Equipment (Assets): what HQ sees across the network

What the Equipment page is

Equipment is the third pill inside HQ's Assets cluster, alongside Facilities and Fleet. It rolls up the restoration field equipment every location in your network runs, dehumidifiers, air movers, truck mounts, and the rest of the drying and extraction fleet, into one network-wide view: how much equipment is in service, how old it is, what capital it represents, and whether maintenance and calibration are on track. Assets is not a place to log a dehumidifier or schedule a calibration. That work happens inside each location's own Verinode IQ account. HQ reads what the network has already entered and turns it into a single page you can use to spot where refresh spend or maintenance follow-up is actually needed.

The same privacy boundary that governs every other HQ surface applies here without exception: HQ sees network aggregates, a per-location breakdown of counts and posture, and nothing else. HQ never sees which specific units a location owns, its individual equipment records, service history, or any other detail a location hasn't rolled up into the shared summary. For the full mechanics of that boundary, read What HQ sees: the network privacy boundary.

Where to find it

Open Assets from the HQ sidebar, then the Equipment pill, at hq.verinode.ai/equipment. The Assets cluster carries a tab strip at the top of all three pages, Facilities · Fleet · Equipment, styled as a rounded pill capsule with the active tab filled in copper. Each tab is its own URL (/facilities, /fleet, /equipment), so a direct link to Equipment always lands here rather than redirecting through a shared Assets landing page.

The page is a stack of rows under one sticky title, the same shell every HQ section uses: a hero row, then a series of horizontally scrolling tile rows underneath it. Everything is read-only. Clicking a tile opens a per-franchisee detail overlay; nothing on this page edits data.

The hero row

At the top, the hero panel reads:

• Eyebrow: "Network equipment."
• Headline: the count of active equipment across the whole network, the pieces currently in service or in storage, not retired.
• Pill beside the headline: "N franchisees" (the number of member locations with at least one piece of equipment on file), or "No data yet" when nothing has rolled up yet.
• Sub-line beneath the headline: a plain-language summary, for example "312 total · 260 in service · 40 in storage · 12 retired · 3.4yr avg age." Each clause only appears when it applies, retired only shows when the count is above zero, and the average-age figure only shows once it can be computed. If your network's entity model is set to independent operators (see below), this line adds one more sentence: "Franchisee rows are anonymized (independent-operator network)."
• Empty state: when no equipment has rolled up from any location yet, the sub-line reads: "Restoration equipment will appear as operators register their dehumidifiers, air movers, truck mounts and other field assets."

Three secondary tiles sit beside the headline:

• Capital value. The sum of every location's recorded equipment purchase prices, shown as a rounded dollar figure ($1.4M, $82k, etc). The sub-line reads "Sum of recorded purchase prices" once any value exists, or "Awaiting purchase data" when no location has entered purchase prices yet. This is a floor, not a true replacement-cost estimate, since it only counts equipment where a location has entered what it paid.
• Maintenance overdue. The network-wide count of equipment past its maintenance due date. The sub-line prioritizes the most useful detail: it shows how many additional items are due inside the next 90 days when that number is greater than zero ("+4 due inside 90d"), falls back to the calibration-overdue count when there's no near-term maintenance due but calibration is overdue, or reads "Across active equipment" when neither applies.
• Equipment >5yr. The count of equipment older than five years, the population that's due for refresh-cycle planning. The sub-line reads "Refresh-cycle candidates" when the count is above zero, or "All equipment under 5 years" when it's zero.

Each of these three tiles is colored by tone. The headline pill and the maintenance-overdue tile both turn green ("Expand" tone) when there are zero overdue items, yellow ("Maintain" tone) at a handful of combined overdue maintenance and calibration items, and red ("Analyse" tone) once the combined overdue count climbs past a small threshold, so the hero's overall color reads as the network's current maintenance health at a glance. The equipment-over-5-years tile follows its own scale: green when there is none, neutral when the aged share is a modest fraction of the active fleet, yellow once it's a larger share.

