Equipment by Franchisee row: inventory, class coverage and capital

What the Equipment by Franchisee row shows

Equipment by Franchisee is the full roster at the bottom of the HQ Equipment page: every franchisee that has registered at least one piece of equipment, one tile per franchisee. Where the two rows above it, Maintenance & Calibration Risk and Refresh Cycle, are filtered watchlists that only show a franchisee when something needs attention, this row shows every franchisee with equipment on the books, flagged or not. It is the census, not the alarm list, and it is the row to open when you want to see the whole network's equipment posture side by side rather than just the outliers.

Each tile carries four facts about one franchisee: how many active pieces of equipment they run, how many distinct equipment classes those pieces span, the capital value on file, and the average age of the fleet. Verinode reads this from the equipment each franchisee has already registered inside their own Verinode IQ account; nothing here is entered or edited from HQ.

Where to find it

Open Assets from the HQ sidebar, then the Equipment pill, at hq.verinode.ai/equipment. The Assets cluster carries a tab strip at the top of all three pages, Facilities · Fleet · Equipment, a rounded pill capsule with the active tab filled in copper.

The Equipment page is a stack of four rows, top to bottom:

1. A hero panel: total active equipment across the network, capital value, maintenance posture, and refresh-cycle exposure.
2. Maintenance & Calibration Risk: franchisees carrying overdue maintenance or calibration.
3. Refresh Cycle: franchisees carrying the largest share of equipment older than five years.
4. Equipment by Franchisee, this row, the full roster.

See Equipment (Assets): what HQ sees across the network for the hero panel and the page's overall shell, and Maintenance & Calibration Risk row for the risk row directly above this one.

Which franchisees appear, and in what order

A franchisee appears in this row as long as they have any equipment on file at all, active, in storage, or retired. Franchisees are ranked by total equipment count, largest first, the same order the underlying network rollup returns. The row displays up to twelve franchisee tiles; in a network larger than twelve, the smaller franchisees at the tail of the ranking scroll off rather than paginate.

Anatomy of a tile

Each tile represents one franchisee:

• Label pill, top-left: the franchisee's active-equipment count, formatted as "1 piece" for exactly one, or "N pieces" otherwise, for example "18 pieces."
• Headline: the franchisee's name (real or anonymized, see below).
• Sub line: the number of distinct equipment classes that franchisee runs, "1 class" or "N classes," for example "5 classes."
• Meta line: capital value and average age, joined with a middle dot when both are available, for example "$82k capital · 2.1yr avg." Either clause is dropped, not shown as a dash, when that figure isn't available: a franchisee with no purchase-value data on file shows only the age clause, and vice versa. If neither figure is available, the meta line is simply blank.
• Accent color: copper, the network-neutral brand accent HQ uses for reference information. Both rows above this one carry a signal color (Ember Red or Hard Hat Yellow) because they are flagging a problem. Equipment by Franchisee is copper because it isn't flagging anything, it's a directory.

What "distinct equipment classes" means

Restoration equipment is categorized into classes, dehumidifiers, air movers, truck mounts, and the rest of the drying, extraction, and contents-handling catalog. The count on this row's sub line is how many different classes a franchisee has at least one active piece of, not the total unit count. A franchisee running 40 air movers and nothing else shows "1 class"; a franchisee running 8 pieces across dehumidifiers, air movers, truck mounts, and an ozone generator shows "4 classes."

Read class coverage as a rough proxy for the range of loss types a franchisee's equipment can support. A location covering only basic water-mitigation classes is set up differently than one that also carries the odor-control and contents equipment a fire or mold job needs.

Capital value and average age

Capital value is the sum of a franchisee's recorded equipment purchase prices, formatted as a rounded dollar figure: under $1,000 shows as a plain dollar amount, $1,000 and above rounds to the nearest thousand ("$82k"), and $1,000,000 and above shows to one decimal in millions ("$1.4M"). This is a floor, not a true replacement-cost estimate, since it only counts equipment where the franchisee has entered what they paid for it. A franchisee that hasn't logged purchase prices for any of its equipment shows no capital clause on its tile at all, rather than a "$0."

Average age is the franchisee's active equipment averaged by age in years, shown to one decimal, "2.1yr avg." A franchisee whose active equipment has no purchase-date history to compute an age from shows no age clause, for the same reason: an unknown value is omitted, not shown as zero.

Anonymization: named franchisees vs. Franchisee #A1B2

Whether a franchisee appears by its real name in this row depends on your network's entity model, set once when your HQ account is configured:

• Same entity (a single multi-location enterprise or PE-backed roll-up, every location the same legal business): franchisees appear by their real name.
• Independent operators (a franchise network of separately owned businesses, or an association), the default and safer posture for a new network: every franchisee's name is replaced with a stable label like "Franchisee #A1B2," derived from that franchisee's internal account ID. The same franchisee always gets the same label across every visit, so you can track it over time, but the label itself never reveals which business it is.

For the full mechanics of that boundary, read What HQ sees: the network privacy boundary.

