Inside a Vendor Card: The Detail View

What this page covers

Tap any vendor, on the Most recent row, inside the Stack or Score view, or from a decision tile in Take Action, and its full detail card opens as a glass overlay on top of the Vendors home. This is the vendor card. Where the Vendors home answers "what does my whole stack look like," the vendor card answers one narrower question about one relationship: should I keep this vendor, replace it, or is it standing in for a gap I still need to fill.

That framing runs through every part of the card. The hero at the top gives you the four numbers and the health read that tell you, at a glance, whether this relationship is worth a second look. Below it, a row of sections lets you dig into the evidence: what you are actually paying, who is renewing when, what your team thinks, what Verinode's research says, how this vendor fits the rest of your stack, and what else exists in this category if you decide to move. Nothing on this card invents a decision for you. Verinode reads your contract, your usage, your team's ratings, and the research and peer data behind this vendor's category, and lays the read out plainly. You decide whether to keep, renegotiate, replace, or leave a gap open.

Where to find it

There is no separate route for the vendor card, it always opens as an overlay on top of /vendors. The common ways in:

• The Most recent row on the Vendors home, tap any tile.
• The Stack view (opened from the All Vendors or Avg Score tile in Explore), tap any row.
• A decision tile in Take Action that names a specific vendor.
• The Compare modal, which can open a vendor's own card from inside a comparison.

Closing the card (click outside it, or Escape) drops you back on the Vendors home exactly where you left it. See The Vendors section for how the home page around this card is laid out, and The vendor hero and Take Action row for the stack-level hero this card's own hero echoes at the individual-vendor level.

The hero

The hero is the first thing you see when the card opens. It renders in two passes: a quick version appears instantly using the data already on hand from wherever you clicked (so the card never feels like it is loading from nothing), then a full version replaces it once the card's own data finishes fetching, adding peer deltas and the action buttons.

Logo. On the left, the vendor's logo at a larger size than anywhere else on the platform, because recognizing the vendor at a glance is the first job of this card. When a real logo is available, Verinode pulls an accent color from it and tints supporting elements of the card to match, so the card visually belongs to that vendor rather than reading as a generic template.

Eyebrow, title, subtitle. Above the logo's baseline, a small eyebrow names the vendor's category (Software, Equipment Rental, Materials Supply, and so on). The title is the vendor's name. If the relationship is archived, a subtitle reads "Archived" so you know immediately you are looking at a retired relationship, not an active one.

The four stats. A row of four numbers sits beside the logo:

• Spend. Your current monthly cost, formatted as a dollar figure (for example "$450/mo"), or a dash if no billed amount is on file. When Verinode has a peer median for this vendor to compare against, a delta line appears underneath, something like "+12% vs peer", green when you are paying less than the median and red when you are paying more. The delta only shows once the gap is real, a difference under roughly ten dollars a month is treated as noise and the delta line is omitted.
• Verinode Score. The vendor's research-backed score, on the same 1.0 to 10.0 scale used everywhere else on the platform, or a dash if the vendor has not been scored yet. Underneath, a delta reads the vendor's score label, Strong (green), Solid or Mixed (neutral), or Weak (red). Unlike Spend and My Rating, this delta is not a peer comparison, it is simply restating the vendor's own tier label as the supporting line. This number is clickable. Tapping it opens the Score Composition drill-down, covered below, the same destination as the "View Composition" link inside the Score & Research section.
• My Rating. Your own satisfaction rating for this vendor, out of 5, or a dash if you have not rated it (set from the stars control inside the Ratings & Feedback section). When a peer median exists, a delta line reads something like "+0.3 vs peer" in green or red, again only once the gap clears a small threshold.
• Renews. The contract's renewal month and year (for example "Aug '26"), or a dash if no renewal date is on file. This stat carries its own tone independent of a peer comparison: green with 60 or more days until renewal, neutral between 30 and 59 days, red under 30 days. Inside the 90-day window, a delta line adds the exact count, "Nd remaining," in the same tone.

