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Playbook Hero Metrics: Active, Completed, Draft, Kinds

At the very top of the Playbook Scoreboard sits a row of four metric tiles: **Active playbooks**, **Completed (90d)**, **In draft**, and **Distinct kinds**. This row has no heading above it, it sit…

8 min read·Updated July 14, 2026
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What the hero row is

At the very top of the Playbook Scoreboard sits a row of four metric tiles: Active playbooks, Completed (90d), In draft, and Distinct kinds. This row has no heading above it, it sits directly under the page title and subhead, tighter to the page than the titled rows below it. These four numbers are the fastest possible read on your playbook portfolio: how much is live, how much wrapped up recently, how much is still being written, and how varied your program mix is. This article is a deep dive on exactly what each of the four counts, where the number comes from, and the edge cases worth knowing before you quote one of these figures in a leadership meeting.

For the rest of the page (the ranked tile rows below the hero, adoption percentages, clicking into a plan), see Playbook Scoreboard: the network-wide adoption view and Scoreboard vs Decisions Inbox. This article stays focused on the hero band only.

Where to find it

Open Playbooks from the HQ sidebar, in the same top group as Feed, Decisions, Action Plans, and Broadcast, at hq.verinode.ai/playbooks. The hero row loads immediately, there is no date range picker, filter bar, or toggle to configure first. It reflects your organization's decision-plan portfolio as it stands the moment the page loads.

The four tiles at a glance

| Tile | What it counts | Subline | |---|---|---| | Active playbooks | Plans currently in active status | "Last created [date]" or "Currently shipping" | | Completed (90d) | Plans that reached completed status with a completion date in the trailing 90 days | "Rollouts wrapped this quarter" | | In draft | Plans currently in draft status | "Authored, not yet activated" | | Distinct kinds | Unique plan kinds present anywhere in your portfolio | "Plan-kind variety across portfolio" |

Each tile also carries its own accent color so the row reads at a glance: Active playbooks in Verinode's brand copper (and rendered wider than the other three, since it also carries a date in its subline), Completed in green, In draft in steel blue, Distinct kinds in teal. The color is purely visual grouping, it does not carry a signal meaning the way the Analyse/Maintain/Expand/Monitor colors do further down the page.

Active playbooks, in depth

This tile counts every decision plan in your organization's portfolio currently sitting in active status: authored, activated, and live in front of your network. It does not distinguish a plan that just went active this morning from one that has been running for six months, both count equally toward this single number.

The subline is where the timing detail lives. If your organization has created at least one decision plan, ever, in any status, the subline reads "Last created [month] [day]" (for example, "Last created Jul 11"), the date the most recently authored plan in your entire portfolio was created. If your organization has never created a single plan, the subline instead reads "Currently shipping."

This is the one nuance worth knowing: "Last created" is not scoped to active plans. It is the newest created_at across your whole portfolio, draft, active, paused, completed, or archived. If your team drafted a new plan yesterday but hasn't activated anything in months, the Active playbooks tile will still show yesterday's date in its subline, even though the count itself may be unchanged or even zero. Read the subline as "when did we last author something," not "when did we last go live with something."

Completed (90d), in depth

This tile counts plans that have reached completed status and carry a completion date inside the trailing 90 days, counted back from the moment you load the page. It is a rolling window, not a fixed calendar quarter, so the count on any given day reflects the plans your organization has wrapped up over the preceding roughly three months, not a fixed Q1/Q2/Q3/Q4 bucket. The subline "Rollouts wrapped this quarter" is a plain-language gloss on that rolling window, not a literal fiscal-quarter boundary.

A plan only counts here once it is marked completed and has a completed_at timestamp. A plan that is still active, even one running long past its intended review cycle, does not appear in this count no matter how well or poorly it is landing, adoption performance is a separate question answered by the rows below the hero, not by this tile.

In draft, in depth

This tile counts plans in draft status: authored in Broadcast but not yet activated and pushed to your network. A draft plan has a title, a body, and a kind, but no franchisee has seen it, no adoption data exists for it, and it will not appear anywhere in the ranked tile rows below the hero (Top performers, Need diagnosis, All active playbooks) until someone activates it.

A large draft count next to a small Active count is a useful read on its own: it says your team is writing plans faster than it is shipping them, a launch bottleneck rather than an adoption problem. That distinction, launch bottleneck versus adoption problem, is exactly the kind of read this hero row is built to surface in one glance, before you scroll to the rows that measure how well anything already shipped is landing.

