Contract Review

What Contract Review is

Contract Review reads the agreements your business runs on and walks you through what they do to your cash. Restoration paper is where margin quietly leaves: the customer agreement that hands pricing power to the carrier's approval, the program agreement that lets money be clawed back months after a job is paid. Most operators signed these documents years ago, under time pressure, and have never read them the way a counterparty reads them. This app does that reading, on your actual documents, and returns a finding you keep: which clauses cost you money, and what to ask for instead.

You will find it in the Apps row on two sections, Clients and Compliance, as the same app in both places: an ember-red tile reading "What your agreements do to your cash, and what to change."

The two reviews

The run screen offers one choice, a two-way picker between the two kinds of paper that govern your money.

• Customer agreement. The work authorization or services agreement your customer signs before work starts. This review walks through who sets your price, who pays for work beyond the original scope, and when you are actually owed money. It also surfaces the uncomfortable number this paper often hides: supplement dollars that had no contractual path to anyone, work you performed that no signature obligated anybody to pay for. The button reads Review it, and the saved result is titled "Customer agreement review."
• Carrier / TPA program. The program agreements you have signed with carriers and TPAs. This review reads what those agreements allow after a job is paid: how far back money can be clawed, what can be charged back without your agreement, what they can audit, and how the relationship can be ended without cause. The button reads Review them, and the saved result is titled "Program agreement review."

Each option states what it reads in a line under the picker before you commit, and the confirmation step repeats it in full, so there is no surprise about what the specialist is about to open.

What it will and will not tell you

This app carries a hard honesty bound, stated in its own copy before every run: it suggests language to take to your attorney, and it will not tell you whether a clause is enforceable, because that depends on your state. That is not a hedge, it is the line between analysis and the practice of law. What the review gives you is the reading an expert counterparty would do: what the terms actually do, which ones are adverse to you and why, which ones protect you, and concrete language worth negotiating toward. What you do with that, and whether a given term would hold up in your jurisdiction, is a conversation for your attorney, and the review is built to make that conversation short and specific instead of open-ended.

A run costs about 15 Intelligence Units, quoted under the button before you click and covering the whole back and forth of the analysis; you are charged per message, and most runs come to about three. The full mechanics of the quote and the consent step are in what a run costs.

Before your agreements are on file

The app works on documents it can read, and its cold state names them exactly: "Works best once an agreement is on file. Send the work authorization or services agreement your customer signs, or a carrier or TPA program agreement, from your job files or your inbox. Verinode reads whichever it has." In practice that means forwarding the signed PDF from your email, or dropping it through Add Data like any other document. You do not need both kinds of paper to start; run the review for whichever agreement is in, and add the other side later.

The result, and what to do with it

The finding lands in the card as a clause-by-clause read: what each flagged term does to your cash, in plain language, with the adverse terms marked and the protective ones acknowledged, so the review reads as an honest audit rather than a wall of red. Like every analyst app result it is saved under Past analyses, pinnable, and exportable as a branded PDF, which is exactly the artifact to put in front of your attorney: it states what it covers and stands alone without you narrating it. And when a term needs unpacking, Talk this through with IQ opens the conversation with the specialist already holding your agreement's context.

Run it again after you renegotiate, or when a carrier sends the next program amendment, and the results sit side by side, so you can see in one glance whether the new paper actually moved the terms that were costing you.

Best-practice example

An operator runs the customer agreement review and finds that scope changes require carrier approval before billing, which explains a year of supplement friction, and that nothing in the agreement makes the homeowner responsible when the carrier pays short. The review suggests direct-bill language for work beyond the original scope. Two weeks later, their attorney turns that into one new paragraph in the work authorization. Then they run the program review before renewing with a TPA and learn the agreement allows chargebacks with no time limit; that becomes the single point they negotiate at renewal, armed with the exact clause reference from the exported PDF.

Data sources