Actions row. Beneath or beside the stats sits a strip of buttons, only present in the full hero (not the quick one):

• Quick Survey, the primary copper button, opens a one-question survey you can send your team about this vendor.
• Compare, opens the same comparison modal used from Alternatives, seeded with this vendor and its top research-backed alternatives.
• Export PDF, generates a PDF of the card titled "Verinode · {vendor name}."
• Archive (or Restore if the relationship is already archived), toggles the relationship's active status. Archiving asks first: "Archive {vendor name}?", "It will be hidden from your active stack. The data is preserved and you can restore it later." Confirming shows a toast reading "{vendor name} archived" with an Undo action. Restoring asks "Restore {vendor name}?", "It will reappear in your active stack," and confirms with "{vendor name} restored," also undoable.

The health bar

Directly under the hero, a strip of four short segments gives a one-glance read on how this relationship is actually going day to day. Jobs has a lifecycle arc that tracks a claim from assignment to payment; vendors instead get this composite health snapshot, because a vendor relationship does not move through stages, it just sits there being used well or poorly. Each segment shows a short value and is colored good (green), warn (yellow), bad (red), or renders as an empty, italic dash when Verinode does not have the data to judge that facet yet. A blank segment is deliberate: it is not hidden, so you can see exactly which facet needs more data from you, rather than the layout shifting vendor to vendor.

• Seats. Seats you are paying for versus seats actually in use (for example "6/8"). Utilization at 75% or higher reads good, 40% to 75% reads warn, below 40% reads bad, you are paying for capacity nobody is using. If Verinode only knows how many seats you pay for and not how many are actually assigned, the segment shows the paid count alone (for example "6 paid") in the blank tone, with a hint asking you to confirm how many are in use. With no seat count at all, the segment is fully blank.
• Team. Your team's average satisfaction rating on this vendor, out of 5 (for example "4.2/5"). 4.0 or above reads good, 3.0 to 3.9 reads warn, below 3.0 reads bad. With no team ratings on file, the segment is blank and prompts you to ask the team to rate the vendor, which the Ratings & Feedback section below lets you do directly.
• Cost. Your monthly spend against the peer operator median for this vendor, shown as a percentage delta (for example "+8%" or "-15%"). At or below the median reads good, up to 20% above reads warn, more than 20% above reads bad. With spend on file but no peer median yet, the segment shows your raw spend figure instead of a percentage, in the blank tone, because the comparison itself is still forming. With no spend on file at all, the segment is blank.
• Renewal. Days remaining until the contract renews (for example "82d"). More than 60 days reads good, 30 to 60 reads warn, under 30 reads bad, and a renewal date already in the past shows "Past" in red. With no renewal date on file, the segment is blank.

Section navigation

Below the hero and health bar, a row of section pills lets you move between different lenses on this one vendor without leaving the card. Which pills appear depends on what data exists for this relationship, a Products pill with nothing behind it, for instance, simply does not render. In order:

