Notification preferences: alerts, reminders, and the pause
Verinode and IQ write to your inbox in four distinct ways: a weekly summary, real-time alerts when something material happens, a daily reminder of what's due, and IQ's own outbound emails when it f…
On this page
What this page controls
Verinode and IQ write to your inbox in four distinct ways: a weekly summary, real-time alerts when something material happens, a daily reminder of what's due, and IQ's own outbound emails when it finishes work on your behalf. Left untouched, all four ship on sensible defaults. This page is where you switch each one on or off for yourself, without touching the in-app experience, which keeps running regardless of what email preferences you set. The daily digest's shape and IQ's sending cadence are the account's settings and have their own page, IQ delivery. The page also carries one control that sits above all four: Pause notifications, a time-boxed vacation hold that quiets the recurring email for a set stretch without touching any of these preferences.
Nothing here changes what Verinode surfaces or what IQ works on. It only changes what lands in your inbox and when.
Where to find it
Open Settings from the sidebar, then in the Account group click Notifications (subtitle: "Digest, alerts, reminders"), or go directly to /settings/notifications. If your profile can't load, the page reads "Could not load your preferences. Try reloading."
Every control on this page saves itself the moment you change it. There is no separate Save button: flip a toggle or pick a new hour and it writes immediately. If a save fails, the control reverts to its previous value and an error line appears underneath it.
Pause notifications
The first thing on the page, above the switches, is Pause notifications, the hold to reach for before a vacation or PTO. Its caption reads: "Going on vacation or PTO? Put your recurring updates on hold. They resume on their own when you're back. Billing, security, and account notices still reach you." Two preset buttons, 1 week and 2 weeks, start a hold on the spot, or pick your own return date under "Or until a specific date" (the earliest date it accepts is tomorrow) and press Pause.
While a hold is running, this section shows a banner reading "Paused until [date]" with a Resume now button; otherwise the hold lifts on its own at the end of your chosen day, in your local time, with nothing to remember. The hold is per person and only touches email: teammates keep their own settings, and nothing changes inside the app. Exactly which emails are held and which always arrive is covered in pausing notifications for vacation or PTO.
Notifications
The top group is four on/off switches:
- Weekly Email Digest, "Summary of signals, vendor updates, and platform activity." This is the coarse master switch for the weekly summary. On by default.
- Signal Alerts, "Immediate notifications when high-priority signals are detected." These are real-time, not batched: when IQ flags something urgent enough to interrupt your day, this is the switch that lets it reach your inbox instead of waiting for the next digest. On by default.
- Weather Alerts, "Storm and severe weather notifications for your service area." Tied to your company's location, not a manual subscription. Off by default.
- Daily Wisdom, a three-way choice, not a switch: Off, Bible, or Philosophy. Sets the short quote on the daily briefing card at the top of the Feed, not an email by itself. Bible draws from scripture; Philosophy draws from Greek and Roman thinkers through the Enlightenment and modern era, a non-religious alternative. Bible is the default for every account. Set it to Off and the briefing card simply drops the quote line; nothing else on the card changes. See your daily briefing card for exactly where the quote sits and how it's chosen.
Right below these sits a fifth switch:
- Plan Step Reminders, "Daily email bundling every decision step that is overdue or due today. In-app reminders stay on either way." This is the reminder-email opt-out for your action plan steps: the individual to-dos that live inside each decision in the decision workspace. Turning it off stops the daily reminder email, nothing more, the in-app reminder badges and due dates keep working exactly as before. On by default.
Heads up
Plan Step Reminders is more than a reminder-email toggle. The same underlying setting also gates whether your Daily digest (on the IQ delivery page) actually ships. If you turn Plan Step Reminders off, your digest preferences still save normally, but no digest email goes out until you turn it back on. If your weekly or daily digest suddenly stops arriving, check this switch first.
IQ delivery
The daily digest (its hour, its weekend rule, what it includes) and IQ's own sending cadence (quiet hours, the per-day cap, the roll-ups) are the account's answers rather than yours alone, so since 2026-09-21 they live on their own page: Settings › IQ delivery (/settings/delivery). This page carries one row under IQ delivery that opens it. See IQ delivery.
Best-practice example
Say your crew is heads-down mid-week and you don't want IQ pinging you constantly, but you still want to know what happened. The pacing layer already has your back on its defaults: quiet hours keep evenings clear from 8:00 PM, and the per-day cap queues anything past eight IQ emails in a day. On top of that, keep Plan Step Reminders on so your action-plan steps still surface daily, lean on the Daily digest as your single morning read (move its send hour to first thing and skip weekends, on the IQ delivery page), and turn off the ambient switches, Weather Alerts and Daily Proverbs, if they are more than you want. And when you are actually stepping away rather than just heads-down, that is what the pause is for.
Data sources
Data sources
- 1.Your notification, digest, and IQ delivery preferences. Your account settings.
- 2.Decision steps, certifications, vendor contracts, surveys, and signals that feed the digest. Your business.