Network work style: DISC aggregate mix

What the Work Style row shows

Work Style is the DISC row on the Workforce page. It rolls up the work-style profiles franchisees have run with their own teams on IQ into a single network-wide picture: what share of the profiled workforce leads with each of the four DISC styles, Dominance, Influence, Steadiness, Conscientiousness, and which style is most common at each individual location. It answers a narrow, structural question for HQ: does the network's workforce, in aggregate, skew toward decisive, outgoing, steady, or precise, and does that mix vary location to location.

This row shows counts and percentages only. It never shows an individual team member's DISC score, their name, or which dimension they lead with. Verinode reads the network data, a table that itself only ever stores per-franchisee totals (how many people were profiled, how many led with each letter), not per-person rows. There is no path from this row back to a single teammate's result: the aggregation happens before the data ever reaches HQ.

Work Style is descriptive, not evaluative. There is no "correct" mix, no scoring, and no ranking of franchisees by their style distribution. It is a read on workforce composition, the same way the role-mix line in the headcount hero (FTE vs. contractor, technician vs. leadership) is a read on composition rather than a judgment.

Where to find it

Open Workforce from the HQ sidebar, in the always-open Network group alongside Network and Leaderboard. The direct URL is hq.verinode.ai/team (also reachable at hq.verinode.ai/franchise/team).

The page opens on a hero panel (network headcount, role mix, tenure, incidents), then stacks six rows in order: Understaffed, Safety Risk, Bench Depth, Team Reviews, Work Style, and Team by Franchisee. Work Style is the fifth row, positioned after the four risk-and-compliance rows and just before the full franchisee directory. Scroll down from the hero, or use the small "Work Style" heading as your landmark.

Unlike every other row on the page, Work Style is not a horizontally scrolling strip of clickable tiles. It is a single wide panel that fills the row, titled "Network work style" inside itself. Nothing in this panel is a click target: there is no drill-in to a franchisee's detail from here. If you want to act on a franchisee whose mix stands out, use its name to find it in Team by Franchisee or the Franchisees section separately; Work Style itself is a read-only summary.

Where the data comes from

A franchisee builds this data on its own IQ account by running its own Team Work Styles feature: a private, 24-statement DISC questionnaire (six statements per dimension, each rated 1 to 5 from "Not like me" to "Very like me") that the franchisee sends to its own team members. The full mechanics of sending, tracking, and reading an individual profile live on the franchisee side; see Team Work Styles (DISC) for that view.

Each completed questionnaire scores independently on all four dimensions (0 to 100 each, not a forced trade-off between them), and the highest-scoring dimension becomes that person's primary style. Ties are broken in a fixed order, D before I before S before C. A response has to cover at least half the statements to produce a scored profile at all; an abandoned or partial questionnaire does not count as profiled.

Every night, Verinode's network aggregate refresh reads each franchisee's completed profiles, counts how many people lead with each of the four letters, and writes just those counts (never a name, never a score) into the row this page reads. A franchisee that runs a new profile today, or has a teammate finish an in-progress one, sees that count reflected on this page on the following day's refresh, not instantly.

The panel

Header line

At the top, "Network work style" in bold, with a line underneath reading:

"N profiled across M location(s) · primary style mix"

N is the total number of team members network-wide with a completed profile (the sum of every franchisee's profiled count). M is the number of franchisees that have at least one profiled team member, singular "location" when M is 1. This line is your denominator for every percentage in the bars below it: percentages are always N's share, not the network's total headcount.

The four network bars

Below the header, four bars stack in a fixed order: D, I, S, C. This order never changes and does not re-sort by size, so the same dimension always reads in the same position visit to visit.

Each bar shows:

• The dimension's single-letter code, in that dimension's own color, followed by its full name: D Dominance, I Influence, S Steadiness, C Conscientiousness.
• On the right, count · percentage%, for example "18 · 32%". Count is how many profiled team members network-wide lead with that dimension; percentage is that count's share of N (the total profiled), rounded to the nearest whole number.
• A horizontal fill bar whose length matches the percentage. If the count for a dimension is greater than zero, the bar always shows at least a thin visible sliver, even when the percentage rounds down toward zero, so a real result never reads as a flat, empty line.

The four dimension colors are a DISC-specific palette, not the platform's signal colors, even though two of them happen to share a hex value with a signal tone:

• D, Dominance: red.
• I, Influence: amber.
• S, Steadiness: green.
• C, Conscientiousness: blue.

