All TPAs: the full network roster with billing, fees, and pay speed

What this row is

All TPAs is the complete, uncapped roster of every third-party administrator (TPA) your network has a rolled-up relationship with, one tile per TPA, sorted by dollars billed over the trailing 36 months, highest first. A TPA is the company a carrier hires to process and pay a claim on its behalf, so unlike a direct carrier relationship a TPA relationship also carries an administrative fee on top of the payment cycle. Every row above it on the TPAs page is a curated cut of the same underlying data: Slowest Payers stops at the slowest-paying TPAs, Broadest Network Footprint stops at the TPAs serving the most franchisees, Heaviest Pushback stops at the TPAs cutting the most supplement dollars. All TPAs has no cut by pattern and no flag logic, just the full list in billed order, with each tile also carrying that TPA's pay speed and fee posture.

Think of it as the reference directory sitting underneath the headline rows. Use Slowest Payers, Broadest Network Footprint, or Heaviest Pushback when you want the network's sharpest signals at a glance. Come to All TPAs when you're looking up a specific TPA by name, checking what it charges to administer a claim, or wanting to see the network's complete billed-TPA order rather than just the top of any one lens.

This is still a network aggregate, never a per-franchisee ledger. Each tile is built by summing and averaging what every franchisee working with that TPA has recorded. Franchisees own their own TPA relationships and their own billing history; HQ never sees which franchisee's job produced which dollar, only the TPA-level totals, counts, and averages the nightly rollup produces. See The network TPA summary for how that privacy design runs through the whole page, and the section below for exactly how it touches this row.

Where to find it

Open Accounts from the HQ sidebar, at hq.verinode.ai/tpas. Accounts sits in the Revenue band of the sidebar, alongside Reputation and Sales & Marketing.

1. 1Open Accounts in the left sidebar.
2. 2The Accounts cluster opens on a capsule tab strip with three pills: Carriers, TPAs, Commercial. Click TPAs, the second pill, to land on /tpas.
3. 3Scroll past the hero band, Slowest Payers, Broadest Network Footprint, and Heaviest Pushback. All TPAs is the last row on the page.

TPAs is one of three Accounts tabs, alongside Carriers (the insurer that ultimately owns the policy) and Commercial (clients who pay you directly rather than through an insurance claim). Accounts covers the revenue-in side of the network, distinct from Vendors (money going out) and the Assets cluster (equipment and facilities the network owns).

Anatomy of a tile

Every tile in All TPAs carries four pieces of information, read top to bottom:

• Headline figure: billed, trailing 36 months. The TPA's total dollars billed across every franchisee using it, summed over the trailing 36 months, shown as a rounded dollar figure (for example "$1.2M" or "$340k"). When no billing has been recorded for that TPA yet, this line reads "No billing" instead of a dollar figure.
• TPA name. The TPA's canonical name, resolved to a single entity in Verinode's catalog even when different franchisees have recorded it under slightly different spellings.
• Franchisee count and job count. A line reading "N franchisees · N jobs" (or "1 franchisee" when exactly one), the number of franchisees with a billed relationship with the TPA and the number of jobs run through it, both over the trailing 36 months.
• Days-to-pay and fee posture. A trailing line combining, where available, the TPA's average days-to-pay ("41d to pay") and its average admin fee, formatted according to how that TPA charges. Either figure drops from the line when it isn't available yet, and the line is left off the tile entirely when neither is.

Days-to-pay and the fee figure answer two different questions, worth reading separately:

• Days-to-pay is the collections-speed read: the average number of days between billing that TPA and being paid, across every franchisee currently billing it.
• The fee figure is the cost-of-doing-business read: the average administrative fee that TPA charges, averaged across every franchisee that has one on file, shown with the fee structure most commonly reported for it appended to the dollar amount:

- A percentage-based fee reads, for example, "$180 (% basis)." - A flat per-job fee reads, for example, "$150 flat." - A per-claim fee reads, for example, "$95/claim."

A TPA can genuinely charge different structures to different franchisees; the tile shows the average dollar amount alongside whichever structure most of your reporting franchisees actually reported for it, not a guarantee every franchisee pays that exact structure. For the fuller rate-by-rate breakdown against an industry anchor, open TPA rate transparency.

Clicking a tile opens that TPA's detail overlay on top of the TPAs page, the same overlay reached from any other row on this page. Closing the overlay returns you to the same scroll position. Inside, you'll find a Verinode Score, per-franchisee participation, supplement pushback detail, an industry denial-rate comparison, and rate terms, all covered in TPAs in HQ.

Sort order and the top-18 cap

All TPAs is sorted by dollars billed over the trailing 36 months, highest first, the same order the underlying nightly rollup query uses. TPAs with no billed figure on file sort to the bottom of the list, below every TPA that has one, which is why a TPA tile can legitimately read "No billing": it has a rolled-up relationship (a job count, a franchisee count, or supplement activity) without yet having a billed-dollar figure attached.

