The Impact hero: Decisions Acted and IQ utilization

What the Impact hero shows

Impact is where Verinode answers one question in plain numbers: what has IQ actually done for your business, and how much of it are you using. The hero band at the top of the page is the headline of that answer. It does not ask you to interpret a dashboard. It reads your decisions, your dollars, and your own activity in the app, and hands you back a single count, a single grade, and a two-line reason why.

Verinode does not decide anything on your behalf here. It surfaces what happened, IQ found signals, you acted on some of them, some of those produced money. The hero is a record of that, refreshed for whichever window you pick.

Where to find it

Open Impact from the sidebar at iq.verinode.ai/impact. The hero is the first thing on the page, a frameless band with no card border around it, flowing directly on the page above the Goals, Decisions, and Working with IQ rows.

In the top-right of the page header sits a small window picker with four options: This month (the default), Last 30 days, Year to date, and All time. Every number in the hero, and everywhere else on the page, is scoped to whichever window is selected. Switching windows is a real navigation, the URL updates (/impact?window=last_30d, and so on), so a link to a specific window is shareable and reloadable.

Decisions Acted: the headline number

What it is. The large number on the left is Decisions Acted, the count of decisions where you took the action IQ surfaced, inside the selected window. It sits under a small eyebrow line, "Decisions Acted," followed by the active window label, for example "Decisions Acted · This month."

How it is counted. Every decision IQ surfaces lives with a lifecycle: it is first detected, then it moves to acted, parked, or ignored. Decisions Acted counts every decision whose action happened inside the window, regardless of when it was originally surfaced. Acting on something IQ found three weeks ago still counts today if the action itself landed this month.

What it does not do. It never shows a blank dash. If nothing has been acted on yet in the window, the number is simply 0, not a placeholder. The count animates up from zero when the page loads, that is a visual touch, not a separate metric.

The utilization pill: Strong, Steady, or Warming up

Next to the headline number sits a small pill, one of three labels: Strong, Steady, or Warming up. This is Verinode's read on how much of IQ's capacity you are actually drawing on this window, based on two things it can observe directly: how often you act on what IQ surfaces, and how much time you spend working in the app.

How it is graded. Two inputs feed the grade:

• Action rate, the share of decisions IQ surfaced in the window that you acted on (acted ÷ surfaced).
• Active minutes, time you spent signed in and using the app during the window, tracked independently of which page you were on.

The current grading logic is:

• Strong when your action rate is at least half of what IQ surfaced, and you were active in the app for at least three hours in the window.
• Steady when you clear a quarter of an action rate, or you were active for at least an hour, but you did not reach Strong.
• Warming up when neither bar is cleared yet.

This is a heuristic Verinode expects to refine as more usage data comes in across the network, the shape of it (act on what is surfaced, spend time in the tool) is the durable part.

What the pill looks like. Strong renders in green, Steady in yellow, Warming up in a warmer red-toned pill, so the label and the color always agree; you never have to remember which color means what.

The sub-copy: what IQ surfaced this window

Under the headline sits a line of context. Its wording depends on whether IQ found anything in the window:

• If IQ surfaced at least one decision: "Across [N] signal(s) IQ surfaced [window label, lowercase]. [utilization sentence]", for example "Across 12 signals IQ surfaced this month. IQ is showing its value. There is room to do more."
• If IQ surfaced nothing at all in the window: the line drops the signal count and reads only the utilization sentence, for example "IQ has more to offer than you are using right now."

The utilization sentence itself matches the pill:

• Strong: "IQ is working hard for your business this period."
• Steady: "IQ is showing its value. There is room to do more."
• Warming up: "IQ has more to offer than you are using right now."

A "signal" here is the same thing the Decisions row below calls a decision, an observation IQ made about your business that is specific enough to act on. Every signal in the count either gets acted on, parked for later, or ignored, that split is the Decisions row's job to show; the hero only reports the total IQ found.

The two secondary cards: Hard Recoverable vs. Soft Conditional

To the right of the headline, two flat figures sit side by side, separated by a hairline divider, not boxes. These are the dollar side of the same window.

Hard Recoverable. Dollars from decisions you acted on where the value is realized or firmly recoverable, the money is either already in hand or the claim behind it is settled fact, not a projection. When this is above zero, the sub-line reads "From Acted Decisions." When nothing has landed yet, it reads "Nothing Realized Yet" and the figure renders in neutral gray instead of green.

Soft Conditional. Dollars from decisions you acted on where the value is real but still contingent, an estimate, a submission awaiting approval, a recovery that depends on something outside your control resolving in your favor. When this is above zero, the sub-line reads "In Play, Not Yet Realized." When there is nothing conditional in the window, it reads "Nothing Conditional," also in neutral gray.

Both figures are computed only from decisions whose action happened inside the selected window, the same acted-decision population that drives the headline count above them. Switch the window and both figures recompute along with everything else on the page.

Reading the hero together

A useful way to read the hero in one glance: the headline tells you how much IQ's work turned into action, the pill tells you whether that reflects genuine engagement or an account still ramping up, and the two dollar cards tell you what that action was worth, split honestly between money you can already count and money still in motion.

1. 1Check the window picker first. A quiet "This month" can look very different from a strong "All time."
2. 2Read the headline and the sub-copy together. A high Decisions Acted count against a low surfaced count is a very different story than a low count against a low surfaced count, one is a highly selective operator, the other is an account with little for IQ to work with yet.
3. 3Look at the pill. If it reads Warming up, check whether that is an action-rate problem or a time-in-app problem using the Acted tile and the Time With IQ tile below.
4. 4Compare Hard Recoverable to Soft Conditional. A large soft figure with nothing hard yet is not a failure, it is money still working its way through a process. Watch it over the next window to see whether it converts.

Empty states

A brand-new account, or a window with nothing in it, is not a broken page:

• No decisions acted: the headline reads 0, and the sub-copy falls back to the plain utilization sentence with no signal count.
• Nothing surfaced at all in the window: the sub-copy drops the "Across N signals" clause entirely and reads only the utilization line.
• No dollars yet: Hard Recoverable reads "Nothing Realized Yet" and Soft Conditional reads "Nothing Conditional," both in neutral gray rather than a fake $0 in color.
• Nothing at all has happened yet in this window: the Activity feed further down the page reads "Nothing yet in this window. Upload a document, ask IQ a question, or act on a decision to start the timeline."

None of these states mean something is wrong. They mean the window you picked, or your account's age, has not produced activity yet. As documents flow in, IQ surfaces more, and you work more decisions, every number here fills in on its own.

Best-practice example

Say you switch from This month to Last 30 days and the headline jumps from 4 to 19, with the pill moving from Warming up to Steady. The sub-copy reads "Across 26 signals IQ surfaced last 30 days. IQ is showing its value. There is room to do more." Hard Recoverable shows a real figure with "From Acted Decisions," Soft Conditional shows a smaller figure "In Play, Not Yet Realized." Read together: you have been acting on most of what IQ finds, some of that work has already turned into money in hand, and a smaller slice is still moving through carrier or vendor process. The next thing to check is not the hero itself, it is the Decisions row just below it, to see which of the parked or ignored signals are worth a second look before the window closes.

Related reading

• The decision workspace
• Acting on decisions
• The Feed
• Connecting your data