By location

Below the network bars, if at least one franchisee has any profiled team members, a BY LOCATION section lists them, one row per franchisee, sorted with the most-profiled franchisee first. Franchisees with zero profiled team members are left out of this list entirely (they're still counted, at zero, in the "M locations" figure only if they have at least one profile; a franchisee with none does not add to M).

Each row shows:

• The franchisee's name, on the left.
• A small count, profiled / team, for example "6/9", how many of that franchisee's team members have a completed profile against its total team size.
• A single-letter badge, colored to match that franchisee's dominant dimension, the DISC letter with the highest count among that franchisee's profiled team members. Ties break in the same fixed order as an individual profile, D before I before S before C.

This list is not clickable and carries no drill-in. It exists to answer "which location leans which way," not to be a launch point into a franchisee's record.

Loading and empty states

While the rollup loads, the panel shows as a plain pulsing placeholder, the same loading pattern used across HQ panels.

No profiles anywhere in the network. If not a single team member across the network has a completed profile, the panel reads:

"Network work style" "No work-style profiles across the network yet. As franchisees run the DISC profile with their teams, the aggregate mix appears here. HQ sees the distribution only, never an individual's results."

This is the expected state for a network where franchisees haven't started running Team Work Styles on their own IQ accounts yet, and needs no action from HQ beyond, if it seems worthwhile, encouraging franchisees to try the feature on their side. There is nothing broken to fix.

Some profiles, but only at one location or a few. The network bars and header line always render once N is greater than zero, even from a single franchisee's data. The By Location section only lists the franchisees that have at least one profiled member, so a network with one franchisee running the profile and the rest not yet started will show a By Location list with a single row.

The privacy boundary, held throughout

Every number on this row is a count or a percentage computed from counts. There is no path, from this panel or from the table behind it, to see which teammate at a franchisee scored what, or even to see a teammate's name. The aggregation happens on the franchisee's own account before anything reaches HQ: the network data stores per-franchisee totals only, it was never designed to hold an individual row.

This mirrors the same boundary the rest of the Workforce page holds for headcount, incidents, and reviews: HQ sees the network pattern and the per-franchisee outcome, never the underlying personnel record. Franchisees own their people data; HQ's job on this page is oversight of the aggregate, not visibility into any one team member.

How to use it

1. 1Read the header line first. N profiled across M locations tells you how much of the network's workforce this mix actually represents. A mix built from a handful of profiles at one or two franchisees is a preview, not a network read; wait for broader participation before drawing conclusions from the shape of the bars.
2. 2Scan the four network bars for a lean. A network that skews heavily toward D and away from S, for example, may run fast and decisive but light on the steady, follow-through style that keeps a crew's process consistent. Neither lean is wrong on its own, it's a composition fact, not a verdict.
3. 3Open the By Location section to see whether the network mix is even across franchisees or driven by one or two locations with unusually high participation. A network total can be skewed simply because one franchisee has profiled its whole team and the rest have profiled almost nobody.
4. 4Use the dominant-style badge per location as a conversation starter, not a conclusion. A franchisee whose badge reads C might simply have a detail-oriented office team; it says nothing about performance on its own.
5. 5If the row is stuck on the empty state and you'd like broader participation, that's a franchisee-side conversation: point them at their own Team Work Styles feature (Team page, Take Action row, "Team Work Styles" tile) so their team can run it.

Best-practice example

Say the header reads "54 profiled across 9 locations · primary style mix," with bars showing D at 28%, I at 15%, S at 34%, C at 23%. That's a network that leans Steadiness overall, plausible for a technician-heavy restoration workforce, calm under pressure, follows through. Opening By Location shows two franchisees with a D badge and a "9/9" fully-profiled count, while most of the rest show partial coverage. Before reading anything into the two D-leaning locations standing out from the network's S-leaning average, check that their full participation isn't simply pulling their true mix into clearer view while the others' partial data is still noisy. A style lean only means something once enough of a location's team has actually been profiled.

Related reading

• Team Work Styles (DISC): the franchisee-side feature that generates this data, how a franchisee sends the profile, and how an individual result reads.
• Network headcount hero: the panel above this row, with total headcount, role mix, tenure, and incident counts.
• Safety Risk: the row above Work Style, incident and OSHA-rate comparisons across the network.
• Bench Depth: single-point staffing risk, another structural (not performance) read on the network's workforce.
• Team Reviews: franchisees overdue on a logged team review.
• HQ Workforce overview: why the section is called Workforce and not Team, and the privacy boundary that holds across every row on the page.

Data sources