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Notification preferences: digest, alerts, and reminders

Verinode and IQ write to your inbox in four distinct ways: a weekly summary, real-time alerts when something material happens, a daily reminder of what's due, and IQ's own outbound emails when it f…

8 min read·Updated August 25, 2026
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What this page controls

Verinode and IQ write to your inbox in four distinct ways: a weekly summary, real-time alerts when something material happens, a daily reminder of what's due, and IQ's own outbound emails when it finishes work on your behalf. Left untouched, all four ship on sensible defaults. This page is where you tune each one, or turn any of them off, without touching the in-app experience, which keeps running regardless of what you email preferences you set. The page also carries one control that sits above all four: Pause notifications, a time-boxed vacation hold that quiets the recurring email for a set stretch without touching any of these preferences.

Nothing here changes what Verinode surfaces or what IQ works on. It only changes what lands in your inbox and when.

Where to find it

Open Settings from the sidebar, then in the Account group click Notifications (subtitle: "Digest, alerts, reminders"), or go directly to /settings/notifications. If your profile can't load, the page reads "Could not load your preferences. Try reloading."

Every control on this page saves itself the moment you change it. There is no separate Save button: flip a toggle or pick a new hour and it writes immediately. If a save fails, the control reverts to its previous value and an error line appears underneath it.

Pause notifications

The first thing on the page, above the switches, is Pause notifications, the hold to reach for before a vacation or PTO. Its caption reads: "Going on vacation or PTO? Put your recurring updates on hold. They resume on their own when you're back. Billing, security, and account notices still reach you." Two preset buttons, 1 week and 2 weeks, start a hold on the spot, or pick your own return date under "Or until a specific date" (the earliest date it accepts is tomorrow) and press Pause.

While a hold is running, this section shows a banner reading "Paused until [date]" with a Resume now button; otherwise the hold lifts on its own at the end of your chosen day, in your local time, with nothing to remember. The hold is per person and only touches email: teammates keep their own settings, and nothing changes inside the app. Exactly which emails are held and which always arrive is covered in pausing notifications for vacation or PTO.

Notifications

The top group is four on/off switches:

  • Weekly Email Digest, "Summary of signals, vendor updates, and platform activity." This is the coarse master switch for the weekly summary. On by default.
  • Signal Alerts, "Immediate notifications when high-priority signals are detected." These are real-time, not batched: when IQ flags something urgent enough to interrupt your day, this is the switch that lets it reach your inbox instead of waiting for the next digest. On by default.
  • Weather Alerts, "Storm and severe weather notifications for your service area." Tied to your company's location, not a manual subscription. Off by default.
  • Daily Proverbs, "Inspirational proverb on the morning welcome card in your feed." A small touch on the morning welcome card in the Feed, not an email by itself. Off by default.

Right below these sits a fifth switch:

  • Plan Step Reminders, "Daily email bundling every decision step that is overdue or due today. In-app reminders stay on either way." This is the reminder-email opt-out for your action plan steps: the individual to-dos that live inside each decision in the decision workspace. Turning it off stops the daily reminder email, nothing more, the in-app reminder badges and due dates keep working exactly as before. On by default.

Heads up

Plan Step Reminders is more than a reminder-email toggle. The same underlying setting also gates whether your Daily digest (below) actually ships. If you turn Plan Step Reminders off, your digest preferences still save normally, but no digest email goes out until you turn it back on. If your weekly or daily digest suddenly stops arriving, check this switch first.

Daily digest

This is where you shape the digest itself, rather than just switching it on or off. "One email a morning, only when something on your plate is due. Quiet days stay quiet" is the guiding rule: if nothing on the list below has anything due, no email arrives that day.

Note

The digest's shaping controls live in two places: here on the web page, under the Daily Digest heading below the switches, and in the mobile app under Settings, then Notifications. Wherever you set them, your choices write to the same single set of preferences.

