A job's numbers and cohort comparison

Overview

Open any job and you land on its profile. This article walks the four sections that answer the question "how did this one claim actually do, and how does it read against jobs like it": The Numbers, Compare by Cohort, The Paperwork, and Claim Details. If you have not seen the profile before, start with The job profile for the layout and the hero tiles, then come back here for what every figure means.

Everything on these sections is built from your own documents: the estimates, supplements, invoices, and payment records that have flowed into this job. Verinode reads them, ties them together, and lays them out. It never changes your numbers, and your job-level figures are never sold to carriers.

The Numbers

The Numbers is the financial ledger for a single claim. It stacks up to four blocks, each appearing only when there is data behind it.

Claim Money Check

This block appears only when Verinode finds a figure that does not tie out across the estimate, the approval, the invoice, and the payments on this claim. The subtitle reads "Where this claim's numbers don't line up across the estimate, approval, invoice, and payments."

Each flagged issue is one row: a short label, a dollar figure reading "$X off," and a plain-language hint explaining the mismatch. The labels you may see:

• Collected Over Approved, you took in more than the carrier approved.
• Collected Over Billed, payments exceed what you invoiced.
• Approved Over Estimate, the approval is larger than the estimate plus its supplements.
• Payments Don't Tie Out, the individual payments do not sum to the collected total.
• Deductible Over-Credited, more deductible was credited than the deductible on file.
• Holdback Over Recoverable, retained holdback exceeds what is recoverable.
• Invoiced Below Approved, you billed less than the carrier already approved.

Revenue

Four figures track the money as a claim moves from scope to cash. Each is editable inline: click the value, correct it, and Verinode records the change as a data correction so the original extraction stays on the audit trail.

• Estimated, the original scope in dollars.
• Approved, what the carrier signed off on.
• Billed, what you invoiced.
• Collected, what actually landed.

Two derived figures appear beneath them when the math is available:

• Revenue Leakage, shown only when it is positive, with the hint "Estimated minus collected." It is the gap between what you scoped and what you brought in.
• Collected vs Estimate, a percentage with the hint "What you collected against the original estimate. Profit margin is in Burdened Cost & Margin below." A positive number means you collected more than the estimate said; a negative one means you came in under. This is estimate realization, not profit. It deliberately carries no peer comparison, because it is not a margin figure.

Burdened Cost & Margin

This block appears once Verinode can build a cost picture for the job. Its subtitle tells you honestly where that picture comes from:

• "From your invoices and estimates", real documents.
• "Estimated from your cost profile, forward invoices to firm it up", modeled from your own historical cost mix.
• "Estimated from restoration industry averages, forward invoices to firm it up", modeled from industry defaults because Verinode does not yet have your own costs on this job.

The cost breakdown lists Labor, Materials, Subcontractor, Equipment, Overhead, and Total Cost. Then two margin figures:

• Gross Margin, with the hint "Collected minus direct cost, before overhead."
• Net Margin, with the hint "After overhead." This is the one that matters most: net margin is what you actually keep on the job once overhead is carried. It is also the figure the hero Margin tile shows and the one the peer comparison reads against, so the tile and the peer delta compare like for like. For the full treatment of gross versus net, see Understanding your margin.

Supplements

This block appears when the job has at least one supplement. Its subtitle summarizes the count and the submitted total, for example "3 total · $4,200 submitted." Below it:

• Submitted, the dollars you put up in supplements.
• Approved, what came back approved.
• Denied, shown only when there is a denied amount.
• An Approval Rate bar, the approved share of submitted.

If individual supplement records have been parsed, an Individual Records list follows, one row per supplement showing its number, its status and submission date, the submitted amount, and the approved amount beneath it. For how supplements read at the individual line level, and what a line-level pushback looks like, see A job's line items.

