Every kind of card in your feed

What this article covers

Your feed is one deck of cards, but the cards are not all the same thing. Some are decisions Verinode wants you to act on. Some are industry content it thinks you will find useful. Some are quiet status updates from your own account or from the network. This article is the field guide: every card type that can appear in your feed, what it looks like, what its numbers and labels mean, and what each button does. For how the feed works as a whole (the daily briefing, the swipe deck, tuning what shows up) see the feed.

Where to find it

Open Feed from the sidebar at iq.verinode.ai/feed. The feed is a single vertical deck: one card fills the screen, you resolve it, the next one takes its place. It reads top to bottom like a briefing, not like an inbox you triage all at once.

How to read any card

Every card, whatever type it is, shares the same three zones.

The top bar

• Source identity, left side: a small round icon plus a name. Decision-class cards (decisions, action plans, wins, agent messages, compound insights, advisory referrals, profile pulses, specialist findings) always show the Verinode IQ mark. Verinode's own articles and videos show the Verinode Research mark. Recognized industry publishers (C&R Magazine, Restoration & Remediation, the Restoration Industry Association, BNP Media, Legend Brands, Encircle, YouTube, and similar) show that outlet's own icon. Anything else shows a plain name with no icon rather than guess at a logo.
• Time stamp, right after the source name: how long ago the card landed, in minutes, hours, days, or weeks (for example "3h" or "2d").
• Status pills, right side: a Resurfaced pill on a decision you previously parked and are now seeing again; a brief Acting... or Noted pill that flashes the instant you tap a button, just before the card confirms and clears; and the type badge itself (Decision, Article, Video, and so on) in a color tied to that card type.

The main content

The middle of the card is a large glyph watermark (a faint icon tied to the business area the card is about, invoices, jobs, vendors, and so on) sitting behind the actual content: a headline number or statement, a title, and supporting detail. What lives here is different for every type below.

The bottom row

Three buttons, always in the same order:

1. Act (the label changes: Act, Start, Do it, Watch, Listen, Read, Reply, Review, View, Prepare, and more, depending on the card).
2. The middle option (Not Now, Add to playlist, Add to reading list, Later, Noted, or Skip step).
3. Ignore, which dismisses the card for good.

Whatever you tap shows a brief confirmation (Dismissed, Noted, Done, Parked, or Added to playlist / reading list) with an Undo link, then the card clears itself a few seconds later. Nothing you tap is instantly irreversible.

On desktop, a side rail next to the card carries a few more actions: Save (bookmark), Playlist (video and podcast cards only), Read list (article and vendor news cards only), and Poll (send the card to your team for a quick vote). Industry content also gets Share, LinkedIn, and Email/SMS buttons. Your own business data (decisions, agent messages, and the rest) never gets those broadcast-style share options, only Save and Poll, because that content is internal to your operation, not shareable industry news.

The 17 card types

1. Decision

The core card type. A colored dot and a label read Critical, Warning, or Info, next to the entity the decision is about (a client, a vendor, a job) if there is one. A confidence pill (High, Medium, or Low) may sit beside it.

Below that sits the headline, in one of a few shapes depending on the kind of impact:

• A bare dollar figure with a unit suffix (/yr, /mo, /wk, /job, or "one-time" for a single pool of money, never a recurring rate dressed up as one) when the finding is a Recoverable dollar amount you can act on directly.
• A softer "Could recover ~$X" figure with a short conditional clause (for example "if you act on this") when the dollar depends on a next step you still have to take. Verinode never states a conditional dollar as a bare, unqualified figure.
• A risk label and a plain-language consequence statement, with no dollar at all, for risks that cannot be priced (an expired certification, a lapsed insurance requirement). The label combines a risk kind (Compliance risk, Cash flow risk, Revenue risk, or Business risk) with an urgency read (Urgent, Act soon, or When you can).

Under the headline sits the card's title and, when Verinode has one, an IQ recommends box with the specific next step. A Benchmark: line may appear underneath, showing how far your number sits from the peer median, colored more strongly the farther off you are. See reading a benchmark for how those comparisons are built.

A resolved decision you already acted on turns into an Outcome card instead: a green accent, the outcome label, and (when there's a savings figure attached) a dollar amount with "saved so far" underneath.

