Membership and billing

What this page is

Membership is where your Verinode account itself lives: what tier you are on, how many Intelligence Units (IU) you have to spend, when your membership renews, and the card on file. It is one of the focused destinations under Settings, alongside Company, Sign-in and security, and Your details. IQ never decides your tier or spends your money for you. This page shows you where you stand and lets you make the call: stay, upgrade, add capacity, or cancel.

Where to find it

Open Settings from the sidebar, then Membership, or go directly to /settings/membership. Only an account Admin sees this page; anyone else is redirected back to the main Settings screen, because billing changes affect the whole business, not just one person's access.

At the top of the page, next to the page title, a small IU balance chip repeats your current Intelligence Unit balance so it is visible even before you scroll to the detail rows.

The membership card

The card at the top of the page is styled like a physical membership card and carries your identity at a glance:

• Wordmark and tier badge. "Verinode" sits top-left; your tier name (Contributor, Executive Member, Premier Member, Reserve Member) sits top-right in the card's own color: pale slate-to-graphite for Contributor, copper for Executive, graphite with a copper tier label for Premier, and a gold-on-obsidian finish for Reserve.
• Gold chip. The gold rectangle where a physical card's EMV chip would sit doubles as your Vault Key entry point. Tap it and a password-gated modal opens; on success your recovery Vault Key appears in a strip beneath the card for 30 seconds (or until you tap Hide, or the strip loses focus). If you are not the account holder, the chip is not tappable, and a note explains that your billing contact holds the Vault Key while you keep full access to your own encrypted data.
• Business name and your name. The operator (business) name is the large line; your own name sits beneath it in uppercase.
• Member numbers. Below your name, a line like VN-547231 | OP-318940 combines two identifiers: the VN- number is your business's Membership Number, present only while the business is on a paid tier; the OP- number is your own personal Operator Number, assigned once at signup and unaffected by which business you are affiliated with.
• Intelligence Units. On a paid tier, the bottom-right of the card shows your current IU balance in large type, labeled "Intelligence Units," with "Member since [year]" beneath it. On the free Contributor tier this area instead reads "Become a Member."
• Cancellation notice. If you have canceled, the top-right of the card adds a line reading "Cancels [date]," the date your access reverts to Contributor.
• Founder trim. Members carrying Founder standing (the first 100 Premier members, locked into the founder-era annual price for life) get a thin gold border and a "Founder" label under the tier badge.

Beneath the card, two wallet buttons let you carry your membership on your phone: Add to Google Wallet is live today; Apple Wallet shows as "Coming soon" until Verinode enrolls in the Apple Developer Program.

Member status seals and badges

If your business has been on a paid tier long enough to earn standing, a Member status panel appears beside the card showing your earned status seals (the rank ladder runs Pioneer, Ranger, Captain, Commander, with Founder and Trustee layered on top for qualifying members) plus the bonus IU per month that status is currently earning you. A separate Your badges panel, when applicable, shows regional or identity badges tied to your own profile. Neither panel appears until you have earned something to show; there is no empty-state placeholder here, the panels simply are not rendered.

Capacity: your current balance and quick top-up

Paid members see a Capacity group under the card: "You have [N] IU, about [N] decisions." Below that line, four buttons let you buy more Intelligence Units in one tap, charged to the card on file: 250, 1,000, 5,000, and 20,000 IU bundles, each showing its price and roughly how many decisions it buys. This is the fast path for topping up mid-month without leaving the page; Verinode never auto-charges you unless you explicitly turn on auto-top-up elsewhere.

A "decision" is Verinode's own unit of comparison, a standard worked decision costs 30 IU, so 1,000 IU converts to about 33 decisions. It is a way of translating a number of Intelligence Units into an outcome you can picture, not a literal count of anything metered.

Your Membership / Become a Member

Directly under Capacity sits a rail showing the one next tier up from where you are, with a Compare all button that opens the full plan-comparison view. If you are already paying, this reads "Your Membership" and shows your current tier and renewal date above the rail; if you are a free Contributor, it reads "Become a Member" and the rail is the full pitch.

The rail names the next tier, its one-line pitch, and what it concretely unlocks: for example, moving to Executive unlocks peer benchmarks in full (no more blurred numbers), 1,500 IU a month (about 50 worked decisions), and IQ digging, drafting, and preparing while you decide. Moving to Premier adds premium benchmark depth, raw research access, 6,000 IU a month (about 200 decisions), and up to 5 memberships for your leadership team plus API access. Moving to Reserve, the top tier, adds 15,000 IU a month (about 500 decisions) and headroom for a full leadership cadence across every section, every week. The annual list price sits beside a single Upgrade to [Tier] or Become [Tier] button, which opens the same in-app checkout as Compare all, pre-selected to that tier. Reserve members do not see this rail at all, there is no tier above it.