Distinct kinds, in depth

This tile counts the number of unique plan kinds present anywhere in your organization's portfolio, in any status. There are four possible kinds a plan can be authored as in Broadcast:

  • Playbook, a canonical multi-step plan.
  • Directive, a one-shot instruction from the franchisor.
  • Recommendation, a soft nudge with no enforcement behind it.
  • Experiment, an A/B test run at the network level.

The tile's value is simply how many of those four kinds you have used at least once, so it ranges from 0 (no plans authored at all) to 4 (every kind has been used somewhere in your history). Like Active playbooks' "Last created" date, this count spans every status, draft, active, paused, completed, and archived, not just what is currently live. Authoring one experiment two years ago and archiving it still counts toward this number today.

The subline "Plan-kind variety across portfolio" is a mix indicator, not a quality signal. Running only one kind of plan for a long stretch isn't automatically a problem, plenty of effective programs lean almost entirely on Playbooks or Directives. It's worth a look mainly if your team intended to diversify (for example, deliberately trying Experiments to test an idea before committing to a network-wide Directive) and the number suggests that hasn't actually happened yet.

Note

On the ranked tiles further down the page (Top performers, Need diagnosis, All active playbooks), the kind badge next to a plan's title is only fully humanized for the Playbook kind. Directive, Recommendation, and Experiment currently render in their raw, lowercase form on those tiles. The hero's Distinct kinds count is unaffected either way, it counts the underlying kind value, not how it happens to be styled on a tile elsewhere on the page.

Where the numbers come from

All four hero tiles read a single table, the network data, scoped to your organization's group_id. Every row in that table is a decision plan your organization authored, there is no reach into any other franchisor's portfolio and no reach into franchisee-owned business data (jobs, financials, clients). This table holds the plans themselves, not the results of running them, it is content your team wrote, not an aggregation of what any membership is doing in their own business.

The hero row recomputes on every page load. Unlike the adoption percentage shown on tiles further down the page, which depends on a nightly cron job to calculate ("Awaiting cron" until that job runs), the four hero counts have no cron dependency at all. Active, Completed, Draft, and Distinct kinds are always current as of the instant you open the page, activating a plan or completing one updates its hero count on your very next page load, with no overnight lag.

Zero-portfolio state

If your organization has never authored a single decision plan, all four hero tiles read 0. Active playbooks shows the "Currently shipping" subline instead of a date (there is nothing to date), and the ranked rows beneath the hero fall back to their own empty-state text, guiding you toward Broadcast to author your first plan. See Broadcasting to your network for how a plan gets created and pushed in the first place.

What the hero row does not tell you

These four numbers are a pure headcount of your plan library, by status and by kind. They say nothing about whether any of it is actually working. A portfolio that shows 12 active plans and 4 distinct kinds could still be landing poorly across the board, or a lean portfolio of 3 active playbooks all of one kind could be adopting extremely well. For that read, the three ranked rows beneath the hero, Top performers, Need diagnosis, and All active playbooks, are where adoption performance actually lives. See Playbook Scoreboard: the network-wide adoption view for how those rows are built and ranked.

  1. 1Start with Active playbooks and In draft together. A large draft pile next to a small active count flags a launch bottleneck before you even look at adoption.
  2. 2Check Completed (90d) against your own sense of how much you shipped this quarter, it is a rolling 90-day window, not a locked calendar quarter, so don't expect it to reset on January 1.
  3. 3Glance at Distinct kinds if your team has been deliberately trying to diversify beyond Playbooks and Directives into Recommendations or Experiments, and see whether that intent shows up in the count.
  4. 4Scroll past the hero to the ranked rows for the "is it working" question. The hero answers "how much and what kind," the rows below answer "how well."

The privacy boundary

The hero row, and the whole Playbook Scoreboard it sits on top of, reads only your organization's own authored decision plans. HQ never sees a franchisee's private business data (their jobs, their financials, their clients) anywhere on this page. What these four tiles count is your own team's authoring and shipping activity, not anything happening inside an individual membership's business. Franchisees own their data; this scoreboard measures your program, not theirs.

Related reading

Data sources

  1. 1.Decision plan records, by status, kind, and timestamp. the network data.
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