Buttons. Act opens the decision workspace; see acting on decisions and the decision workspace for what happens next. Not Now opens a quick "Why not now?" picker (Too busy, Need more info, Not convinced, Other) before parking the card, it will resurface later with the Resurfaced pill. Ignore dismisses it for good.

2. Bundled decisions

When several related decisions land at once, Verinode collapses them into one card so your deck stays readable instead of repeating the same finding several times over. The badge reads Decisions (plural), the headline reads "N decisions" with a combined total dollar figure when one applies, and up to four of the underlying decisions list below with their own titles and dollar figures ("+N more" if there are more than four).

Buttons. Act reads Review N (or just Act for a lone bundle) and opens the decisions workspace already filtered to show every item the bundle collapsed, so you can work through them individually. Not Now parks every decision in the bundle at once. Ignore dismisses all of them.

3. Article

Verinode's own research, industry publications, or restoration trade press. A hero photo fills the card when one is available, with the title and a short summary sitting in a scrim over it; without a photo, the same title and summary sit in a plain glass panel. Verinode's own published articles get a Share to LinkedIn button above the bottom row so you can put Verinode Research content in front of your own network.

Buttons. Read opens the source in a new tab. Add to reading list saves it under My Data without opening anything. Ignore dismisses it.

4. Video

A 16:9 thumbnail with a play button. Tapping it opens the video in an inline modal instead of leaving the feed, with a close button in the corner.

Buttons. Watch opens the video. Add to playlist saves it. Ignore dismisses it.

5. Podcast

A square cover image (or a plain podcast icon when there isn't one) beside the title, with a decorative waveform strip underneath and a short summary below that.

Buttons. Listen opens the source. Add to playlist saves it. Ignore dismisses it.

6. Event

Industry events (conferences, webinars, training) render with the same title-and-summary layout as an Article card, just under the Event badge.

Buttons. Read opens the event page. Add to reading list saves it. Ignore dismisses it.

7. Vendor News

News from restoration vendors and equipment makers, same layout as Article, under the Vendor News badge, with that vendor's own icon in the source pill where Verinode recognizes the publisher.

Buttons. Read opens the source. Add to reading list saves it. Ignore dismisses it.

8. Weather Alert

A synthetic card (it isn't tied to a single database row the way a decision is) built from a live weather feed. A yellow triangle icon and Weather Alert label sit at the top, with the affected entity if there is one. Below the headline and body, an evidence strip shows what Verinode expects the storm to mean for your business: an Expected Impact line (a plain description of the likely volume change), a Prep Window in hours, and, when relevant, a row of Impacted Categories pills. A Staffing Recommendation box closes out the card with a concrete suggestion.

Buttons. Prepare acknowledges the alert. Noted snoozes it. Ignore dismisses it. All three clear the same underlying alert, so it won't repeat once you've resolved it.

9. Agent Message

A proactive message from your IQ agent, not tied to a specific decision, just your assistant surfacing something and starting a conversation. An IQ monogram sits at the top; a pulsing dot appears next to the title when the agent is waiting on a reply from you. The message body previews up to 300 characters, with a Tap Reply to continue this conversation prompt underneath.

Buttons. Reply opens the agent panel with this conversation already loaded. Later snoozes it. Ignore dismisses it.

10. Compound Insight

A single insight built by combining several related findings from across your account into one root cause and one recommended action, rather than showing you the individual pieces separately. These are generated on a weekly cadence from the week's specialist findings and sit under the Insight badge, styled like a standard title-and-body card.

Buttons. Review opens it. Not Now parks it. Ignore dismisses it.

11. Advisory Referral

Surfaces when what Verinode's analysis found is better suited to hands-on professional services than to a self-serve action plane, an introduction to Verinode Advisory rather than a decision for you to execute yourself. Renders under the Advisory badge (burgundy, Advisory's brand color) with the same title-and-body layout.

Buttons. View opens the referral. Not Now parks it. Ignore dismisses it.

12. Profile Pulse

A progress card that appears when your process-maturity profile shifts, under the Progress badge and a trending-line icon, labeled Process Maturity. Below the title, a short list of dimension changes shows each dimension's name with a before value, an arrow, and an after value, plus a signed delta (colored green for an improvement, red for a decline). A peer-milestone line may follow, framed as a plain statement of where that shift puts you relative to the network, without naming specific peer counts.

