Members Behind on CEC: who's short of the cycle target and by how much

What this row shows

Members Behind on CEC is the second row on the HQ CEC & Education page, directly under the hero panel. It is a roster, not a chart: one tile per member of your association or network who hasn't yet reached the CEC (continuing education credit) target for the current cycle, ordered so the member with the fewest credits earned appears first. It answers one question at a glance: of everyone on the roster, who is furthest behind, and how many credits do they still need.

The row's own title reads exactly "Members Behind on CEC", matching the page header above it.

Where to find it

Open CEC & Education from the HQ sidebar (hq.verinode.ai/education). The page header reads "CEC & Education" with a certifications badge icon, consistent with every other HQ page's sticky title.

The page is a stack of three sections, top to bottom:

1. A hero panel: total CEC credits awarded this cycle, active courses in the catalog, and how many members are behind vs. earning.
2. Members Behind on CEC, this row.
3. Course Catalog, the association's published courses with their credit values.

The CEC cycle and target

A CEC cycle runs on the calendar year: it starts fresh every January 1 and the credits a member earned in a prior year don't carry forward. The hero panel's eyebrow line names the cycle directly, for example "CEC credits · 2026 cycle."

Every member on the roster is measured against a single cycle target. In the current build that target is 10 credits, applied the same way to every member, whether they have zero credits or nine. A member with fewer than 10 credits this cycle, including a member with none at all, counts as behind and appears in this row. Once a member's credits reach the target, they drop out of the row.

Anatomy of a tile

Each tile in the row represents one member behind on their CEC requirement for the current cycle:

• Label pill, top-left: credits earned so far against the target, formatted as "N of 10," for example "3 of 10" for a member with three credits, or "0 of 10" for a member with none.
• Headline: the member's company name, as entered on the roster. If a roster row has no company name on file, the tile falls back to the plain label "Member."
• Sub line: how many credits still stand between that member and the target, formatted as "N credit short of target" for exactly one, or "N credits short of target" otherwise, for example "7 credits short of target."
• Meta line: reads "No credits yet" for a member who hasn't earned a single credit this cycle. Members with at least one credit but still short of the target show no meta line at all.
• Accent color: a member with zero credits gets the Ember Red "Analyse" accent, the platform's strongest attention signal. A member with at least one credit but still short of the target gets the Hard Hat Yellow "Maintain" accent, a lighter flag. The color itself is a second read of the same information already on the label pill and meta line, it isn't a separate signal.
• Icon: the same certifications badge used in the page header.

Sort order and how many appear

The row is sorted by credits earned this cycle, lowest first, so the member with the fewest credits (and therefore the largest shortfall against a shared target) sits at the top of the row and the member closest to meeting the target sits at the bottom, right before they drop off the row entirely. The row shows up to twelve members at a time; in a roster larger than twelve, members closer to meeting the target scroll off the visible row rather than paginate to a second page.

Reading the hero panel above it

The hero panel two rows up sets the context this row lives in:

• Headline number: total CEC credits awarded across the whole roster this cycle.
• "Active courses" secondary tile: how many courses are currently in the catalog, sub-labeled "In the catalog."
• "Behind on CEC" secondary tile: the same count of members shown in this row, sub-labeled "Below the cycle target." This tile carries the same Ember Red accent whenever any member is behind, and switches to the Deere Green "Expand" accent only once nobody is.
• "Members earning" secondary tile: how many roster members have earned at least one credit this cycle, sub-labeled "With credits this cycle." This is a different count from "Behind on CEC," a member can have earned credits and still be short of the target, so it's normal for both counts to include some of the same people.
• Status pill: reads "N of M earning" (for example "6 of 9 earning") when the roster isn't empty, or "No members yet" when it is.
• Subtitle line: summarizes both numbers in one sentence, for example "3 active courses · 4 members behind on CEC this cycle."

How to use it

1. 1Scan the row top to bottom. It's already sorted with the furthest-behind member first, so you don't need to hunt for who needs attention most urgently.
2. 2Separate the two accent colors mentally: Ember Red members haven't started the cycle's CEC requirement at all; Hard Hat Yellow members are partway there. A cycle-end push usually needs a different message for each group, one is an engagement problem, the other is a completion nudge.
3. 3Cross-check the Course Catalog row below against a member's shortfall. If a member needs 4 more credits and a catalog course is worth 4 or more, that's a concrete, single-course recommendation rather than a vague "go take some courses" reminder.
4. 4Revisit the row as the cycle deadline approaches. Because the target resets every January 1 and members drop off the row the moment they cross it, the row you see in December looks meaningfully different from the one you saw in February, even with the same roster.

Empty states

Three different situations look different on this page:

• No members on the roster at all: the row reads "Member CEC progress will appear as the roster and credits are recorded." The hero panel's status pill reads "No members yet" and its subtitle reads "Education data will appear as members are added to the roster and courses are published."
• Roster exists, but everyone has met the target: the row reads "Every roster member has met the CEC target for this cycle." This is the goal state, not a broken page, it means your entire membership is in compliance for the current cycle.
• No courses published yet (the row below this one): "Courses will appear here as the association publishes its CEC catalog." A missing catalog doesn't stop credits from being recorded, it just means there's nothing yet for members to browse toward their next credit.

What HQ never shows here

This row exists to answer a narrow, specific compliance question, who's short on CEC credits and by how much, and it stops exactly there. It shows a member's company name, credits earned, the shared target, and the gap between them. It does not show, and has no path to show, anything about that member's own business: no job records, no revenue or margin figures, no client or vendor data, no operational detail of any kind. CEC tracking is scoped to what an association already needs to attest continuing-education compliance to its own governing or certifying body, nothing beyond that flows into this view.

Verinode surfaces who is behind and by how much; it doesn't take action on a member's behalf. Following up, whether that's a reminder, a coaching call, or a deadline extension, is a decision your team makes and carries out outside the platform.

Related articles

• HQ overview
• What HQ sees: the network privacy boundary
• Compliance
• Network Health: the network home