  1. 1Send at. Pick the hour, on the hour, from a full 24-hour list (12:00 AM through 11:00 PM). This is read in your local time, using the timezone Verinode detects from your browser. Default is 7:00 AM.
  2. 2Skip weekends. A toggle: "No daily digest on Saturday or Sunday. Your Monday weekly briefing still arrives." Off by default, meaning the daily digest runs seven days a week until you turn this on. Note that this only affects the daily digest, your separate weekly briefing always arrives Monday regardless of this setting.
  3. 3What to include. Nine category switches, all on by default. Turn any of them off to stop that item type from ever appearing in your digest, even on a day it would otherwise have something to report:
  4. 4- Decision step due dates: steps from your action plans that come due each day.
  5. 5- Certification renewals: team and firm credentials approaching expiry.
  6. 6- Vendor renewals: contracts approaching auto-renewal, your negotiation window.
  7. 7- Supplement deadlines: adjuster supplement responses and follow-ups.
  8. 8- Team feedback flagged: a heads-up when a teammate rates a vendor, tool, or process 2 or below.
  9. 9- Survey response windows: surveys you've sent that are about to close.
  10. 10- OSHA filings: reportable injury logs and OSHA 300 deadlines.
  11. 11- Regulation alerts: new rules in your states that affect your work.
  12. 12- New alerts to review: higher-priority signals IQ surfaces across your business each day, as this category rolls out across the platform.

While your preferences are loading, the card reads "Loading digest preferences…". If a save fails, the error appears directly under the affected control and the value reverts.

IQ delivery

The last layer is how IQ paces its own outbound emails, separate from the digest above: the real-time emails IQ sends the moment it finishes something (referred to in the per-day cap option as "Mode A"), and a set of optional rolled-up summaries that sit on top without replacing the real-time stream.

Note

These pacing rules run on their own whether or not you ever touch them: quiet hours default to 8:00 PM through 7:00 AM and the per-day cap defaults to 8, both in your local time, with the roll-ups off. The tuning controls below sit at the bottom of this page, under the IQ Delivery heading; leave them alone and IQ simply runs on those defaults.

  • Quiet hours start / Quiet hours end. Two hour dropdowns, your local time. "No event-driven sends after this hour" and "IQ resumes sending at this hour." Defaults are 8:00 PM to 7:00 AM, so IQ's real-time emails naturally pause overnight and pick back up in the morning.
  • Per-day cap. "Above this count, additional events queue silently." Choose from Off (silence Mode A entirely), 3, 5, 8 (the default), 12, 20, or 50 emails per day ("send me everything"). Anything above your cap doesn't get lost, it queues rather than sending, so a heavy day never floods your inbox past the limit you set.
  • Roll-ups (off by default). Three optional summary emails, each independent of the others and independent of the real-time stream:

- End-of-week wrap: "Friday late afternoon, a sparse summary of open topics and outcomes from the week. Sits on top of Mode A, doesn't replace it." - Morning roll-up: "Weekday mornings at your daily-digest hour, a one-pager of what is open and what is due. Off by default." - End-of-day summary: "At 5pm local, a short wrap of what landed today. Quiet days stay quiet, IQ only sends when something material happened."

A link at the bottom, "See everything IQ has done on your behalf," opens IQ's activity log so you can see the underlying work these emails are summarizing.

While preferences are loading, the card reads "Loading IQ delivery preferences." Errors from a failed save appear inline, same as the digest card.

Tip

If you want fewer emails without losing anything, the defaults already do most of the work: the cap holds IQ to eight emails a day with the overflow queued, the roll-ups are off, and the Daily digest above gives you the single once-a-day summary. Whatever the pacing, you'll never get more than one End-of-week wrap, one Morning roll-up, and one End-of-day summary per applicable day, no matter how busy IQ has been.

Best-practice example

Say your crew is heads-down mid-week and you don't want IQ pinging you constantly, but you still want to know what happened. The pacing layer already has your back on its defaults: quiet hours keep evenings clear from 8:00 PM, and the per-day cap queues anything past eight IQ emails in a day. On top of that, keep Plan Step Reminders on so your action-plan steps still surface daily, lean on the Daily digest as your single morning read (move its send hour to first thing and skip weekends, right on this page), and turn off the ambient switches, Weather Alerts and Daily Proverbs, if they are more than you want. And when you are actually stepping away rather than just heads-down, that is what the pause is for.

Data sources

Data sources

  1. 1.Your notification, digest, and IQ delivery preferences. Your account settings.
  2. 2.Decision steps, certifications, vendor contracts, surveys, and signals that feed the digest. Your business.

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