The Decisions section: overview

What the Decisions section is

Decisions is the operator-facing log of every signal Verinode has surfaced that is worth a call from you: a vendor overcharging you, a carrier's adjuster paying slow, a certification about to lapse, a client concentration risk, a margin lever worth pulling. Verinode reads the data already flowing in from your uploads, forwarded documents, and connected tools, and turns patterns in that data into a decision on this log. Verinode does not make the call. It surfaces the pattern, states what is at stake, and drafts a plan; you decide whether to act, hold, or dismiss it.

Every decision on the log traces back to a signal: something Verinode detected in your business data, benchmarked against what it knows about the industry, or flagged from a document you forwarded. Nothing on this page is invented or generic. If a decision names a dollar figure, that figure comes from your own jobs, invoices, or estimates (or, where the underlying number is not yet reliable enough to put a price on, the card says so in words instead of a dollar amount).

Decisions vs. the Feed

The Feed and Decisions draw from the same underlying signals, but they are built for different moments:

• The Feed is your daily intake stream. It mixes decisions with industry articles, vendor news, weather alerts, and plan-progress updates, personalized and paced so you are not hit with everything at once. Feed cards bundle related decisions together (for example, several overdue team reviews collapse into one "team members with overdue reviews" card) so a busy week does not read as a wall of alerts.
• Decisions is the flat, authoritative log behind that stream. It holds every decision-worthy signal, whatever its status, browsable by domain and filterable by where it stands. There is no bundling here (each decision is its own row) and no non-decision content (no articles, no vendor news, no weather). If you dismissed a decision from the Feed last month and want to find it again, or you want to see everything open in Vendors specifically, Decisions is where you go.

Acting on a decision from either surface opens the same workspace and updates the same underlying signal, so the two stay in sync: mark something Acted from the Feed and it shows up as Acted here, and vice versa.

Where to find it

Open Decisions from the left sidebar, or go directly to iq.verinode.ai/decisions. The page loads as a gallery of cards called the log home; clicking any card opens the workspace for that decision as an overlay on top of the gallery.

The map of surfaces

Decisions is one route with several places to work inside it:

1. Log home (/decisions): the gallery of every decision, with filters, a status breakdown, and (when you have not filtered to a specific status) three plain-language lanes.
2. Workspace: opens as a glass overlay when you click a card. This is where you read the full case, see the drafted plan, and act. Covered in full at The Decision Workspace.
3. Workload: a cross-decision queue of everything you owe right now across every plan you have open, reachable from a link in the Decisions header.
4. Triage Log: the list of decisions the system auto-archived to keep your board manageable, with one-click restore, also reachable from the Decisions header.
5. Mobile: the same log, reworked as a swipeable deck for the Verinode mobile app.

1. Log home

At the top of the page sits the Decisions title, and (for some operators) a banner above it summarizing the working thesis IQ is applying to your account this week, or proposing a new one. Below that, the header carries four controls:

• Workload: opens the Workload overlay (see below).
• Triage Log: opens the Triage Log overlay (see below).
• Run analysis: kicks off the Business Analyst, a scan of your data for decision patterns. Findings from a scan land on this same log, tagged so you can review them as a set with the "From a scan" toggle described below.
• Send Data: the same send-data control used across the platform, for forwarding a document or connecting a source on the spot.

Under the header is the filter bar:

• Search: a text box (placeholder "Search decisions…") that matches against the decision's title and its entity name (the vendor, client, or carrier it concerns).
• Status: a dropdown with a live count next to each option: All, Pending, Acted, Parked, Ignored, Resolved. Selecting one narrows the gallery to just that state.
• Business area (domain): a second dropdown, only shown once your decisions span two or more areas, so a brand-new account with everything in one area does not see a pointless single-option menu. Options read "All areas (N)" plus one entry per area present (Vendors, Equipment, Carriers, Clients, Billing, Team, Reputation, Field, Margin, Compliance, Certifications, Safety, Recruiting, Processes), each with the count of decisions in that area within the currently selected status.
• Sort: "Newest first" (the default; decisions are ordered by when they were last seen) or "Biggest impact" (decisions with a real calibrated dollar figure behind them always rank above decisions with only a directional or non-priced impact, and within each of those two groups, the largest dollar amount leads).
• From a scan: a toggle that appears once a Business Analyst scan has put at least one finding on your board. Switching it on narrows the gallery to just that scan's output, with a count badge showing how many.

If you arrived here from a Feed bundle's "Review N" link, a Filtered from feed banner appears above the gallery, naming what narrowed the view (an entity, a specific signal type, or an area) with a Clear button to drop back to the full log.

Status meanings:

| Status | What it means | |---|---| | Pending | New or recently seen; nothing has been done with it yet | | Acted | You clicked Act; a plan is drafted or in motion | | Parked | You held it for later ("Not now"); it resurfaces on its own trigger | | Ignored | You dismissed it; it stays out of your way until you restore it | | Resolved | Closed out with a recorded outcome |

The three lanes. When Status is set to All, the gallery organizes into three sections instead of one flat grid:

• Decide this week ("What needs a call from you now.")
• Coming up ("Holding until you have room. Nothing time-sensitive here.")
• Handled ("Decisions you've already acted on.")

