, returning a finding you keep. They all work the same way, the three scree…
The Working with IQ row: how you engaged
The **Working with IQ** row is the third row of tiles on the Impact page. Where the Decisions row above it tells you what IQ found and what you did about it, this row tells you how much you actuall…
Tracking an active goal: progress, adjust, retire
Once you have accepted a goal, either the one IQ proposed or one you picked yourself from the catalog, it becomes a live goal card in the **Goals** tab. This is where you watch it move: where you s…
What an analyst app is
An analyst app is a tool you point at your own book. It reads your own data, jobs, invoices, agreements, reviews, whatever the section holds, reasons over it, and hands you back a finding you keep:…