Compliance & safety
Certifications, program requirements, and safety, tracked against what carriers and standards require.
50 articles · IQ
Carrier program requirements
See exactly what a carrier program requires before you pursue it, so you apply ready.
Safety and incidents
Track safety performance and incidents against peers, and catch rising risk early.
"Exposure tab: capacity at risk this week"
Most safety views answer "what happened." The Exposure tab answers a different question: what is about to cost you capacity if nobody acts this week. It takes the same incidents, certifications, po…
All Certifications: browsing your credential list
All Certifications is the plain, unranked list of every credential on file, team certs, firm certs, and subcontractor certs, grouped by who holds them. Where the Certifications home page leads with…
All Safety tab: the unified records list
Safety is where Verinode reads everything you already file for OSHA, your insurer, and your own written procedures, and lines it up in one place instead of three separate binders. Behind the scenes…
Audits, scheduling, results, and findings
Audits are one of three record kinds inside Compliance, alongside Exposures and Regulations. An audit is any formal review of your operation, a carrier program audit (PSP, ASP, DRP), an insurance a…
Benchmarks tab: peer-relative safety standing
The Benchmarks tab is the full peer comparison for Safety: one table, six metrics, your number next to an anonymized peer number, with a delta that shows which direction you are ahead or behind. Wh…
Certification benchmarks and peer position
Certifications is where Verinode reads every credential your business carries: IICRC and OSHA certs your team holds, firm-level certifications your business holds, and the certs your subcontractors…
Certifications on mobile
Certifications on mobile is the phone build of [Certifications](/help/certifications-overview) (the desktop `iq.verinode.ai/certifications` page), rebuilt for a scrollable, tap-and-swipe phone scre…
Certifications: your credential radar
Every restoration crew runs on a stack of credentials: IICRC designations your techs hold, the firm-level licenses your business carries, and the certifications your subcontractors carry on your be…
Compliance frameworks and completeness scoring
Every compliance framework you're expected to run against, HazCom, the OSHA program suite (lockout/tagout, confined space, fall protection, heat illness, emergency action, PPE hazard assessment, re…
Compliance on mobile
Compliance on mobile is the phone build of [Compliance](/help/compliance-overview) (the desktop `iq.verinode.ai/compliance` page), rebuilt for a scrollable, tap-and-swipe phone screen instead of a…
Compliance peer benchmarks
Compliance benchmarking answers one question: is your compliance posture ahead of, in line with, or behind operators like you? Verinode reads your audit history and your regulatory and exposure rec…
Compliance section overview
Compliance is where Verinode keeps the three things that put a restoration business at risk of losing a carrier program, failing an audit, or getting caught flat by a new rule: gaps between the cov…
Contract Review
Contract Review reads the agreements your business runs on and walks you through what they do to your cash. Restoration paper is where margin quietly leaves: the customer agreement that hands prici…
Corrective actions: closing the loop
Corrective Actions is a small, single-purpose launchpad that sits on top of the incident record you already have in Safety. It does not log a new incident and it does not duplicate the incident for…
Cross-domain stacks and the synthesizer
Most compliance signals are single-domain: an exposure on one policy, an audit coming due, a regulation you're not yet compliant with. A cross-domain stack is different. It's what Verinode's compli…
Emergency plans: fires, weather, and spills
Emergency Plans is a small generator inside Safety for writing down what your crew does in the first minutes of a fire, a severe weather event, a medical emergency, a chemical spill, an evacuation,…
Findings tab: safety tips and decisions
Safety data does not sit still. Incidents get logged, certifications age toward expiration, insurance policies come up for renewal, and OSHA has its own calendar. Verinode watches all of it and tur…
Firm certs, carrier programs, and adding a credential
A field tech's WRT card and your firm's IICRC Certified Firm license are not the same kind of risk. A team member's cert lapsing is a scheduling problem, you rotate a second holder in. A firm cert…
Framework panel, starter-program drafter, and binder
The **Compliance frameworks** row on the Compliance page (see [Compliance section overview](/help/compliance-overview) for the row itself) scores your written-program readiness against named regula…
How certifications land: uploads, photos, and email forwards
Certifications never get typed into a form one at a time. They land the same way every other data type lands in Verinode: you send a document (a PDF, a photo, or a forwarded email) and Verinode rea…
How forwarded documents become compliance evidence
[Compliance frameworks](/help/compliance-frameworks) explains what a framework tile shows and what its buttons do. This article goes one layer deeper: what actually happens between the moment you f…
How Safety reads a record: the stance engine
Click any row on the **All Safety** tab, on the **Exposure** tab, or on a decision inside **Findings**, and you land on the same kind of screen: a single record's detail card. At the top of that ca…
Incidents: reporting, root cause, and pattern context
An incident is any injury, near miss, property damage, chemical exposure, or vehicle accident that happens on a job. Verinode gives you one place to log it fast, one place to work through why it ha…
Insurance coverage: COIs, EMR, and renewals
