The Team section on mobile

What this is

The Team section on mobile is the same Team intelligence you get on the web, rebuilt to fit a phone screen. Same roster, same depth chart, same coaching and certification tracking, same benchmarks, laid out as a scrolling stack of horizontal tile rows instead of a desktop card slider. Nothing is omitted between the two: every hero metric, every explore tile, and every record you'd find at /team on the web has a phone-sized counterpart here.

Verinode does not manage your team roster for you. It reads the roster, certifications, comp records, and reviews you've already sent in, and surfaces where your bench is thin, where a certification is about to lapse, and how your team stacks up against the peer network, so you can decide what to do about it.

Where to find it

On the mobile app, open Business from the tab bar, then tap Team. The route is /m/business/team. A Business link at the top of the page takes you back.

The page loads once per visit. Verinode runs several fetches in parallel (team roster, role slots, certifications, service-mix profile, subcontractor certifications, and a count of any pending cross-department findings) and assembles everything below from that single load.

The hero row: four featured tiles

At the top, a horizontal row of four large tiles. Tap any one to open a detail sheet with more context. Swipe left inside an open sheet to move to the next hero tile without closing it.

Active Team. The headline number is your count of active members. Below it, either "N on the roster" (when your active count matches your total headcount) or "N active · M total" (when some members are seasonal, offboarding, or otherwise not active). The support line under the tile reads "Across N service lines" for however many service lines your depth chart covers, or "Drop a roster to seed your team" when you have zero members on file. Opening the detail shows the same numbers plus a By Department breakdown, one row per department with a member count.

Cert Currency. The percentage of certifications on file that are currently active or expiring soon (not lapsed), out of your total logged certifications. Reads a dash when you have no certifications logged yet. Below the number, when Verinode has a peer benchmark to compare against, a horizontal peer bar shows P25 / P50 / P75 markers with a dot for where you sit, colored green when you're ahead of the peer median and red when you're behind. The support line surfaces the delta directly ("+4.2% vs peer" or "-6.1% vs peer") when there's a meaningful gap; otherwise it reads a plain-language read on your level ("Strong currency," "Maintain," "Renewals overdue," or "Upload certs to track currency" if you have no certs yet). Opening the detail adds a How You Compare block with the peer median, the industry baseline, and the cohort size behind the comparison, each shown only when available.

Bench Thin. A count of role slots (service-line slots plus any custom role slots you've created) that have one or fewer qualified people behind them. The support line under the tile reads "Roles with ≤1 qualified member" when the count is above zero, or "Every role has depth" when it's zero. Opening the detail lists each thin service line by name with how many people are qualified on it.

Uncovered. A count of service lines with zero qualified members at all, the sharpest version of the bench-thin problem. Reads "Service lines without coverage" when above zero, "Every line covered" when zero. Opening the detail lists each uncovered line with the certifications it needs to be covered, or, if none are uncovered, "Every service line has at least one qualified member."

Take Action row

The second row is where Verinode surfaces work to do. It starts with the team activation tile (tap it to open the IQ agent for a live conversation about your team), then an unlock-section tile that prompts you to add whatever roster or cert data is still missing if your Team data isn't fully populated yet. After that, five launch tiles open full-screen tools: Work Style (the DISC assessment flow), Performance Reviews, Training Plan, Skill Matrix, and Career Path.

Following those, any open decisions tied to the Team section render as decision tiles, each with a recommended action, a dollar impact, and the entity and lifecycle stage behind it. When there are no open team decisions, a placeholder tile appears instead. If you have zero members on the roster, it reads "Add Data" / "Drop a roster CSV or paste a staff list." Once you have members but no open findings, it reads "All Clear" / "No open team decisions.", with the note "Verinode is watching cert renewals, depth gaps, and capacity drift."

Explore row

Five tiles, matching the web Team page's explore set. Each shows a live number and a small preview chart, and opens a fuller detail sheet.

Members. Your active member count with the same "N active · M total" or "N on the roster" sub-line as the hero tile, plus a bar-chart preview of headcount by department. The detail sheet repeats the By Department breakdown.

