Reading your co-op activity ledger

What the activity ledger is

Every dollar that moves through your marketing co-op, whether it went into the pool as a contribution or came back out to you as a reimbursement, leaves a row in a ledger that your franchise network's HQ keeps. "Your activity," the third row on the Marketing co-op page, is Verinode reading that ledger back to you: a plain, chronological list of your own contribution and reimbursement entries, newest first. It is the transaction-level detail behind the totals you see in the hero panel and in each program tile above it.

Verinode does not write to this ledger on your behalf, beyond the one reimbursement request you submit yourself. Contributions post on their own schedule, reimbursements move through HQ's approval queue, and Verinode's job here is only to lay out what already happened, in order, so you can see it without asking HQ for a statement.

Where to find it

Open Marketing co-op from the sidebar. The route is /coop. The page stacks three rows top to bottom: the hero panel, Your co-op programs, and, at the bottom, Your activity, the row this article covers. Scroll or use the arrows on the row to move through it if you have more entries than fit on screen at once.

This row shows up to 20 entries, the most recent 20 across every co-op program you belong to, always sorted newest first by when the entry was recorded. There is no sort toggle here, unlike some of Verinode's other tables: it is a straight chronological feed, not a table you reorder.

What one entry represents

Each tile in the row is a single ledger row. Only two kinds of entry appear here for a marketing co-op program:

• Contribution. Money that moved from your revenue into the shared pool. Contributions post automatically; you do not create these yourself.
• Reimbursement. A request you submitted, asking HQ to pay you back for marketing spend that qualifies under the program. This is the one entry type you generate directly, by clicking a program tile in the row above and filling out the submit form.

Every tile carries the same five pieces of information.

1. The label: what kind of entry, and its status

The top line of each tile reads "Contribution · [status]" or "Reimbursement · [status]". The status word is one of five values, and it tells you exactly where that entry sits in its lifecycle:

| Status | What it means | Tile color | |---|---|---| | accrued | Recorded, not yet confirmed or approved. A reimbursement sits here immediately after you submit it, waiting on HQ. A contribution can briefly sit here too, before HQ's program rules confirm it. | Hard Hat Yellow (the "maintain" signal color) | | approved | HQ has signed off. For a reimbursement, this means HQ agreed to pay it, payment itself follows separately. For a contribution, this means it is confirmed and now counts toward your lifetime contributed total. | Deere Green (the "expand" signal color) | | paid | Money has actually moved. For a reimbursement, the payout has landed and it now counts toward your lifetime reimbursed total. | Deere Green (the "expand" signal color) | | disputed | HQ pushed back rather than approving it, usually with a reason attached on HQ's side. This does not resolve on its own; it is worth a direct conversation with HQ if you see it. | Ember Red (the "analyse" signal color) | | reversed | A previously posted entry was later undone, for example a contribution correction or a reimbursement clawed back after payment. | Neutral gray |

A reimbursement request you submit always starts life as accrued and then moves forward to approved and paid as HQ works it, or sideways to disputed if HQ declines it. Contributions follow the same status vocabulary, but the transitions are driven by your network's revenue-posting and confirmation process rather than anything you do.

2. The amount, signed

The headline figure on each tile is the dollar amount, with a sign in front of it: a plus sign for a credit and a minus sign for a debit.

• Reimbursements are credits. They show as +$X, money coming to you.
• Contributions are debits. They show as −$X, money going from your revenue into the pool.

The figure is formatted as a whole-dollar amount (no cents shown) in the entry's own currency, USD for the overwhelming majority of programs. This is the actual transaction amount for that single entry, not a running balance, if you want the running lifetime totals, those live on the hero panel and on each program's own tile.

3. The program name

Underneath the amount, a sub-line names the specific co-op program the entry belongs to. If your network runs more than one program (a national fund alongside a regional one, for example), this is how you tell which pool a given contribution or reimbursement is tied to.