Details

A plain fact list under the rail:

| Row | What it shows | |---|---| | Tier | Your current tier's display name (Contributor, Executive Member, Premier Member, Reserve Member). If you have canceled, a note beside it reads "Cancels [date]." | | Intelligence Units | Your spendable IU balance right now, in large bold type, labeled "Spendable now." Paid tiers only. | | Documents This Period | How many documents (estimates, invoices, financials, and the rest) have flowed into Verinode this billing period. Paid tiers only. | | Agent Runs This Period | How many times IQ ran an agent action for you this billing period, this period's version of "how much work IQ did." Paid tiers only. | | Renewal | The date your subscription next renews, with the day count until then. Paid tiers only. | | Member Since | The date your account was created, shown whenever it is known, regardless of tier. |

Any of the paid-tier figures that failed to load shows an em-dash rather than a wrong number; Verinode never guesses a value it could not read.

Payment

The Payment group shows the card Verinode has on file for your membership:

• Card, formatted as the card brand followed by the last four digits (for example, "Visa •••• 4242"), with the expiration month/year beneath it. If no card is on file, it reads "None on file" with the note "Add a payment method to become a Member."
• An Update (or Add, if no card exists yet) button opens Stripe's hosted customer portal in the same tab, where you manage the card directly. Nothing about your card is stored or handled inside Verinode itself.
• If your subscription is active and not canceled, a Membership row reads "Active" with a Cancel button.
• If you have already canceled, that same row instead reads "Set to cancel," with the date it ends, and a Reactivate button in its place.

Comparing and switching plans

Tapping Compare all or See tiers anywhere on this page opens the full plan picker, and tapping Manage membership or Update/Add on the card row takes you to Stripe's customer portal at /account/billing, where the actual subscription change, proration, and invoicing happen. The in-app plan picker is the place to compare Contributor, Executive, Premier, and Reserve side by side and start a new plan or an upgrade; the Stripe portal is the place to manage what you are already on, including swapping payment methods.

There is also a dedicated Memberships view at /settings/membership/plans (reached from the "Compare & Manage" drill-in) that repeats the same two entry points in a simpler layout: a See tiers button and a Manage membership button, with the copy "Annual billing. Start with a free trial, no card required."

Adding capacity

A second dedicated view, Buy Intelligence Units at /settings/membership/credits, is built for one job: buying more IU outside your monthly allotment, whether as a one-time bundle, a recurring monthly top-up subscription, or opt-in auto-top-up. It carries the same "AI actions pause at zero balance. We never auto-charge unless you explicitly turn auto-top-up on" reassurance as the Capacity buttons on the main page, plus a link to see the per-operation IU costs behind every action IQ takes, so nothing about how Intelligence Units get spent is opaque.

Canceling your membership

Tap Cancel on the Payment row to open the cancellation modal. Canceling is a soft, end-of-period action, not an immediate account teardown:

1. 1The modal states plainly: "You'll stay an [Executive/Premier/Reserve] Member until [renewal date]. Nothing changes today."
2. 2It confirms that on that date your subscription ends and you drop to the Contributor tier, but your data, decisions, and contributed Intelligence Units stay with you, and you can become a Member again anytime.
3. 3If you are within the 30-day window of first joining, the same modal reminds you that you are covered by the money-back guarantee, and to email hello@verinode.ai to have the refund processed.
4. 4Choose Keep my membership to back out, or Cancel at renewal to confirm.

Once canceled, the Payment row switches to "Set to cancel" with the end date, and the membership card itself grows a "Cancels [date]" line under the tier badge. If you change your mind before that date arrives, tap Reactivate to open the same modal in reverse: it confirms you will be kept as a Member past the renewal date and that your subscription will renew automatically going forward, no further action needed. Tap Reactivate to confirm, or Never mind to leave the cancellation in place.

Membership tiers, at a glance

| Tier | Annual price | Monthly IU included | About | What changes | |---|---|---|---|---| | Contributor | Free | One-time starter allocation, no monthly grant | Anyone who signs up | Peer benchmarks stay blurred; AI actions pause once the starter allocation runs out | | Executive Member | $4,200/yr | 1,500 IU (about 50 decisions) | Full single-seat access | Peer benchmarks unblurred; IQ works your priorities | | Premier Member | $7,200/yr list ($6,000/yr for the first 100 Founder members, locked for life) | 6,000 IU (about 200 decisions) | Multi-seat, up to 5 memberships for your leadership team | Premium benchmark depth, raw research access, API | | Reserve Member | $12,000/yr | 15,000 IU (about 500 decisions) | The deepest working pace | Headroom for a full leadership cadence across every section |

A "Contributor" is never called a seat or a license, and neither is any paid membership: Verinode counts memberships, not seats, because you are joining an independent data trust, not licensing software.

Related articles

• Understanding your margin
• Benchmarks overview
• How benchmarks work
• Connecting your data

Data sources