Decisions & the feed

The Feed and decisions

How the Feed surfaces signals worth your attention and turns them into decisions with a dollar impact.

Acting on a decision

What happens when you act on a decision, and how the workspace helps you carry it through.

"Actions: the work in flight"

Actions is the same decision data you see on the Decisions log, filtered down to one thing: the plans you have actually kicked off. Every decision Verinode surfaces (a vendor cost gap, a carrier de…

Action artifacts: drafts IQ builds for you

A decision card in the Feed tells you something is worth acting on. An action artifact is the thing IQ hands you so you can actually act on it, without leaving the card: a ready-to-send email draft…

Actions on mobile

Actions is where the decisions you have acted on, or are about to act on, live as working plans. It is the mobile twin of the desktop [decision workspace](/help/the-decision-workspace): a place to…

Activity timeline and analyst provenance

Every decision workspace ends in two optional footers, stacked below the plan and its outcome. The first is the **Activity** timeline: a plain event log of everything that has happened to this deci…

Adding plan steps to your calendar

An action plan is a list of subtasks IQ builds to work a decision, a mix of emails to send, calls to make, surveys to fill in, comparisons to run, and focus blocks to hold. Some of those steps are…

Anatomy of a decision card

A decision card is Verinode's unit of work. Every pattern IQ finds in your data, a vendor cycle time drifting past benchmark, a carrier's payments sliding later, a certification about to lapse, get…

Articles, videos, podcasts, and events in the feed

Alongside the decisions, action plans, and agent messages in your Feed, Verinode also surfaces industry content: articles, videos, podcasts, and events pulled from trade press, industry bodies, and…

Canceling or abandoning a plan

Not every plan you start gets finished, and Verinode does not pretend otherwise. Circumstances change, a carrier moves first, or you decide to go a different way before the last step is checked off…

Closing a decision and recording its outcome

A decision does not end when the plan runs out of steps. It ends when you tell Verinode what actually happened: did it work, what did it change, and what is that worth. That last step, the close-ou…

Completing and closing out a plan

A plan has two separate finish lines, and Verinode tracks them separately.

Compound narratives

Most of what Verinode surfaces starts as a single **signal**, one thing it noticed in your data or your benchmarks: labor running above peers, a supplement approval rate slipping, a vendor drifting…

Decisions on mobile

Decisions is where every pattern IQ has found in your data waits for a call from you: a slow-paying carrier, a vendor that's drifted off market rate, a certification about to lapse. On the web, the…

Delegating a plan step to a contributor

Every decision that moves past the feed into an action plan gets broken into steps: an email to send, a call script to work from, a survey to run, a lookup for IQ to do, a focus block to schedule.…

Every kind of card in your feed

Your feed is one deck of cards, but the cards are not all the same thing. Some are decisions Verinode wants you to act on. Some are industry content it thinks you will find useful. Some are quiet s…

Filtering and searching your decisions

Every decision Verinode surfaces (a cost saving, a risk, a growth opportunity it found in your data) lands in one place: the Decisions log. As that log fills up across vendors, carriers, clients, b…

Filtering the feed: pills and time buckets

The Feed is the single stream where Verinode IQ hands you decisions that need a call, new content from the network, and upcoming events, one card at a time. Left unfiltered, an active operator's fe…

Filtering, searching and sorting plans

Actions is the board of every decision you have kicked off, plus the plan Verinode drafted for it: owners, due dates, progress. This article covers the controls at the top of that board, the search…

Grouped decision cards (bundles)

The Feed is built to be read in a few minutes a day, not scrolled forever. When Verinode has more than one open decision that clearly belongs together, it collapses them into a single grouped card…

Network, compound, and promo cards

The Feed at `iq.verinode.ai/feed` is mostly a queue of decisions: cards with a dollar figure, a recommendation, and an Act button. See [the Feed](/help/the-feed) for how that queue is built and ord…

Not now, parking, and dismissing cards

Every card in the Feed offers three ways forward: act on it, set it aside for now, or ignore it for good. This article covers the two "set aside" and "ignore" paths in detail: what each button is c…

Onboarding and setup cards in the feed

When you join Verinode, you don't get a giant checklist to fill out before the product will talk to you. Instead, IQ walks you through a 90-day intake program, one step at a time, right inside the…

Plan steps and logging how it went

Once you act on a decision and IQ drafts it into a real, step-by-step [action plan](/help/decisions-structured-plan), that plan does not just wait quietly in the Decisions workspace. Its next open…

Polling your team from a card

Every card in your Feed, whether it is a decision, an article, a video, a vendor-news item, or an event, carries a **Poll** button. Poll turns that card into a quick question for your team: you wri…