The hero tiles above the sections

Before the sections, the profile's hero shows this job's headline figures as tiles: Billed, Margin, Collected vs Estimate, Days to Pay, Supplements, Outstanding, and a phase-appropriate SLA tile (Onsite SLA before work starts, Cycle SLA once it has). The Margin, Days to Pay, and Supplements tiles carry a small delta against your peer cohort or, when no peer number is available, against the industry read. Outstanding shows what is billed but not yet collected, with a "Nd aging" note when it is still open. These tiles are the one-glance read; The Numbers is the detail behind them.

Compare by Cohort

The Numbers tells you how this job did. Compare by Cohort tells you how it reads against jobs of the same kind. The section opens with "Compare your pay cycle and service speed against peers doing the same kind of work. Pick a cohort to narrow the comparison like-for-like."

This is a different axis from National / State / Group

At the top of the profile there is a scope switcher with National, State, and Group options. That switcher changes the breadth of the peer set, how wide a net Verinode casts. Compare by Cohort is a different axis: it changes the kind of work being compared. It answers "how does my pay cycle on this type of job compare to peers doing that same type," matching commercial against commercial and fire against fire, rather than pooling every job together.

(If State or Group is greyed out on the scope switcher, the hint tells you why: set your state under Settings, Profile to unlock the regional peer set, or join a franchise system or association to unlock a group peer set.)

Picking a cohort

Chips are grouped into two rows:

• Job type, one chip per peril: Water Mitigation, Fire & Smoke, Mold Remediation, Contents, Reconstruction, Biohazard & Trauma.
• Property, Commercial or Residential.

Tap a chip to narrow the comparison; tap it again to clear it. While the cohort loads you see "Loading cohort…"

Reading the result

Once a cohort is picked, Verinode shows a comparison row for Days to Pay on that cohort, and, when available, service-speed rows such as Time to On-Site and cycle time. Each row puts your own average on that kind of work next to the peer cohort average, and beneath it a short transparency line stating exactly what was matched, or why the cohort could not be shown.

Days to pay is the metric carried here because it is the job-grain number, the one that keys cleanly to peril and property. Margin is an operator-level figure and supplement approval is a supplement-level figure, so neither carries a peril or property cohort; you will not see a cohort control try to slice them.

The Paperwork

The Paperwork is the document shelf for the job: every estimate, invoice, supplement, and photo Verinode has extracted for it. Each entry shows the document's name (the vendor it came from, or the humanized document type), its type, its dollar amount when there is one, a short summary of what was parsed, and the date it landed.

This is where the numbers above come from. When a figure in The Numbers or a flag in the Claim Money Check looks off, this is where you confirm it against the source.

When nothing has been ingested yet, the section reads "Drop an estimate, invoice, or photo and the agent will extract it here." Forward a document and it appears here once the agent has read it, with its figures flowing up into The Numbers automatically.

Claim Details

Claim Details is the reference card for the claim: who, where, and when. It holds three blocks.

• Claim Details, the parties and identifiers: Client, Carrier, Insured, Claim #, Category, and Status. Client and Insured are editable inline; corrections are recorded on the audit trail.
• Timeline, the lifecycle dates: Assigned, Started, Completed, Billed, and Paid, each editable, plus a read-only Days to Pay. These dates drive the lifecycle dots and the SLA tile on the hero, so correcting a wrong date here fixes the timeline everywhere on the profile.
• Linked Process SOPs, shown when standard operating procedures apply to this carrier, listing each with its category and process score.
• Additional details, a collapsible block for the secondary fields when present: Client Type, TPA, Project Manager, Adjuster Ref, Carrier Claim Ref, and the site Address, City, State, and ZIP.

Data sources

Every figure on these sections is built from your own documents, and the peer comparison is drawn from anonymized, aggregate contributions across the network. Verinode is an independent data trust: your job-level numbers are never sold to carriers. For the line-by-line detail behind these totals, see A job's line items; for how each carrier and adjuster on your book compares, see Adjuster scorecards.