Maintenance & Calibration Risk row

The second row lists every location carrying at least one overdue maintenance or overdue calibration item, sorted worst-first by the combined overdue count. Each location renders as a tile:

• Label: "Multiple" when the location's combined maintenance-plus-calibration overdue count is five or more, otherwise "Overdue."
• Headline: the location's name (or its anonymized label, see below).
• Preview: a small segmented bar splitting the location's overdue count between maintenance (bad tone) and calibration (warning tone), so you can see the mix at a glance.
• Sub-line: the specific counts, for example "3 maintenance · 1 calibration." Either clause is omitted if that count is zero.
• Meta: "+N due 90d" when the location also has maintenance items coming due inside the next 90 days, otherwise blank.
• Accent color: red once a location's combined overdue count reaches five or more, yellow below that.

Clicking any tile in this row opens that location's Equipment detail overlay (covered below).

Empty state: when no location in the network currently has overdue maintenance or calibration, the row reads "No overdue maintenance or calibration across the network."

Refresh Cycle row

The third row surfaces locations carrying equipment older than five years, sorted by the raw count of aged units, largest first. Each tile shows:

• Label: "Refresh."
• Headline: the location's name.
• Preview: a ring gauge showing the share of that location's active equipment that's over five years old, colored red at 50% or more of the fleet, yellow at 25% to 49%, neutral below that.
• Sub-line: the raw count, "N over 5yr."
• Meta: the location's average equipment age in years, when known.

Empty state: when no location's active fleet has any equipment past the five-year mark, the row reads "No franchisees show equipment older than 5 years on the active books."

Equipment by Franchisee row

The fourth and last row is the full roster view: every location with at least one active piece of equipment, sorted by total equipment count, largest first (capped at the first 12). Each tile shows:

• Label: the active-equipment count, formatted as "1 piece" or "N pieces."
• Headline: the location's name.
• Sub-line: the number of distinct equipment classes that location runs, "1 class" or "N classes," a rough proxy for how many different loss types (water, fire, mold, contents) its equipment can service.
• Meta: capital value and average age where available, joined as "$82k capital · 2.1yr avg."

Empty state: when no location in the network has any equipment on file yet, the row reads "Equipment data will appear as operators register their field assets."

Anonymization: named locations vs. Franchisee #A1B2

Whether locations appear by their real name in these rows depends on your network's entity model, set once when your HQ account is configured:

• Same entity (a single multi-location enterprise or PE-backed roll-up, every location the same legal business): locations appear by their real name throughout Equipment, same as everywhere else in HQ.
• Independent operators (a franchise network of separately owned businesses, or an association): every location's name is replaced with a stable label like "Franchisee #A1B2", derived from that location's internal ID. The same location always gets the same label across every visit and every section, so you can track it over time, but the label itself never reveals which business it is.

This is the default, safer posture for any new network. It has to be deliberately switched to same-entity mode to unlock real names.

The small-network guard

Anonymizing names is not enough protection on its own in a very small network: with only one or two locations reporting, a single tile's numbers can identify that location by elimination even under a made-up label. To close that gap, HQ suppresses the per-location tile rows entirely (Maintenance & Calibration Risk, Refresh Cycle, and Equipment by Franchisee) whenever your network is in independent-operators mode and has fewer than a small floor of active locations. In that state the hero aggregates still show in full, but a banner appears above the rows:

Aggregate-only view. Your network currently has fewer than three active operators, so per-franchisee equipment capacity tiles are suppressed to protect operator privacy (small-cohort identification risk). Hero aggregates still surface. Tiles return once the network reaches 3+ active operators, or change the network data posture in Settings → Group → Data posture.

Same-entity networks bypass this guard entirely, since there's no anonymization question when every location is the same legal business. Once an independent-operators network crosses the floor, the per-location rows appear automatically, anonymized the same way as any other network at that size.

Opening a location's detail overlay

Clicking any location tile, in any of the three per-location rows, opens a centered overlay scoped to that one location. The overlay is organized top to bottom:

Header. The location's name (real or anonymized), its city and state (shown only in same-entity networks; independent-operators networks show "Location anonymized" instead), its roster status (Seeded, Invited, or Active), and a pill reading "N in service" or "N in service / M total" when some of its equipment isn't currently in service.