Reading a decision card: recommendation, impact, and evidence

The Feed is a stream of cards, one full screen at a time, that you move through the way you would a stories app: read, act or dismiss, move to the next. Most of what appears there is content (artic…

Running a Business Analyst scan

A scan is IQ, your Chief Data Officer, reading your whole operation, or a part of it you choose, in one pass and adding decisions to your board for anything worth your attention. It is the same LEA…

Saving cards: bookmarks, playlists, and reading lists

Every card in your Feed, decisions, articles, videos, podcasts, vendor news, has a small rail of icons beside it. Three of those icons let you hold onto a card so you can come back to it later: **S…

Section setup tasks in your Feed

Onboarding a section is not the intro carousel; it is the next step, and the one after that, surfaced where you already work. So every section you have switched on that is still learning your busin…

Selecting and canceling plans

Actions is where the plans you've started sit while they're in flight: owners, due dates, steps, progress. Sometimes the right call on a plan isn't to finish it, it's to stop. Circumstances change,…

Sharing feed insights

Every card in your Feed has a side rail of actions running down its right edge. Some of those actions, **Share**, **LinkedIn**, **Email**, and **SMS**, hand the card off to someone outside Verinode…

The calendar view

The calendar view is a month-by-month grid of every step in every action plan you have running, laid out the way Apple Calendar lays out a month: a day number in each cell, a small colored pill for…

The decision log: lanes and status tiles

Every decision Verinode has ever surfaced for you, in one board. The signals your data has produced (a vendor charging above the peer rate, a certification about to lapse, a client relationship goi…

The decision workspace

The decision workspace is what opens when you click **Take Action**, or open any decision card, anywhere on the platform. It is the one place where a decision is carried from "here is what I found…

The Decisions section: overview

Decisions is the operator-facing log of every signal Verinode has surfaced that is worth a call from you: a vendor overcharging you, a carrier's adjuster paying slow, a certification about to lapse…

The feed on mobile

On the web, your feed is a scroll: one card after another down the middle of the screen, a side rail of buttons floating next to each card. On mobile it is the opposite of a scroll, it is a deck. E…

The Feed section: anatomy and how to move through it

The Feed is where Verinode IQ hands you the day's briefing: a single vertical deck of full-screen cards, one at a time, that mixes decisions needing your attention with industry news, vendor update…

The Gantt timeline view

Every decision you accept in Verinode can carry an action plan: a set of concrete, dated steps that IQ, your Chief Data Officer, drafts and you carry out. The Gantt timeline is where those plans sh…

The Get oriented tour

**Get oriented** is the first card you can act on in your Feed, sitting right after the welcome photo card and before **Tune your feed**. It is a short, plain-English table of contents for how Veri…

The peer decision path

Every Decision Verinode surfaces is a recommendation built from your own data. The peer decision path answers the next question anyone would ask: has anyone else been here, and did it work out? It…

The structured action plan

Every decision in your workspace can carry more than a recommendation: it can carry an actual plan. IQ, your Chief Data Officer, breaks a decision into concrete steps, each with an owner, a rough d…

The thesis banner: what IQ is focused on

The Decisions log is a running list of every signal IQ has found in your data. Left with no context, a long list like that reads as a flat queue: forty rows, no sense of which ones matter more this…

The Triage Log and restoring decisions

A working restoration business generates a steady stream of decisions: a stale receivable, a carrier that has gone quiet, a plan nobody has touched in weeks. Left alone, that stream piles up into h…

The triage log: restoring auto-archived decisions

An active operator can accumulate hundreds of open decisions in a few weeks. Left unchecked, that turns Decisions and the Feed into a wall of noise. Verinode keeps both usable by quietly archiving…

The Workload queue

Every decision you act on becomes a plan, and every plan is broken into steps: sending an email, running a call script, filling in a tracker, and so on. Once you have more than a couple of decision…

The workload view

Every decision you act on in Verinode becomes a plan, and every plan is broken into steps (a subtask), things like sending an email, running a call script, or filling in a tracker. Open five or six…

Tuning your feed

The first time you open Feed, before any decisions or content have a chance to fill the screen, Verinode asks three quick questions: how many decisions you want prepared each week, how much news an…

Weather alerts, profile pulses, and agent messages

Most of your feed is decisions and industry content. Three card kinds are different: they are not tied to a single decision row the way a Decision card is, and each has its own layout, its own evid…

Your daily briefing card

The daily briefing card is the first thing you see every time you open Feed. It is a single, full-bleed photo card that greets you by name, tells you at a glance how much is waiting in today's Feed…

Your position, alternatives, and related research

Open any decision and the workspace that loads is a stack of panels: a header, an AI-written synthesis paragraph, then a run of sections that frame the choice, then the buttons and the plan. This a…