A restoration operator carries several certificates of insurance at once: general liability, workers' comp, commercial auto, sometimes umbrella or professional liability. Carrier programs and large…
Logging CEC continuing-education credits
Most restoration certifications do not just expire, they require continuing education along the way. IICRC and similar credentials attach a CEC (continuing education credit) requirement to the rene…
Open Exposures, coverage-gap detection
An exposure is a gap between the insurance coverage you actually hold and the coverage a carrier program, or your own service mix, requires. Verinode reads your insurance policies alongside your ac…
Opening a safety record: the polymorphic detail deck
Every incident, written policy, and insurance policy on your Safety section opens into the same detail deck. Verinode calls this "polymorphic" internally because one shared engine renders four diff…
Reading the certifications home screen
Certifications is where Verinode reads every credential your business holds: IICRC and carrier-program certifications your team members carry, firm-level certifications held by the business itself,…
Record detail and the five-stance posture model
Compliance is not one thing, it is three: coverage exposures, audits, and regulations, all feeding one shared view of how exposed your operation is right now. Open **Compliance** from the sidebar (…
Regulations and the Regulatory Autofeed
Restoration operators sit under a moving stack of rules: state licensing, EPA and OSHA requirements, carrier-program conditions, and local ordinances, and the stack changes throughout the year with…
Safety on mobile
Safety on mobile is the phone port of the desktop Safety section: the same incidents, safety policies, and insurance certificates, read into the same four rows (a hero KPI strip, a Take Action row,…
Safety policies: writing and acknowledging the rules
A safety policy is a written rule your crew is expected to follow: how PPE gets worn on a mold job, what happens after a chemical exposure, who signs off before a vehicle leaves the yard. Carriers…
Sharing a job file safely: the redacted copy and the export record
The **Job file** button on a job's hero produces the full record by default. The small caret beside it opens a menu with two choices: **"Download job file"** ("Full record, for your own counsel") a…
Shield Score and compliance posture
The Shield Score is a single 0 to 100 number that answers one question: how exposed is your business right now. Verinode reads the certifications your team holds, the insurance policies on file, th…
Standing tab: where you stand vs OSHA and peers
Standing is the tab inside Safety that answers one question in four numbers: where do you sit against OSHA recordkeeping and against your own paperwork, right now. It absorbed what used to be two s…
Subcontractor certs and the verification invite
Most of what sits in Certifications is paperwork you control directly: a technician's IICRC card, a firm-level license. A subcontractor certification is different. It is a credential, or a certific…
Take Action: certification decisions and activation
Certifications and licenses expire on a schedule you already know. What most operators do not have time to track is which credential unlocks which carrier program, which team member is the only one…
Take Action: safety decisions and activation
Every section in Verinode opens the same way: a hero band, then a row called **Apps** holding the section's tools, then a row called **Take Action** holding its decisions, then an **Explore** row o…
Team Depth and single-point-of-failure warnings
A credential on a wall plaque does not tell you what happens the day the person who holds it quits, gets sick, or takes another job. Team Depth is the tab where Verinode answers that question direc…
Team, firm, and subcontractor certifications
A restoration company holds credentials in three different places at once: the people on the crew, the firm itself, and the subcontractors it hires. An IICRC WRT card belongs to a technician. An II…
The certification detail card and stance engine
Every row on **Certifications** (`iq.verinode.ai/certifications`, the Certifications entry in the sidebar) opens the same detail card when you click it: a hero panel with a stance pill and a set of…
The Compliance detail slider, five tabs
Compliance is where Verinode reads your insurance, your audits, your carrier-program requirements, and the regulations that apply to your state and service mix, and tells you where you actually sta…
The compliance specialist roster
Compliance is not one generic AI reading your documents. Behind the section sits a roster of 12 named specialists, each one scoped to a narrow slice of restoration compliance: one only knows insura…
The renewal radar: expiring and expired certs
Every certification on file, whether it belongs to a team member, the firm itself, or a subcontractor, has one date that matters more than any other: when it expires. Verinode reads that date off e…
The Safety home: hero KPIs and the Explore tiles
Safety is where Verinode reads your incident log, your safety policies, and your insurance certificates of insurance (COIs) and turns them into one operational-risk picture: how long since your las…
The Safety section: your operational-risk radar
Safety is where Verinode watches the operational-risk side of the business: recordable incidents, corrective actions, safety policies, and the insurance that backs the crew's work. It reads the inc…
The Take Action row on Compliance
Open **Compliance** from the sidebar at `iq.verinode.ai/compliance`. Below the hero panel (your Shield Score, critical exposures, and audits due) sit two horizontal rows that between them are where…
Who sees certifications: activation and Premier gating
If you open Certifications and see a "Switch on" panel, or a blurred summary instead of your credential list, one of two independent gates is in front of you, and it helps to know which: