Your profile and Verinode inbox

What this page is for

Your Profile page holds two things that belong to you personally, not to your company record: how Verinode identifies you as a person (name, photo, contact details, job title) and your own forwarding address for getting documents into Verinode. Everything else about your company (company name, size, revenue range, currency) lives on the separate Company page, and everything about signing in (password, two-factor authentication) lives on the Security page. Profile is the one page for "who am I" and "where do I send things."

Where to find it

Open Settings from the sidebar, then Profile. Direct route: /settings/profile. The page opens with a "‹ Settings" link back to the Settings index at the top, then your details flow straight down the page in three groups: your name and photo, Your Details, Industry Affiliations, and further down, Your Verinode Inbox. There are no card frames around any of it, everything reads as one flat page with thin dividing lines between groups.

Your name and photo

At the top of the page sits your identity row: your avatar on the left, your name and email beside it, and a Change Photo button on the right.

• If you have not uploaded a photo, the avatar shows your initials (first letter of your first name plus first letter of your last name) in a copper circle. If Verinode does not have a name for you yet, the circle shows a plain "?".
• Under your name, if you have not set a first and last name yet, the row reads "Add Your Name" instead. If you have not set an email, it reads "No Email Set".
• Click Change Photo to open your device's file picker. Verinode accepts JPG or PNG files up to 5 MB. Pick a file outside that (a GIF, a 10 MB PNG) and the page tells you directly: "Please upload a JPG or PNG file." or "Image must be under 5 MB." While the upload runs, the button reads "Uploading…" and disables itself so a second click can't fire mid-upload.
• On success the photo replaces your avatar immediately (no page reload) and a confirmation reads "Profile photo updated." Verinode verifies the upload actually landed before showing that message, so you are never told a photo saved when it did not.

Your Details

Below your name and photo sits the Your Details form, five fields:

• First Name. Required. This drives your display name and your avatar's initials.
• Last Name. Optional. If you leave it blank, your display name falls back to your first name alone.
• Email, with the helper text: "Used for notifications and account recovery." This is the address IQ sends your digests and alerts to, and the one used if you ever need to recover access to your account. It's independent of your Verinode inbox address below, which is for forwarding documents in, not for receiving mail.
• Phone, an optional field with the placeholder example "(555) 123-4567".
• Job Title, an optional free-text field with the placeholder example "e.g. Operations Manager".

Edit any field and click Save Changes. While it's saving the button shows a loading state; when it finishes you'll see "Account details saved." in copper-green text under the form, or a plain-text error if something went wrong. Saving takes effect immediately across the app, your name in the navigation bar, in any AI conversation with IQ, and on documents you're attributed on, updates without a page reload.

Industry Affiliations

Underneath Your Details is a single toggle: "I am a member of the Restoration Industry Association (RIA)." Its description reads: "Self-declared. RIA confirms your membership against its roster before your RIA badge and RIA network benchmarks turn on. We never share your business data with RIA."

Turn it on and an optional RIA Member Number field appears (helper text: "Optional, but it speeds up verification."), with its own Save button next to it. Depending on where your claim stands, a status line appears underneath:

• Pending: "Pending verification by RIA. Your RIA badge and RIA network benchmarks activate once RIA confirms your membership."
• Verified and active: "Verified RIA member. Your RIA badge and RIA network benchmarks are active."
• Verified but on hold: "Your RIA membership is on hold. RIA shows your dues as not current, so the badge and RIA benchmarks are paused until renewal."
• Could not match: "RIA could not match your membership. Check your member number below, or reach out to RIA."

Turning the toggle off withdraws your claim and clears the member number field. This is a declaration, not proof, Verinode never hands your business data to RIA as part of this process; the association only ever sees that you claimed membership, and confirms or rejects it against its own roster.

Your Verinode Inbox

Further down the page, under the Your Verinode Inbox heading, is your personal forwarding address, the email address you (or anyone on your team) can forward vendor invoices, renewals, and other documents to so Verinode can read them into your account. The page describes it directly: "Forward vendor invoices, renewals, and price-change emails here."

What the address looks like. It's built from two parts: a readable prefix you control (your company name, cleaned up: lowercase, hyphens instead of spaces) and a private security code, shown together as something like your-company.iq-a1b2c3@verinode.ai. The .iq- segment with the code isn't decorative, it's the actual security boundary that keeps a leaked or guessed address from reaching your inbox. While the address is still loading, the page shows a pulsing gray placeholder bar instead of blank space.

Copy Address. Copies the full address to your clipboard. The button reads "Copied" for two seconds as confirmation, then reverts.

Customize Address. Click it to open an editable field labeled Address Prefix, pre-filled with your current prefix, with the fixed .iq-{code}@verinode.ai tail shown right beside it (not editable here). The helper text explains the tradeoff: "Lowercase letters, numbers, and hyphens only. The private code after the .iq stays the same when you rename. Renaming stops the old prefix from working, so update any forwarding rules that point to it." Type a new prefix and click Save Address. Whatever you type is cleaned automatically to lowercase letters, numbers, and hyphens; anything else collapses into a hyphen. If the prefix you want is already claimed by another account, you'll see "That address is already taken." Leave the field empty and try to save, and you'll see "Enter a valid address." On success, the message reads "Updated."

Generate New Address. This keeps your prefix but issues a brand-new private code, which immediately retires the old one. Because this breaks any inbox rule still pointing at the old address, clicking it opens a confirmation first: "Generate a new inbox address? Your current address stops working right away, so you'll need to update any forwarding rules that point to it." Confirm and the button reads "Generating…" while it works, then "New address generated." on success. Use this if an address ever leaks or you want to cut off a forwarding source without changing your public-facing prefix.

1. 1Open Settings → Profile and scroll to Your Verinode Inbox.
2. 2Click Copy Address, or click Customize Address first if you want a cleaner prefix than the auto-generated one.
3. 3Add the address as a forward-to rule in your email client, or hand it to a vendor so their invoices land in Verinode directly, then click Copy Address again whenever you need to paste it somewhere new.
4. 4If the address ever leaks (posted publicly, sent to the wrong list), click Generate New Address and confirm. Update every forwarding rule pointed at the old one.

Best-practice example

Say your company is "Coastal Restoration Group." At signup Verinode already set your inbox to something like coastal-restoration-group.iq-9f2c1a@verinode.ai. That's usable immediately, but it's long to read out loud. Open Profile, click Customize Address, and shorten the prefix to coastal (saved as coastal.iq-9f2c1a@verinode.ai, same private code, so nothing else about the address's security changes). Copy it and set it as the forward-to address for every vendor and carrier invoice inbox your team already checks. From there, every invoice, renewal notice, or price-change email that lands in that shared inbox also reaches Verinode without anyone doing manual data entry.

Data sources

Related reading

• Forwarding documents into Verinode
• Connecting your data