What Verinode is tracking: the Vault hero

What the Vault hero shows

Every document you send Verinode, an email forward, an upload, a voice note, a photo, lands in one place: the Vault. The Vault hero is the panel at the top of that page, the first thing you see, and it answers three questions at a glance: how much has flowed in, how well Verinode read it, and what still needs your attention.

The hero is a status display, not a set of buttons. Nothing in it opens a slider or drills into a list, that is what the Explore row of tiles and the Most recent row below it are for. The hero's job is to tell you, in one glance, where your vault stands right now.

Where to find it

Open the sidebar section My Data, then Vault, at iq.verinode.ai/data. The Vault hero is the full-width panel at the very top of the page, above the Explore tiles (Uploads, Tracking, Playlist, Reading, Saved, Notifications) and above the Most recent row of your latest captures.

The total documents count

The large number on the left is the total count of documents Verinode has on file for you, everything you have forwarded, uploaded, or that has flowed in through a connected source. Above it reads the label What Verinode Is Tracking. Beside the number, the panel reads "document captured" for a single document, or "documents captured" for any other count, for example "142 documents captured."

The number animates upward when the page loads. That is a visual touch, not a signal of anything changing in real time, the count reflects your vault as of page load.

The extraction completeness pill

Next to the document count, a rounded pill reads a percentage followed by "Extraction Completeness," for example "78% Extraction Completeness." This is an average across every document that has an extraction record on file.

The pill is color-coded against the same thresholds used everywhere else in the Vault:

• 80% and above: colored green. Extraction is thorough across your documents.
• 40% to 79%: colored amber. A meaningful share of extractable fields did not come through, worth a look at which documents are thin.
• Below 40%: colored red (Ember Red). Most of what could have been extracted was not, usually because the source documents are low-quality scans, unusual formats, or a document type Verinode has limited experience with.

The pill does not appear at all when you have zero documents, or when none of your documents yet has an extraction record. In both cases the panel simply omits it rather than showing a misleading 0%.

The status line

Below the document count and pill, one line of plain-language status appears. It changes based on what is happening in your vault, in this order of priority:

1. No documents yet: "Connect a channel, email, uploads, voice, or photo, and your vault starts filling."
2. Documents need review: "N document(s) need a quick review to unlock more signals." This takes priority whenever at least one document needs review, regardless of how many are still processing.
3. Documents still processing (and none need review): "N document(s) still processing, signals fire as soon as they land."
4. Everything is caught up: "Feeds every section of your business, vendors, clients, jobs, equipment, team, certifications, and more."

Read the status line as your one-glance triage: if it names documents needing review, that is your next stop; if it names documents processing, nothing to do yet; if it names the full list of sections, your vault is caught up and quietly feeding the rest of the platform.

Signals Fed

The first of the two secondary tiles on the right, Signals Fed, counts how many of your documents have triggered at least one signal elsewhere in the platform, a benchmark update, a decision surfaced in the feed, an alert. Its sub-label reads "documents that triggered platform intelligence." When the count is above zero, the number displays in green to mark it as a positive outcome; at zero it displays in the plain foreground color with no highlight.

A document that has not fed a signal is not necessarily a problem, plenty of documents (a certification renewal, a routine invoice) are recorded and tracked without producing a standalone signal. This tile is a pulse check on how much of what you send in is actively driving platform intelligence, not a completeness score.

Needs Review

The second secondary tile, Needs Review, counts documents where Verinode identified a vendor, carrier, or job on the document but could not confidently match it to one already in your account, so it created a placeholder entry pending your confirmation. Its sub-label reads "entities to assign" when the count is above zero, and "all matched" when it is zero. A non-zero count displays in a warm attention color (Ember Red); zero displays in the plain foreground color.

The encryption trust line

At the foot of the hero panel, under a thin divider and a small padlock icon, one sentence always appears, regardless of how many documents you have or what state they are in:

"Your data is yours. Encrypted under a key scoped to you, never sold, and only our audited systems ever touch it."

This is the same canonical trust claim that appears across the platform, on your Membership Card in Settings, in your Verinode Membership document, and on the data-use policy page, condensed to one line for a tight surface like this hero. Concretely: your customers' and team's personal details (names, contact information, claim and adjuster details, street addresses, and free-text records) are encrypted at rest under a key scoped to your account. Verinode's automated systems decrypt data only to do the work you have asked for, every access is logged, and no Verinode employee can browse or export it through any tool we operate. Your data is never sold to carriers or to anyone else, full stop. As an independent data trust, that boundary is the whole reason the benchmarks built on top of this data are worth trusting.

Best-practice example

Say the hero reads "312 documents captured," a green "84% Extraction Completeness" pill, Signals Fed at 41 (green), and Needs Review at 3 (Ember Red), with the status line reading "3 documents need a quick review to unlock more signals." Read it top to bottom: extraction is healthy overall, so you are not chasing a systemic ingestion problem. The three unmatched documents are your one open task, open the Uploads tile and assign them. Once they are matched, expect Signals Fed to tick up, since a document that was previously an orphaned placeholder can now feed the section it belongs to.

Empty states

With zero documents on file, the hero shows "0 documents captured," no completeness pill, Signals Fed and Needs Review both at 0 in the plain foreground color, and the status line reading "Connect a channel, email, uploads, voice, or photo, and your vault starts filling." The encryption trust line still appears underneath, unchanged, since that claim holds whether or not you have sent anything in yet. See connecting your data and forwarding documents for the specific ways to start filling the vault.

Data sources