Depth Chart. A fraction: covered service lines over total service lines (for example "6/8"). The sub-line reads the sharpest problem first: uncovered-line count if any exist, otherwise bench-thin count, otherwise "Coverage healthy." A gauge preview shows the percentage of lines with coverage. The detail sheet lists every service line with its qualified-member count, flagging a line with exactly one qualified member as "1 qualified · thin" and a line with none as "Uncovered."

Performance. Your count of single-point-of-failure members, meaning members who are the sole qualified person on a service line with nobody else able to step in. Reads "No single-point-of-failure" when zero, otherwise "Member(s) you haven't built depth behind." A dots preview shows how many of your active members are flagged this way. The detail sheet lists each flagged member by name with how many service lines they're the sole holder on.

Capacity. A qualitative read: a count of gaps when service lines are uncovered, "Thin" when bench-thin slots exist but nothing is fully uncovered, or "Healthy" otherwise. The sub-line always reads "Weather, pipeline, and hiring signals," and the detail sheet notes this data rolls up as more of it lands. The detail also repeats the three underlying counts: service line gaps, bench thin slots, and single point of failure.

Benchmarks. Your cert currency percentage again, this time framed against the peer network with a ring-style preview and the peer delta text (colored good or bad) shown as a badge on the tile itself. The detail sheet adds a How You Compare block with peer median cert currency, industry baseline, peer median tenure (in months), and peer capacity utilization, each row appearing only when Verinode has that comparison available.

Wages. Compares your team's hourly pay to the C&R / KnowHow State of the Industry Report 2026 wage bands, split into a Supervisor / Mid-Management cohort and an Entry-Level cohort. The headline is your team's median hourly rate for whichever cohort has members (supervisor takes priority if you have both), shown as "$NN/hr." The sub-line reads "Supervisor median · market $NN/hr" (or "Entry median…") when you have wage data, or "Add wage data to compare to market wage brackets" when you don't. A bar-chart preview shows your team's distribution across wage brackets. When your team's typical bracket differs from the market's typical bracket, a peer-delta badge reads "N bracket(s) below the typical rate" (colored as a gap to close) or "N bracket(s) above the typical rate" (colored as ahead of market). The detail sheet breaks out both cohorts bracket by bracket, each row showing your count and share of that cohort alongside the market's share for the same bracket, plus a note that hourly wages are normalized at a standard full-time-equivalent basis when a comp record doesn't carry hours-per-week.

By Department

A row of tiles, one per department (Field, Office, Management, Sales, Other, plus Unassigned if any member has no department tagged), but only appears once at least one member has a department set. Each tile shows the department name, the headcount ("N people"), up to three member names, and a "+N more" line if there are more than three. A status line at the bottom of the tile reads "Healthy" (teal), "N flagged" (yellow, when members on that team are single-point-of-failure risks), or "N offboarding" (red, when the department has anyone mid-offboarding), in that priority order. If a department bucket has zero members, the tile reads "Tag a teammate with this department." in place of a name list, and tapping it does nothing. Opening a populated department tile lists every member in that department with their status label.

Most Recent

A row of member tiles, one per active team member, sorted by severity first (critical issues, then warnings, then informational) and alphabetically within each tier. Each tile shows a green "Team Member" kind badge, the member's name, their role and department as a subtitle, and a status badge at the bottom (Active, New Hire, Offboarding, Offboarded, or another status, colored red/yellow/green by severity).

When you have no members yet, this row is replaced with a line of text: "Member data will appear as you upload rosters, paste staff lists, or forward cert PDFs."

Tapping a member tile opens its detail sheet, which lazy-loads additional data from the server on open (certifications, reviews, latest metrics, and comp) while a "Loading detail…" hint shows. The sheet includes:

• Header. Kind label, name, subtitle, and status badge.
• Posture. Active certification count, tenure (rendered as days, months, or years depending on length of service), tier, and worker type (W-2 employee or 1099 contractor) when set.
• Role And Tenure. Role, department, hire date, email, and phone, each shown only when present.
• Work Style. The member's DISC work-style profile if one exists, with the completion date. If none exists, a prompt to send a short (about 4-minute) questionnaire; the member completes it from a private link and the result appears here afterward. A Send work-style profile button (relabeled Re-send profile once one exists) sends it, disabled if the member has no email on file, with an inline note to add one first.
• Performance. Up to five of the member's most recent metric readings, one per metric key, each shown as a plain-language label and its latest value. The copy above the list is explicit that these are peer-relative dimensions, not a single roll-up score. When there are no metrics yet, the section explains that performance signals appear as jobs get attributed to this member.
• Certifications. Every certification on file for the member, each row showing days remaining (or "Nd overdue" if lapsed) when an expiry date exists, or a humanized status otherwise. Empty state: "No certifications on file. Upload a cert PDF and the renewal calendar populates automatically."
• Compensation. Only shown when a comp record exists: base pay, bonus target (if set), the effective date, the last raise date (if any), the role slug the comp record is tagged to (if set), and the source of the record.
• Coaching. A button that opens a coaching plan workspace: Open 30/60/90 Plan Workspace for members hired within the last year, Open Role-Change Plan Workspace otherwise. Tapping it creates (or reuses) the plan and routes you into the decision workspace focused on that plan, where IQ is primed to work through it with you. Below the button, any logged reviews show as rows with the review date and rating or manager name; with none logged, the copy reads: "No reviews logged yet. Capture review notes, drift in ratings or manager mix surfaces in the signal feed before it becomes a retention problem."
• Open Tips. Any open coaching tips tied to this member, each with a headline, rationale, and a suggested action.
• Findings. Any open decisions tied to this member, each with its title and dollar impact (monthly or annualized, whichever the finding carries).

Service Line Slots

A second tile row covering the depth-chart side of Team: service-line slots derived from your certification requirements, plus any custom role slots you've defined. Sorted the same way as members, by severity then alphabetically. Each tile shows a colored kind badge (red for a certification-gated service-line slot, teal for a custom role slot), the slot's title, its requirement as a subtitle, and a status badge.

When you have no slots, this row is replaced with: "Depth chart populates as your service mix and role slots land."

Tapping a slot opens its detail sheet. What's inside depends on the kind:

Service-line slots (certification-gated, derived from your service mix):

• Coverage. Count of qualified members, the required certifications for the line, and the service line name.
• Qualified Members. Every member who holds all the required certifications for this line, with their certification count. Empty state: "No qualified members on this service line yet. Build depth by certifying a teammate or onboarding a sub."
• Succession Candidates, shown only when any exist: members who hold at least one required certification but not all of them, the shortest path to deepening this line's bench, each row noting what they still need or reading "Ready" if nothing's missing.
• Coverage Over Time. Always present with a note that the trend populates once you've tracked at least two renewal cycles.

Role slots (custom, operator-defined):

• Role And Tenure. Target headcount, current headcount filled against it, the role slug, and department if set.
• Notes, shown only when the slot has notes attached.
• Matching Members. Members whose role tag lines up with this slot's role slug, each with their role or status. Empty state: "No matching members yet. As you tag roles on members, ones whose role slug aligns land here automatically."
• Fill History. Always present with a note that history builds as hires and exits get logged against the slot.

Both slot kinds also show any Open Tips and Findings sections at the bottom, same as the member detail sheet.

Department detail

Tapping a By Department tile opens a sheet with the department name, a headcount line (with flagged and offboarding counts appended when nonzero), and a Members list with every person in that department and their status label. Empty departments read: "No members tagged with this department yet."

A note on the numbers

Cert Currency, the bench and coverage counts, and the wage comparison are all computed live from what's actually landed in your roster and cert records, there's no placeholder data. A dash anywhere in the hero row or explore row means Verinode doesn't have enough of that specific input yet, not that something is broken.

Peer comparisons (the peer bar on Cert Currency, the peer deltas on Benchmarks and Wages) only appear once Verinode has a comparison to make. Where a benchmark is gated by contribution level or cohort size, the tile shows a qualitative read (ahead, behind, or a plain status word) rather than a raw number, consistent with how every benchmark on the platform is presented.

Related articles

• Understanding your margin
• Benchmarks overview
• Reading a benchmark
• How benchmarks work
• The decision workspace
• Clients and carriers
• Forwarding documents
• Connecting your data