The small-network guard

Anonymizing a name is not enough protection on its own in a very small network: with only one or two franchisees reporting, a single tile's numbers can identify that franchisee by elimination even under a made-up label. To close that gap, HQ suppresses this row entirely, along with Maintenance & Calibration Risk and Refresh Cycle above it, whenever your network is in independent-operators mode and has fewer than three active franchisees. The hero aggregates above the rows still show in full, and a copper-accented banner appears where the rows would be:

Aggregate-only view. Your network currently has fewer than three active operators, so per-franchisee equipment capacity tiles are suppressed to protect operator privacy (small-cohort identification risk). Hero aggregates still surface. Tiles return once the network reaches 3+ active operators, or change the network data posture in Settings → Group → Data posture.

Same-entity networks bypass this guard entirely, since there is no separate-business identity to protect when every location is the same legal entity.

Empty state

When no franchisee in the network has any equipment on file yet, the row shows a single line in place of tiles:

"Equipment data will appear as operators register their field assets."

This is distinct from the small-network banner above: the empty-row message means Verinode has received no equipment records from anyone in the network yet; the banner means records may exist but the network is too small to display them per franchisee without a privacy risk. As franchisees register equipment inside their own IQ account, they begin appearing here the next time the network rollup refreshes.

Opening a franchisee's detail slider

Clicking any tile in this row opens that franchisee's Equipment detail slider, a centered overlay scoped to that one franchisee. It is the same slider every tile on the Equipment page opens, whichever row you click from. Top to bottom, it shows:

Header. The franchisee's name (real or anonymized), its city and state (shown only in same-entity networks; independent-operators networks read "Location anonymized" instead), its roster status (Seeded, Invited, or Active), and a pill reading "N in service" or "N in service / M total" when some of its equipment isn't currently in service.

Scope switcher. Three pills let you choose what the franchisee's numbers are compared against: Group (the rest of your own network), Regional (same state, cross-network), or National (cross-network, no state filter). Each available pill shows its cohort size in parentheses, for example "Group (14)." A scope that can't yet publish a comparison shows as unavailable with an explanatory hint, most commonly that Regional and National equipment benchmarks haven't seeded across the platform yet, or that the cohort in view is too small to compare against without risking identification.

Capacity section, four metric tiles:

• Pieces of equipment: total on file.
• Distinct equipment classes: same figure as the row's sub line, with peer context added.
• Total purchase value: same capital-value figure, with peer context added.
• Avg age: same age figure, with peer context added.

Each tile shows the franchisee's own value alongside the peer median at the selected scope (once publishable) and a delta line such as "+18% vs. median" or "On par with peers," colored by whether that direction is favorable for that specific metric (more equipment classes reads favorably; more average age does not). If a network program has set a target for that metric, the tile also carries a small "Meets target" or "Below target" tag naming the program.

Utilization & age mix section, two more tiles: In service (the percentage of the franchisee's equipment currently deployed rather than in storage or retired) and Over 5 years old (the percentage of its fleet past the refresh threshold).

Maintenance & calibration watch section, four counters (Maintenance overdue, Maintenance due <90d, Calibration overdue, Calibration due <90d) and a single status line beneath them: "Active gaps, overdue maintenance / calibration needs owner-side action" (red) when anything is currently overdue, "Heads-up window, items coming due in the next 90 days" (yellow) when nothing is overdue but something is approaching, or "Maintenance posture clean" (green) when neither applies.

Scope footer. A line naming the comparison you're currently looking at: under Group scope, either a note that the peer cohort is too small to compare, or a confidence-labeled line like "Within-network comparison · Directional · n=8" (confidence reads High confidence, Directional, or Low confidence depending on cohort size). Under Regional or National scope, it currently reads that those industry benchmarks are pending and will seed as more equipment data flows into Verinode's cross-network intelligence layer.

If the slider's data fails to load, it shows "Couldn't load this franchisee's equipment data." with a Close link, rather than a broken screen. While loading, it shows the franchisee's name and city/state header immediately with a plain "Loading…" line below, so the overlay never opens on a blank page.

How to use this row

Use Equipment by Franchisee as the full-roster reference, the row to scan when you want every franchisee's equipment posture side by side rather than only the ones already flagged above it.

1. 1Scan top to bottom for total pieces and capital value, the row is already sorted by total equipment held, so the network's biggest equipment holders appear first.
2. 2Check the class-coverage sub line for franchisees running a narrow set of classes, they may be limited in the loss types they can take on without renting or subcontracting equipment.
3. 3Watch the average-age meta line for franchisees running an old fleet relative to peers, a candidate for the capital-planning conversation the Refresh Cycle row above is built for.
4. 4Click any tile to open its detail slider for the full peer-compared picture: capacity, utilization, age mix, and maintenance and calibration watch, before you have that conversation.
5. 5Cross-reference a franchisee that stands out here against the Maintenance & Calibration Risk and Refresh Cycle rows above, a franchisee appearing in all three is the one whose equipment story needs the most attention this cycle.

What HQ never shows here

HQ's database role has no path to query a franchisee's own PII database, where individual equipment records, serial numbers, service logs, and vendor invoices actually live. Every number on this row and in the detail slider it opens comes from a nightly rollup a franchisee's own aggregator cron computes and writes up. There is no drill-through from any tile into a franchisee's actual equipment list, purchase invoices, or vendor relationships. What you see is counts, sums, ages, and class coverage, never the underlying records.

Related articles

• Equipment (Assets): what HQ sees across the network
• Maintenance & Calibration Risk row
• What HQ sees: the network privacy boundary
• HQ overview
• Network Health: the network home
• Benchmarks at HQ
• Programs
• Standards
• Compliance
• Report library