1. The Contract, the economic facts of the relationship: monthly cost, billing frequency, seat count, and cost per seat, all editable inline. When Verinode has a peer median for monthly spend on this vendor, a benchmark row underneath compares your spend directly against it.
2. Renewal & People, your renewal date (editable, with the same days-remaining hint the hero and health bar use), who inside your business owns this relationship (an assignable dropdown of your team members), and the vendor's own contacts, so "when do I need to act" and "who do I talk to" live in one place.
3. Ratings & Feedback, your own 1-to-5 star rating (click a star to set it), your team's rating summary ("Team hasn't weighed in yet, invite them below" when nobody has), a peer benchmark row comparing your rating against peer operators on the same 1-to-5 scale, a free-text feedback form, a Quick Survey invite prompt, and a snapshot of any recent survey responses tied to this specific relationship.
4. Score & Research, a condensed read of the vendor's Verinode Score: the number itself, its tier label (Strong, Solid, Mixed, Weak), the single strongest-scoring dimension behind it, and, when available, how that score compares to the research category's median. If the vendor has not been scored yet, this reads "Score forming, comes into focus as more Verinode research data flows in on this vendor." A "View Composition" button here (and the clickable Verinode Score stat in the hero) opens the full drill-down described below.
5. Stack Fit, only appears when Verinode has something to say about how this vendor fits the rest of your equipment and tool platforms, hidden entirely when there is nothing worth flagging. Shows a headline read (Fits your stack, Fits, with tips, Needs hardware you may not have, or Stack mismatch) followed by the individual reasons: native integrations with tools you already run, requirements the vendor has that your equipment or platform stack does not meet, and softer tips about what would make the fit better.
6. Alternatives, a side-by-side comparison table: your current vendor in the first column, then up to two research-backed alternatives in this category, ranked by Verinode Score, peer rating, and fit. Each column shows the score and its tier label, cost (per seat when your seat count is known, otherwise per month), a rating row (your own rating for the current column, a peer-operator count for alternative columns), and, on alternative columns, a one-line agent comment explaining why that alternative is suggested. Below the table, two buttons: Contact Verinode | Advisory, which routes to Advisory with this vendor as context, and Compare, which scrolls back up to this same table. With no research-backed alternatives yet, this section reads "No alternatives to compare yet, Verinode research on this category is still forming."
7. Products, only appears when the vendor has products or SKUs on file. A flat list of each product's name, equipment class, model number, a RENTABLE flag where it applies, and price where known.
8. Related SOPs, only appears once Verinode has linked at least one of your standard operating procedures to this vendor, hidden while that link is still resolving or if none exist.
9. Paperwork, every document Verinode has ingested for this relationship: invoices, contracts, receipts. With nothing ingested yet, it reads "No documents ingested yet for this vendor." A link at the bottom opens the full Data page when documents exist.
10. Community, sentiment and shared feedback about this vendor from across the Verinode network, plus the same feedback form for contributing your own.

The Score Composition drill-down

Tapping "View Composition" inside Score & Research, or tapping the Verinode Score number in the hero, takes you one level deeper into a dedicated composition card. Every other section pill disappears while this drill-down is open, so the section area reads as one card deeper rather than a crowded tab bar. A breadcrumb at the top, "{vendor name} / Score composition," takes you back to the normal section view.

Inside, two things render when the data exists:

• Score Dimensions, a flat, ranked list of every weighted dimension behind the vendor's score, heaviest weight first.
• Peer Cost Distribution, a bar visualizing where your monthly spend sits against the peer 25th percentile, median, and 75th percentile for this vendor, with your own spend marked as a distinct tick.

If neither the dimension breakdown nor a peer cost distribution is available yet, the drill-down reads "Composition detail will appear as Verinode research on this vendor gathers more signal."

Using the card to decide

Read top to bottom and the card is built to answer the keep, replace, or fill-a-gap question in order. The health bar tells you fast whether anything here needs attention. The hero's Spend and Renews stats tell you whether a renewal deadline and a cost problem are colliding. Score & Research and Stack Fit tell you whether the vendor itself, independent of price, is a strong fit. Alternatives is where the "replace" question gets a real, side-by-side answer instead of a hunch, and the Advisory CTA is there if you want a second opinion before you act. None of this pushes you toward switching, a vendor that costs slightly more than peer median but has strong native integrations with your stack and a happy team may be exactly the right vendor to keep. The card's job is to put every fact you need for that call in one place.

Data sources

Related articles

• The Vendors section
• The vendor hero and Take Action row
• Explore tile: Average Verinode Score
• The Verinode Score on vendors and entities
• How benchmarks work
• Reading a benchmark
• The decision workspace
• Understanding your margin

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