Your Verinode inbox: forward documents in by email

What it is

Your Verinode inbox is a single email address that belongs to your company account. Forward a vendor invoice, an insurance renewal, a price-change notice, or any other business email to it, and Verinode reads the message the same way it reads anything you upload by hand: it classifies the document, extracts the dollar figures and dates, and routes what it finds into your Vault and, from there, into your benchmarks and decisions.

Verinode is not a mailbox you check. It is a one-way intake pipe: mail lands, IQ parses it, and the result shows up as a document on file. Nothing you forward here is sold to carriers, and it never decides anything on your behalf, it surfaces what it finds so you can act on it.

Where to find it

Open Settings from the sidebar, then click Profile in the Account group (direct route: /settings/profile). The page opens with your identity row (photo and name), then Your Details and Industry Affiliations, all documented in your personal profile. Below all of that sits a section titled Your Verinode Inbox. That section is the entire subject of this article.

While the page is loading, the address area shows a plain gray pulsing bar instead of the address. This is not an empty state you need to fill in, every account already has an inbox address the moment it is created, the bar is just there for the moment it takes to load your routing details.

The address itself

Once loaded, your address appears in bold, monospace text so every character is unambiguous to read or type, for example:

yourbusiness.iq-a1b2c3d4e5@inbox.verinode.ai

Underneath it, a line of plain-language copy explains what it is for: "Forward vendor invoices, renewals, and price-change emails here."

The address has three parts:

• The prefix (yourbusiness above), a readable slug built from your company name. This is the part you can rename.
• The .iq segment with a private code (.iq-a1b2c3d4e5), a short string of lowercase letters and numbers that rides alongside the .iq role marker. This code is the part that makes the address hard to guess: it never uses dictionary words, and it drops easily-confused characters (no 0/O, no 1/l/i) so it transcribes cleanly off a screen or a printout. Verinode's inbound mail handler checks this code on every message; a wrong or missing code bounces instead of routing anywhere.
• The domain (inbox.verinode.ai), Verinode's dedicated mail-receiving domain.

Three buttons sit under the address:

• Copy Address. Copies the full address to your clipboard. The button reads Copied for two seconds, then reverts.
• Customize Address. Opens a form to rename the prefix. Clicking it again (it now reads Cancel) closes the form without saving.
• Generate New Address. Rotates the private code, issuing a brand-new address while keeping your prefix. Covered in detail below.

One address, shared by your whole team

There is one inbox address per company, not one per person. Everyone on your team forwards to the same address, whoever hits reply-all or sets up a mail rule doesn't need their own separate destination. Verinode tells forwarded documents apart by reading the sender's own email address on each message, not by which teammate's personal address it landed at, so attribution still works correctly even though the destination is shared.

Customizing the prefix

Click Customize Address to open the Address Prefix field. Its helper text reads: "Lowercase letters, numbers, and hyphens only. The private code after the .iq stays the same when you rename. Renaming stops the old prefix from working, so update any forwarding rules that point to it."

Type a new prefix (the placeholder shows your-company as an example) and the read-only suffix beside the input, .iq-{your code}@inbox.verinode.ai, stays fixed so you can see exactly what the full address will read once you save. Whatever you type is cleaned automatically: uppercase letters are lowercased, anything that isn't a letter, number, or hyphen becomes a hyphen, repeated hyphens collapse into one, and leading or trailing hyphens are trimmed.

Click Save Address to confirm. A few outcomes follow:

• Success. The address updates immediately and a green line reads "Updated." for a few seconds.
• Blank or unusable input. If your typed prefix cleans down to nothing, a red line reads "Enter a valid address."
• Prefix already claimed. If another account already holds that prefix, a red line reads "That address is already taken."
• Anything else goes wrong. A red line reads "Couldn't save."

Because the private code rides the .iq segment independently of the prefix, renaming never changes the code, and rotating the code (below) never changes the prefix. The moment a rename saves, though, the old prefix stops resolving. Any mail rule, filter, or vendor billing contact still pointed at the old prefix needs to be updated, or its mail will bounce instead of landing in Verinode.

Rotating to a new address

Use Generate New Address when an address has leaked, been shared somewhere it shouldn't, or you simply want a clean break, for example after an employee with access to the old address leaves. Rotating swaps out the private code only; your prefix (and therefore your company's readable identity in the address) does not change.

Clicking the button opens a confirmation dialog first:

"Generate a new inbox address? Your current address stops working right away, so you'll need to update any forwarding rules that point to it."

Confirm it, and the button reads Generating… while the new code is issued. On success, a green line reads "New address generated." for a few seconds, and the address shown on the page updates to reflect the new code right away. If something goes wrong, a red line reads "Couldn't reset the address."

What happens after you forward something in

Once a message lands at your address, Verinode reads it the same way it reads anything uploaded directly: it classifies the kind of document (invoice, renewal notice, price-change email, and so on), extracts the relevant dollar figures and dates, matches it to the right vendor, carrier, or job where it can, and adds it to your documents on file. From there it can feed downstream benchmarks, for instance vendor pricing and net income (what you actually keep after costs) shift as forwarded invoices accumulate over time. Personal mail, marketing email, and anything Verinode cannot classify as business-related stay out of the indexed data.

How to use this day to day

1. 1Open Settings → Profile and find Your Verinode Inbox near the bottom of the page.
2. 2Click Copy Address and paste it wherever you need it, your own mail client's forwarding rule, a BCC field, or a note to a vendor's billing contact.
3. 3If you want a more memorable or brand-accurate prefix, click Customize Address, type the new prefix, and click Save Address. Update any existing forwarding rules right after, since the old prefix stops working the moment you save.
4. 4If an address has leaked or you want a clean break, click Generate New Address, confirm the warning, and update every rule and vendor contact pointed at the old address once the new one appears.
5. 5Forward a real vendor invoice or renewal notice to confirm it is working, then check your documents on file for the parsed result.

Best-practice example

Say your company is "Rapid Restoration" and your address currently reads rapid-restoration.iq-a1b2c3d4e5@inbox.verinode.ai. You realize the prefix is a mouthful to read out over the phone to a vendor's accounts-payable team, so you click Customize Address, type rapidrestore, and save. The address becomes rapidrestore.iq-a1b2c3d4e5@inbox.verinode.ai, easier to say, same private code underneath. A few months later, a departing office manager's forwarded email signature shows the old address publicly, so you click Generate New Address, confirm the warning, and a fresh code takes over immediately. You update the two vendor billing contacts and the one mail rule that referenced the old code, and forwarding keeps working without missing a beat, all under the same readable rapidrestore name the whole time.

Related reading

• Your personal profile: name, photo, and details, everything else on the same Settings page
• Setting up email forwarding, the organization-wide auto-forward wizard that uses this address as its destination
• Emailing invoices to your Verinode address, what a forwarded invoice looks like once it is parsed
• Forwarding documents, the full picture of what document types Verinode recognizes
• Connecting your data, the other channels besides email that feed your account
• Understanding your margin, where forwarded invoice totals surface downstream as vendor cost and net income

Data sources