Scope switcher. Three pills let you choose what the location's numbers are compared against: Group (the rest of your own network), Regional (same state, cross-network), or National (cross-network, no state filter). Each pill shows the cohort size in parentheses once the cohort is large enough to publish, e.g. "Group (14)." A scope that can't yet publish a comparison shows a disabled pill with a tooltip explaining why, most commonly that Regional and National equipment benchmarks haven't seeded across the platform yet, so those two scopes currently read as pending rather than returning a live median.

Capacity section. Four metric tiles: Pieces of equipment (total on file), Distinct equipment classes, Total purchase value, and Avg age. Each tile shows the location's own value, the peer median at the selected scope (once publishable), and a percentile-style delta line like "+18% vs. median" or "On par with peers," colored by whether that direction is favorable for that specific metric (more equipment classes is favorable; more average age is not). If a network program has set a target for that metric, the tile also carries a small "✓ Meets target" or "✗ Below target" tag naming the program.

Utilization & age mix section. Two more tiles: In service (the percentage of the location's equipment currently deployed rather than in storage or retired) and Over 5 years old (the percentage of its fleet past the refresh threshold).

Maintenance & calibration watch section. Four small counters: Maintenance overdue, Maintenance due <90d, Calibration overdue, Calibration due <90d. Below them, a single status line: "Active gaps, overdue maintenance / calibration needs owner-side action" (red) when anything is currently overdue, "Heads-up window, items coming due in the next 90 days" (yellow) when nothing is overdue but something is approaching, or "Maintenance posture clean" (green) when neither applies.

Scope footer. A line explaining the comparison you're currently looking at: under Group scope, either "Peer cohort too small, need 3+ active franchisees in the network" or a confidence-labeled line like "Within-network comparison · Directional · n=8." Under Regional or National scope, it currently reads that those industry benchmarks are pending and will seed as more equipment data flows into Verinode's cross-network intelligence layer.

If the overlay's data fails to load, it shows "Couldn't load this franchisee's equipment data." with a Close link, rather than a broken screen.

How to use this page

Work it in the order the rows appear. Start with the hero to gauge overall network maintenance health and capital exposure at a glance. Move to Maintenance & Calibration Risk to see which locations need a compliance nudge now, the tiles are already sorted worst-first, so the top of the row is where your attention is most useful. Check Refresh Cycle next to see where capital planning conversations are due, a location with a high aged-equipment share is a candidate for a fleet-refresh discussion at your next regional call, not an emergency. Use Equipment by Franchisee as the full-roster reference when you need to see every location's equipment posture side by side. Open a location's overlay when a tile's aggregate number raises a specific question, the peer comparison and the maintenance counters there are the detail that turns "this location looks a little behind" into a concrete conversation.

1. 1Check the hero's Maintenance overdue tone. Green means the network is clean; yellow or red means at least one location needs follow-up.
2. 2Scan the Maintenance & Calibration Risk row for the locations at the top, those carry the largest combined overdue counts.
3. 3Scan Refresh Cycle for locations with a high aged-equipment ring, these are refresh-spend candidates for your next capital planning cycle.
4. 4Click into any location that stands out to see its detail overlay: capacity, utilization, age mix, and maintenance counters against its peer group.
5. 5Use the scope switcher inside the overlay to compare that location against the rest of your own network (Group) first, since Regional and National equipment benchmarks are still seeding.

What HQ never shows here

Equipment follows the same enforcement as every other HQ surface: HQ's database role has no path to query a location's own PII database, where individual equipment records, serial numbers, service logs, and vendor invoices actually live. Every number on this page and its overlay comes from a nightly rollup (the network data) that a location's own aggregator cron computes and writes up, HQ never runs a live query against a location's IQ account, and there is no drill-through from any tile here into a location's actual equipment list. What you see is counts, sums, ages, and maintenance/calibration flags, never the underlying records.

Related articles

• What HQ sees: the network privacy boundary
• HQ overview
• Network Health: the network home
• Benchmarks at HQ
• Programs
• Standards
• Compliance
• Report library