4. The timestamp line

The bottom line of each tile shows how long ago the entry reached its furthest stage so far, using the language that matches its status:

• "Paid [x] ago" if the entry has been paid.
• "Approved [x] ago" if it has been approved but not yet paid.
• "Submitted [x] ago" for anything still waiting, accrued or disputed.

The relative time itself follows one rule throughout Verinode: "today" for anything in the last 24 hours, "1 day ago," then "N days ago" up through 29 days, and "N months ago" from 30 days on. There is no exact calendar date or clock time shown on the tile, only this relative phrase, so a contribution from three weeks back reads "21 days ago" and one from four months back reads "4 months ago."

5. Clicking a tile

Clicking an activity tile does nothing right now. This row is deliberately read-only: it exists so you can see what happened and when, not to reopen or edit a past entry. If you want to act on something, that action lives elsewhere, submitting a new reimbursement request happens by clicking a program tile in the Your co-op programs row above, not by clicking here.

How contributions post automatically

Contributions are the one side of this ledger you never touch directly. When revenue lands for your operation, your network's co-op program rules calculate your share, and a contribution entry posts to the ledger on a recurring schedule run by Verinode's automation, without any submission, form, or click from you. That is the mechanism behind the line you will see if your activity is empty: "Contributions post via cron when revenue lands."

In practice this means:

• You will see new Contribution entries appear in this row on their own timetable, tied to when your revenue posts, not to anything you did in Verinode that day.
• A contribution can briefly sit as accrued before it is confirmed into approved, the same way a reimbursement does, though you are not the one waiting on that confirmation, HQ's program rules are.
• Reimbursement entries are the opposite: they only ever appear because you clicked a program tile and submitted a request. Nothing reimburses itself.

The empty state

If you have no contribution or reimbursement entries at all, whether because you are not yet enrolled in any co-op program or your enrollment is brand new, the row reads:

"No ledger activity yet. Contributions post via cron when revenue lands; reimbursement requests appear here after you submit them."

This is not an error. It means exactly what it says: the automatic contribution posting has not run against your revenue yet, and you have not submitted a reimbursement request yet either. Once one of those two things happens, an entry appears here on its own, on your next visit.

How to use this row

1. 1Open Marketing co-op from the sidebar (/coop) and scroll to Your activity at the bottom of the page.
2. 2Read top to bottom. Because the row is always sorted newest first, the top tile is your most recent event, contribution or reimbursement.
3. 3Use the status word to know what stage each entry is at: accrued means still waiting, approved and paid mean it went through, disputed means HQ pushed back, and reversed means something was later undone.
4. 4If a reimbursement you submitted has sat at accrued for a while with no movement, that is a conversation to have directly with HQ. Verinode surfaces the status, it does not manage HQ's approval queue or push HQ to act.
5. 5Use the totals on the hero panel and the program tiles above for your running lifetime numbers; use this row when you need to see the individual events that add up to those totals.

Best-practice example

Say your activity row shows, from the top: a Reimbursement · accrued entry for +$650 submitted 2 days ago, a Contribution · approved entry for −$1,100 posted 9 days ago, and a Reimbursement · paid entry for +$1,750 paid 31 days ago. Read together: your most recent action was submitting a $650 reimbursement request that is still waiting on HQ, revenue that landed a little over a week ago pulled another $1,100 into the pool automatically, and a month ago HQ finished paying out a $1,750 request you had submitted earlier. Nothing here needs action from you beyond patience on the $650 request, it is with HQ, not with you.

Related reading

• Marketing co-op overview: the full page, all three rows, in one walkthrough.
• Your co-op position: contributed, reimbursed, pending: how the hero panel's headline, pill, and three tiles are built from this same ledger.
• Understanding your margin: where net income and cost structure roll up, separate from co-op activity.
• The decision workspace: how Verinode's plan-and-decide surfaces work elsewhere on the platform.
• Acting on decisions: the general pattern for turning a Verinode finding into a submitted action.

Data sources