IQ delivery: the daily digest and how IQ paces its email

What this page controls

IQ delivery is the account's answer to how IQ writes to the people on it: the hour the daily digest goes and what it includes, and the pacing of IQ's own outbound email (quiet hours, a per-day cap, and the optional roll-ups). These settings are shared by everyone on the account, which is why they have their own page rather than sitting beside one person's own notification switches. Whether a given person receives the digest at all is still their own switch on Notifications.

Where to find it

Open Settings from the sidebar and, in the Account group, click IQ delivery (subtitle: "Daily digest, quiet hours, roll-ups"), or go directly to /settings/delivery. Notifications also carries one row that opens this page.

Daily digest

This is where you shape the digest itself, rather than just switching it on or off. "One email a morning, only when something on your plate is due. Quiet days stay quiet" is the guiding rule: if nothing on the list below has anything due, no email arrives that day.

1. 1Send at. Pick the hour, on the hour, from a full 24-hour list (12:00 AM through 11:00 PM). This is read in your local time, using the timezone Verinode detects from your browser. Default is 7:00 AM.
2. 2Skip weekends. A toggle: "No daily digest on Saturday or Sunday. Your Monday weekly briefing still arrives." Off by default, meaning the daily digest runs seven days a week until you turn this on. Note that this only affects the daily digest, your separate weekly briefing always arrives Monday regardless of this setting.
3. 3What to include. Ten category switches, all on by default. Turn any of them off to stop that item type from ever appearing in your digest, even on a day it would otherwise have something to report:
4. 4- Decision step due dates: steps from your action plans that come due each day.
5. 5- Certification renewals: team and firm credentials approaching expiry.
6. 6- Vendor renewals: contracts approaching auto-renewal, your negotiation window.
7. 7- Team feedback flagged: a heads-up when a teammate rates a vendor, tool, or process 2 or below.
8. 8- Survey response windows: surveys you've sent that are about to close.
9. 9- OSHA filings: reportable injury logs and OSHA 300 deadlines.
10. 10- New alerts to review: higher-priority signals IQ surfaces across your business each day.
11. 11- Documents landed: a note when your forwarded and uploaded documents finish processing. Documents that need review or that failed always come through regardless of this switch.
12. 12- Scheduled reports: reports you've put on a cadence, such as the board report each quarter. Turn this off and none of them are emailed, whatever their schedule says.
13. 13- Weekly process scan: what IQ found going through your job flow, crew coverage, and SOPs each week, with the dollars behind it.
14. 14- Benchmarks you watch: a note when the peer band on a benchmark you watch moves. Turning this off stops the mail and the bell; the watch, its Feed card, and its line in the weekly briefing stay.

While your preferences are loading, the card reads "Loading digest preferences…". Every control saves the moment it changes and one quiet line under the section says so: "Saving…", then "Saved", then nothing. If a save fails, the line reads the error with a Try again button; the value stays where you put it until the retry lands.

IQ delivery

The last layer is how IQ paces its own outbound emails, separate from the digest above: the real-time emails IQ sends the moment it finishes something (referred to in the per-day cap option as "Mode A"), and a set of optional rolled-up summaries that sit on top without replacing the real-time stream.

• Quiet hours start / Quiet hours end. Two hour dropdowns, your local time. "No event-driven sends after this hour" and "IQ resumes sending at this hour." Defaults are 8:00 PM to 7:00 AM, so IQ's real-time emails naturally pause overnight and pick back up in the morning.
• Per-day cap. "Above this count, additional events queue silently." Choose from Off (silence Mode A entirely), 3, 5, 8 (the default), 12, 20, or 50 emails per day ("send me everything"). Anything above your cap doesn't get lost, it queues rather than sending, so a heavy day never floods your inbox past the limit you set.
• Roll-ups (off by default). Three optional summary emails, each independent of the others and independent of the real-time stream:

- End-of-week wrap: "Friday late afternoon, a sparse summary of open topics and outcomes from the week. Sits on top of Mode A, doesn't replace it." - Morning roll-up: "Weekday mornings at your daily-digest hour, a one-pager of what is open and what is due. Off by default." - End-of-day summary: "At 5pm local, a short wrap of what landed today. Quiet days stay quiet, IQ only sends when something material happened."

A link at the bottom, "See everything IQ has done on your behalf," opens IQ's activity log so you can see the underlying work these emails are summarizing.

While preferences are loading, the card reads "Loading IQ delivery preferences." A failed save shows the same status line as the digest section, with a Try again.

Related articles

• Notification preferences for your own switches: the weekly digest, alerts, reminders, and the daily wisdom quote.
• Pause notifications for a time-boxed hold while you are away.