Reading the CEC credits hero: credits awarded, cycle year, and who's earning

What this page is

CEC & Education is where association and network leadership track continuing-education credit (CEC) progress across the membership, in aggregate. It sits alongside the other network views in Verinode HQ; it is not a learning management system, a course-hosting tool, or a place to build training content. It shows what your association's roster is earning against the credit target for the current cycle, and which member companies are behind. Individual franchisee business data (jobs, clients, financials) never appears here. This page only ever shows education and credit standing for member companies on your roster, in aggregate or company-by-company by name where the roster itself makes that visible.

Where to find it

In the HQ sidebar, open CEC & Education (the certification icon). Directly at hq.verinode.ai/education. The page title reads "CEC & Education" at the top.

The page has three sections, top to bottom:

1. The hero (covered in this article): total credits awarded this cycle, plus three supporting numbers.
2. Members Behind on CEC, a scrollable row of member tiles who haven't hit the cycle target yet.
3. Course Catalog, the association's published, active CEC courses.

This article covers the hero only. See /help/hq-members-behind-on-cec and /help/hq-education-course-catalog for the two rows underneath it.

The hero headline: total CEC credits awarded this cycle

The large number at the top of the page is the total CEC credits awarded to members this cycle. It is a straight sum: every credit recorded against every roster member for the current cycle, added together into one number. It is not a percentage, not an average per member, and not capped by a target: if your roster has earned 340 credits combined, the headline reads 340.

The headline animates upward on load (a brief count-up), then settles on the final number. It renders as a plain integer with thousands separated by commas (for example, "1,240"), never with a dollar sign or decimal.

Above the headline, a small eyebrow line reads:

CEC credits · [cycle year] cycle

For example, "CEC credits · 2026 cycle." That eyebrow is where the cycle year appears, not as a separate metric tile. See "How the cycle year is determined" below.

Next to the headline, a rounded pill shows a quick read on who's earning:

• If your roster has at least one member, the pill reads "[X] of [Y] earning", for example, "9 of 14 earning", where X is the count of members with at least one credit this cycle and Y is your total roster size.
• If the roster is empty, the pill reads "No members yet".

The pill's color (its tone) follows the same rule as the "Behind on CEC" metric below: green when nobody is behind, yellow when at most half the roster is behind, red when more than half the roster is behind, and neutral gray only when there are no roster members at all.

Underneath the headline, a supporting line spells out the same story in words. With roster members present, it reads:

"[N] active course[s] · [N] member[s] behind on CEC this cycle."

For example: "6 active courses · 3 members behind on CEC this cycle." (Singular/plural adjusts automatically: "1 active course," "1 member behind.") With no roster members yet, it instead reads:

"Education data will appear as members are added to the roster and courses are published."

The three supporting metrics

To the right of the headline (or below it, on narrower screens), three smaller numbers give context. Each one counts up on load a moment after the headline.

Active courses

Label: "Active courses." Sub-label: "In the catalog."

The count of courses currently published and active in your association's CEC catalog. This is not a lifetime count of every course you've ever offered; retired or unpublished courses don't count here. It always displays in the platform's neutral tone (not colored red, yellow, or green) because it's inventory, not a compliance signal.

Behind on CEC

Label: "Behind on CEC." Sub-label: "Below the cycle target" (or "Below cycle target" when the roster is empty).

The count of roster members who have not yet reached the CEC credit target for the current cycle, including members who have earned zero credits. A member with, say, 6 credits against a 10-credit target still counts as behind until they hit 10.

This number is colored red when there is at least one member behind (it's a call to attention), and green when it reads 0 (nobody is behind).

Members earning

Label: "Members earning." Sub-label: "With credits this cycle."

The count of roster members who have logged at least one CEC credit so far this cycle. A member only needs one credit to count here, whether or not they've hit the full target yet, so this number and "Behind on CEC" can and usually do overlap: a member with 4 of 10 credits is both "earning" and "behind."

This number is colored green when it's above zero, and neutral gray when it's zero (nobody has logged a credit yet).

The pill and headline color, explained

The hero's pill and headline lean on one shared color rule so the top of the page reads as a single verdict at a glance:

• Green ("expand" tone): every roster member has met the CEC target this cycle. Nobody is behind.
• Yellow ("maintain" tone): at least one member is behind, but they're at most half the roster.
• Red ("analyse" tone): more than half the roster is behind on CEC this cycle.
• Neutral gray: the roster has no members yet, so there's nothing to grade.

This is the same tone system used across Verinode: green means on track, yellow means attention needed but not urgent, red means it needs leadership's attention now.

How the cycle year is determined

The cycle shown in the eyebrow (for example, "2026 cycle") is the current calendar year. It advances automatically on January 1 with no action needed from your association; last year's credits, roster totals, and "behind" counts roll into history, and the hero starts counting the new year fresh. There is currently no way to view a prior cycle's totals from this page; the hero always reflects the year in progress.

Empty states

Two related empty-state situations show up on this page:

• No roster members yet. The hero pill reads "No members yet," the sub-line reads "Education data will appear as members are added to the roster and courses are published," and the "Behind on CEC" metric's sub-label drops the word "the" (reading "Below cycle target" rather than "Below the cycle target"). All three supporting numbers read 0.
• Roster exists, but every member is caught up. The hero shows the real credit total and roster count, "Behind on CEC" reads 0 in green, and the row below the hero (Members Behind on CEC) shows the message "Every roster member has met the CEC target for this cycle" instead of a list of tiles.

Neither state is an error. Both mean exactly what they say: the data hasn't shown up yet, or everyone's already compliant.

What HQ can and cannot see here

This page is aggregate and roster-level by design, consistent with how Verinode HQ works everywhere else:

• HQ leadership sees the credit totals, the "behind" and "earning" counts, and (in the row below the hero) which member companies are behind by name, because CEC compliance is something the association itself administers and is entitled to see across its own roster.
• This page never surfaces a member's private business data (their jobs, clients, financials, or vendor relationships). Franchisees and network members own that data. CEC tracking is a distinct, narrower category: education and compliance records the association itself maintains for its own membership.
• Verinode surfaces the numbers and flags who's behind; it does not decide anything on the association's behalf. What to do about a member behind on CEC (a reminder, a deadline extension, an escalation) is a leadership call.

Using this page

1. 1Open CEC & Education from the HQ sidebar.
2. 2Read the headline for the cycle's total credits awarded, and check the pill color for an instant compliance read (green, yellow, or red).
3. 3Glance at "Behind on CEC" and "Members earning" to see how the total splits across your roster.
4. 4Scroll down to Members Behind on CEC to see which specific member companies still need to close the gap, sorted with the furthest-behind members first.
5. 5Check Course Catalog if you need to see what's currently available for members to earn credits from.