Buttons. Review opens it. Noted (the default middle action) snoozes it. Ignore dismisses it.

13. Specialist Finding

A benchmark-derived comparison: your own number against the peer median for a specific metric (days-to-pay, margin, collection rate, supplement approval rate, or time-to-onsite are the ones Verinode currently checks), phrased as "Your [metric] is above/below the peer median," with both figures stated plainly in the body and a one-line takeaway on what improving it would mean. These only appear for operators who are contributing to the benchmark network; withholding contribution means withholding this kind of peer comparison, the same reciprocity rule that governs how benchmarks work. See also benchmarks overview.

Buttons. Read opens the underlying benchmark. Noted (the default middle action) snoozes it. Ignore dismisses it.

14. Network Event

A card that tells you the network itself just learned something, ambient evidence that Verinode's shared intelligence keeps compounding, not just a static counter buried in Settings. The headline reads "Network update: [entity or topic] [what changed]," for example a carrier's pricing or payment pattern shifting. The body states, in plain language, that a number of operators across the network have independently reached the same finding, together with the specialist that surfaced it. Like Specialist Finding cards, these only appear if you're contributing to the benchmark network, the card explicitly says so in its own copy: it's there because your participation is part of what sharpens the next reading.

Buttons. Review opens it. Noted (the default middle action) snoozes it. Ignore dismisses it.

15. Promo

An occasional, self-contained marketing poster for Verinode Research or Verinode Advisory, at most one showing at a time, appearing low in the deck so it reads as an occasional brand moment rather than a recurring ad slot. It's the one card type that skips the standard top bar and bottom-row buttons entirely: no source pill, no title overlay (the poster art already carries its own headline), just the full poster image over a soft blurred fill, with a single call-to-action button in the entity's own brand color (Explore Research in Research purple, or Explore Advisory in Advisory burgundy).

Buttons. Tapping the poster or its CTA opens that entity's marketing page in a new tab and quietly retires the poster from your feed, it won't repeat.

16. Plan Step

Once you've acted on a decision and Verinode has drafted a multi-step plan, the plan's next open step comes back to the feed as an Action Plan card so you keep making progress without having to remember to check back. A thin segmented progress bar across the top shows every step in the plan, filled steps in copper, with an "X of Y done" count beside it. Below that, an eyebrow reads "Action Plan" plus the plan's name, then a due line (Overdue, Due today, or a specific date) with a clock icon, then the specific step you're on next.

Buttons. Do it opens the plan workspace at that step. Not now snoozes the card for a day. Skip step opens a confirm ("Just this step" skips only the current step and moves the card to the next one; "Open the plan" takes you to the full workspace instead, where you can manage the whole plan rather than just one step).

17. Plan Win

When a plan's last step closes out, Verinode celebrates it and asks for your read on how it went. A trophy-style medallion sits centered at the top, with "Plan complete" underneath and the plan's name as the title. When the plan has a step count, a line underneath reads "All N steps done." Above the buttons, a one-tap outcome control lets you rate how the plan went without leaving the card, the fast path that actually feeds Verinode's learning loop; opening the full workspace is the slower path.

Buttons. Add detail (in place of the usual Act label) opens the plan workspace so you can add more color on the result. Not now snoozes it. Ignore dismisses it.

Filtering and time range

Above the deck sit two independent controls:

• Type filter: All, Decisions (decision and bundled-decision cards only), Content (article, video, podcast, and vendor news), or Events.
• Time range: Today, This week, 30 days (the default), or All time. The 30-day default keeps the deck bounded so an active week doesn't turn into a stale backlog you never finish; switch to All time to see the full history behind either filter.

Empty states

Two distinct empty states exist:

• All caught up, at the end of the deck once you've resolved every card: "All caught up. Verinode IQ is continuously analyzing your data and scanning industry sources. New decisions, insights, and updates will appear here as they surface. Check back soon. Your next briefing is building."
• No items match this filter, when a type filter and time range combination has nothing in it right now: "No items match this filter." Widening the time range to All time, or switching back to All on the type filter, is usually the fix.

Data sources