The row renders up to 18 tiles. If your network works with more TPAs than that, the rest are still counted in the hero band's total-TPAs count, total billed, total jobs, average admin fee, and network-weighted days-to-pay figures at the top of the page, they just don't get their own tile in this particular row. Because the list is sorted by billed dollars, the TPAs most worth reviewing sit nearest the top, well inside the 18-tile window; a TPA that doesn't make the cut is, by definition, one with a smaller dollar footprint than every TPA that did.

The privacy boundary: single-franchisee TPAs are hidden

All TPAs respects the same cohort-privacy floor as every other row on this page. A TPA billed by only one franchisee does not appear here, in this row or any other, on a network of independently owned franchise locations. Naming that TPA and its figures would tell HQ, by elimination, exactly which franchisee bills it and how much, even though HQ never sees a per-franchisee ledger. Verinode withholds the row entirely rather than risk that, no matter how the tile is labeled.

Two things stay true even with TPAs held back this way:

• Those TPAs' totals still count toward the hero band's network-wide TPA count, billed total, job count, average admin fee, and weighted days-to-pay figure, since a network-wide sum doesn't identify anyone the way a single named row would.
• The hero band's summary line notes how many TPAs are being held back, reading "N hidden as single-franchisee" appended to the main sentence, so the gap between the hero's total-TPAs count and what you can actually scroll through in this row is never silent.

As more franchisees adopt a held-back TPA, it clears the floor on its own and its tile appears in this row (and every other row it qualifies for by pattern) on the next nightly refresh, no action needed from HQ.

This guard only applies to networks of independently owned franchisees. Enterprises configured as a single legal entity operating multiple locations see every TPA row in full, since there is no separate business owner to protect.

The empty state

When nothing has rolled up into the network TPA table yet, the row shows:

"No TPA relationships rolled up yet. Data appears after the next nightly aggregation."

This is the normal state for a brand-new HQ account, or for one whose franchisees haven't yet recorded a TPA-administered claim inside Verinode. The whole TPAs page runs off a table refreshed once per night by the network aggregation job, so what you see always reflects last night's numbers, not a live feed. Once franchisees start billing TPAs and logging payment and fee data inside their own IQ accounts, this row starts filling in on the following night's refresh, largest billed TPA first.

How this row differs from the rows above it

The TPAs page reads top to bottom as a funnel from "what needs attention" to "the full picture":

1. Hero band, network-wide totals: total TPA count, total billed over 36 months, average admin fee, jobs in the last 30 days, and the network's weighted average days-to-pay. See The network TPA summary.
2. Slowest Payers, TPAs ranked by the slowest average days-to-pay, the collections-risk lens, tiles carry an alert accent color.
3. Broadest Network Footprint, TPAs ranked by franchisee count, the procurement-leverage lens. See Broadest Network Footprint.
4. Heaviest Pushback, TPAs ranked by supplement dollars denied, the claims-friction lens, tiles carry an alert accent color.
5. All TPAs, every TPA the network has a rolled-up relationship with, sorted by dollars billed, the size and fee-posture lens. This article.

A TPA can appear in more than one row. A TPA sitting high in All TPAs because of billed volume, and also showing up in Slowest Payers or Heaviest Pushback, is a stronger case for a network-level conversation than either signal alone. Read All TPAs as the reference layer that lets you look up any TPA and see where it stands on billed dollars, franchisee reach, days-to-pay, and fee structure in one tile, then cross-reference the flagged rows above it for what needs a call this week.

How to use it

1. 1Use the rows above (Slowest Payers, Broadest Network Footprint, Heaviest Pushback) to find what needs a call this week.
2. 2Come to All TPAs to look up a specific TPA by name, or to see the network's complete billed order rather than just the top of any one lens.
3. 3Read each tile's franchisee count and job count next to its days-to-pay and fee figures: a TPA with a large footprint and a middling days-to-pay or a fee structure that reads high next to peers is worth a second look even if it never trips the Slowest Payers or Heaviest Pushback flags.
4. 4Click a tile to open its detail overlay, including the TPA's fuller payment, fee, and supplement history where the network has enough data.
5. 5If a TPA you know your franchisees bill isn't showing up anywhere on the page, check the hero band's "N hidden as single-franchisee" note before assuming the data is missing.

Best-practice example

Say an operations lead asks whether the network has any billed relationship with a regional TPA a new franchisee mentioned during onboarding. Slowest Payers, Broadest Network Footprint, and Heaviest Pushback don't show it, none of those rows are built to surface a TPA unless it trips a specific pattern. Scroll to All TPAs and scan down the billed-dollar order: the TPA turns up two-thirds of the way down, with 2 franchisees billing it, a modest 36-month billed total, a 38-day average days-to-pay, and a per-claim fee averaging $110. That's enough to answer the question, yes, a couple of franchisees already bill it, it pays reasonably close to the 30-day target, and its fee structure is on file, without needing a flag to have tripped first. Open the tile if the conversation calls for the TPA's fuller detail next.

Related articles

• HQ overview
• The network TPA summary
• TPAs in HQ: your network's third-party administrators at a glance
• Broadest Network Footprint: the TPAs most of your network works with
• TPA rate transparency
• All Carriers: the full network roster
• Carriers & TPAs tab in network view
• Network health
• HQ benchmarks

Data sources