Each pending or held card also carries a short reason chip explaining why it landed in its lane: a due date ("Due Fri," "Overdue," "Due today"), "Needs a call now" for critical severity, a dollar figure ("$4.2k at stake") when the impact behind it is a real calibrated number, "Been waiting N weeks" when a discretionary decision has aged past three weeks with no deadline, or, in Coming up, a reassuring "No deadline. Holding until you have room." or "Not time-sensitive yet." Selecting any specific status from the dropdown (Pending, Acted, Parked, Ignored, Resolved) drops the lanes and shows a single flat gallery for that status instead. An empty lane is simply omitted, so a calm week never shows a lane with a "0" header.

Reading a card. Each card leads with a visual anchor (the vendor's, client's, or carrier's logo when the decision concerns one of those; otherwise a plain icon for its business area), a title, and, where one applies, a dollar figure. A small colored label in the corner names the state: Urgent (red) for pending decisions marked critical or carrying a large dollar impact, Pending (amber) for other open ones, Acted (green), Resolved (brighter green), Parked (teal), or Ignored (grey). Clicking anywhere on the card body opens the workspace; the buttons at the bottom of the card act without opening it:

• Pending cards show three buttons: Act, Not now, Ignore.
• Parked cards show a single Resume button.
• Acted cards show a single Edit plan button; Resolved cards show Review outcome.
• Ignored cards show a single Restore button, putting the decision back to Pending.
• A small number of decisions confirm an outcome Verinode already verified on its own; those show Lock in this win and Not really instead of the usual three buttons.

1. 1Scan the Decide this week lane first; that is what actually needs a call today.
2. 2Use the Business area dropdown if you only want to work one part of the business in this pass (Vendors, Carriers, Team, and so on).
3. 3Click Act on a card you're ready to move on. This opens the workspace and starts the plan.
4. 4Click Not now to hold something for later without losing it, or Ignore if it genuinely does not apply.
5. 5Switch to Biggest impact sort when you want to work down the dollar exposure instead of the calendar.

2. Workspace

Clicking a card (or pressing Act) opens the workspace as a glass-card overlay in the middle of the screen, with the decision's title in the header breadcrumb and a position counter ("3 of 41") so you know where you are in the filtered list. Arrow buttons on either side, or swiping on touch, or the left/right arrow keys, step you through every decision in your current filtered view without closing the overlay. Escape or the close button drops you back to the gallery exactly where you left it. The workspace itself, what it shows and how to work through a plan inside it, is covered in full at The Decision Workspace; see also Acting on decisions for the click-by-click flow.

3. Workload

The Workload link in the Decisions header opens an overlay describing itself plainly: "What you owe right now across every plan you have open. Sorted by urgency. Use this to clear the queue; use the Decisions page to browse." Where the log home is for browsing and choosing what to act on, Workload is a single flat queue of the individual steps inside plans you have already started.

At the top, a stat strip shows: Open · all, Overdue, Due today, Due this week, Waiting on others, Recently done, each a plain count. Below it, five sections (only the non-empty ones render, in this order): Overdue, Due today, Due this week, Waiting on others, Recently done. Each row shows the step's title, the entity or decision it belongs to, a due label ("today," "yesterday," "in 3 days," "Following up tomorrow," or "Done 2 days ago" depending on the bucket), and, where relevant, its kind (Email, Call script, Survey, Tracker, Comparison, IQ lookup, IQ research, Vault, Calendar, External, Linked decision, or Note). An Open link on each row jumps straight to that decision's page.

If there is nothing due and nothing recently done, the overlay reads: "Nothing on your plate. Open a decision to start a plan, or wait for IQ to surface a new signal."

4. Triage Log

The Triage Log link opens an overlay for decisions the system auto-archived on its own, to keep your board from filling up with stale, low-value items. Its description reads: "Decisions the system auto-archived to keep the feed manageable. Click Restore to bring one back." A summary line reports four counts: Last 7 days, Last 30 days, By rule engine, and By agent, so you can see roughly how much is being cleared and by what mechanism.

Each row shows a severity dot (Info, Warning, or Critical), the decision's title, why it was archived (for example "Low-impact, idle 30+ days," "Mid-impact, idle 60+ days," "Parked, idle 90+ days," "Past expiration," "Duplicate of newer signal," "Agent: low priority this week," or "Agent: stalled plan"), its business area, the entity it concerned, and how long ago it was archived. A row that has been restored before carries a small "Restored before" flag. When an AI reviewer made the archiving call, its short note appears in italics underneath. A Restore button on every row puts the decision back on your active log.

If nothing has been auto-archived recently, the overlay explains that triage runs nightly and invites you to check back the next day.

5. Mobile

The Verinode mobile app carries the same decision log as a swipeable deck rather than a page of cards: opening a decision from a push notification or a deep link drops you straight into the deck at that card, and swiping moves through the same filtered set the web gallery would show. Every status, lane, and workspace concept above applies; only the layout changes to fit a phone screen.

Best-practice example

Open Decisions first thing on a Monday with Status left on All. Read the Decide this week lane top to bottom: a carrier adjuster running slow with a "Due Fri" chip, a certification with "Needs a call now," and a vendor overcharge sitting at "$3.1k at stake." Act on the two with real deadlines, park the vendor overcharge with Not now if you want a second look after a call, and glance at Coming up to confirm nothing there has quietly become urgent. If you're clearing a backlog rather than triaging fresh signals, open Workload instead, work the Overdue bucket first, and use the Triage Log afterward to make sure nothing you actually wanted got auto-archived while you were away.

Data sources

Related reading: The Feed, The Decision Workspace, Acting on decisions, Connecting your data, Forwarding documents.