Group, Regional, and National peer scopes in the facilities detail

What this is

When you drill into a single franchisee from the Facilities page, the card that opens compares that franchisee's location count, square footage, rent, and ownership mix against peers. "Peers" is not one fixed group. A scope switcher at the top of the card lets you choose which peer population every metric is measured against: Group (the rest of your own network), Regional (peers in the same state), or National (the broader restoration industry). This article covers how that switcher recomputes each metric, what has to be true for each scope to unlock, and why Regional and National read as a pending state on almost every real network today even though the switcher shows all three options.

This sits inside the same privacy boundary as the rest of Facilities. The drill-in never opens a peer franchisee's raw lease documents, invoices, or facility records. Every comparison number you see, at every scope, is a median and a percentile computed across a peer population, never a named peer's own individual figure.

Where to find it

The scope switcher lives inside the per-franchisee Facilities detail, which opens as a centered overlay when you click a tile.

1. 1Open Facilities from the HQ sidebar at hq.verinode.ai/facilities (part of the Assets cluster alongside Fleet and Equipment).
2. 2Click any franchisee-named tile: Lease Risk, Footprint by Franchisee, Owned vs Leased, or Open Facility Compliance.
3. 3The detail opens with the franchisee's name, city and state (or their anonymized equivalents), membership status, and an active-facility-count pill. Directly beneath that header sits the scope switcher: three pills reading Group, Regional, and National.

For the section-level page this detail opens from, see Facilities overview. For the rest of what the detail card shows besides the scope switcher, including the header, Footprint tiles, and Lease watch panel, see Opening a franchisee's facilities detail card.

The three scopes, and what each one actually is

• Group compares this franchisee against the other active franchisees in your own network. It answers "how does this franchisee's footprint, cost, and ownership mix sit relative to everyone else on my own roster?" It is computed live, on the spot, from your network's own facility rollup.
• Regional compares this franchisee against restoration operators in the same state, drawn from Verinode's cross-network intelligence layer rather than your own roster. It answers a different question: "how does this franchisee sit against the broader industry in its state?"
• National compares against the broader restoration industry across the country, the widest and least local of the three lenses.

Group is a fundamentally different kind of number from Regional and National. Group only ever needs more active franchisees on your own roster to unlock, because it is entirely computed from your network's own nightly facilities summary. Regional and National need Verinode's industry-wide intelligence layer to hold enough real, anonymized observations behind that state or that metric, which has nothing to do with how large your own network is.

Why a scope can be greyed out

Every scope pill is always shown, even when it is not usable yet. An unusable scope renders as a disabled pill with a tooltip explaining what is missing, rather than disappearing, so you always know the comparison dimension exists and roughly what would unlock it.

Behind every scope sits a floor: a peer comparison only displays once there are enough peers behind it that a median could not effectively reveal any single peer's own number. Below that floor, Verinode shows the scope as unavailable rather than a comparison built from too few franchisees to protect anonymously. This is the same anonymity discipline that governs every peer comparison across the platform, not something unique to Facilities.

Once a scope clears that floor, its pill label appends the number of peers behind it, for example "Group (12)." That count comes from how many peers have a location on file at that scope, which the switcher uses as the representative population size for the whole scope. It is possible for the switcher to show a scope as available while one specific tile inside it still reads as unavailable, if fewer peers happen to have a value on file for that particular metric (say, rent) than have a facility on file at all. A metric tile's own unavailable message, covered below, is always the accurate answer for that specific number, even when the scope pill itself is enabled.

• Group, when there are not enough active peers on your own roster yet, the tooltip explains that within-network comparisons need more active peers in the network.
• Regional, when the state cohort behind it is too small, the tooltip explains that smaller state cohorts are hidden by the anonymity floor.
• National, when the cross-network cohort is too small, the tooltip reads that the cohort is too small for a cross-network comparison.

Reading a tile once a scope is selected

Selecting a scope re-renders the same four Footprint tiles underneath it with peer numbers at that scope: Locations, Total sqft, Monthly cost (rent + CAM), and Owned vs leased. Each tile shows:

• The franchisee's own raw value, formatted for that metric: a plain count for Locations, an abbreviated square-footage figure for Total sqft (for example "24k"), an abbreviated dollar figure for Monthly cost (for example "$8k"), or a percentage for Owned vs leased.
• The peer median at the selected scope, when one is available, labeled "Median" followed by the formatted value.
• The franchisee's percentile within that peer population, shown as "· p62" beside the median, when a percentile could be computed.
• A plain-language delta line below that, comparing the franchisee's value to the peer median as a percentage, for example "+18% vs median" or "-9% vs median." A gap close enough to the median (a few percentage points either way) reads as "On par with peers" in neutral gray instead of a percentage, since a difference that small is noise, not signal.
• A color on that delta line that depends on the metric's own direction of good, not just on whether the franchisee sits above or below the median. More locations and more square footage read as favorable (larger footprint); a lower monthly cost and a higher owned-versus-leased share also read as favorable (better cost discipline, lower exposure). A delta running the unfavorable way for that specific metric turns amber at a moderate gap and red once the gap widens further, while a delta running the favorable way turns green regardless of size. This is why the exact same raw percentage gap can read as good news on one tile and a flag on the next: the color follows the metric's own definition of "better," not the sign of the number.
• When your network has an active target set for that metric under a Program, a tag reading "✓ Meets target" (green) or "✗ Below target" (red), with the target's value shown beside it and the program's name on hover.

When a tile has no peer number to show, it reads one of two short lines instead of a median:

• "Cohort too small", when too few peers at that scope have a value on file for this specific metric.
• "Pending benchmark seed", when the scope itself has no data behind it at all (this is the state Regional and National are in on almost every real network today, described below).

Footprint responds to scope. Lease watch does not.

The detail card has two sections below the header and switcher. Only one of them changes when you toggle scope.

• Footprint (Locations, Total sqft, Monthly cost, Owned vs leased) is fully scope-aware. Switch scopes and all four tiles re-compare this franchisee against the newly selected peer population.
• Lease watch (leases expiring inside 90 days, leases expiring inside 180 days, and the guidance line beneath them) does not respond to the scope switcher at all. It always shows this franchisee's own current lease-expiration counts, colored by urgency, regardless of which scope pill is selected. There is no peer version of this panel; it is a status check on this one franchisee's own lease calendar, not a comparison.

Why Regional and National read "benchmarks pending"

A line beneath the tiles, tied to whichever scope is currently selected, reads the state of that scope in plain language:

• Under Group, if your network has enough active peers, it confirms the comparison is live and names the confidence level behind it (see below). If your network does not yet have enough active peers, it explains that the peer cohort is too small for a within-network comparison yet.
• Under Regional, it reads that regional industry benchmarks are still being seeded, and that facility metrics will populate as that data matures.
• Under National, it reads the same thing for the national scope.

This is a straightforward reason, not a soft no. Group is computed entirely from your own network's nightly rollup, so it can be live the day your network has enough active franchisees. Regional and National are meant to be genuine cross-industry benchmarks, built from Verinode's broader intelligence layer across many restoration operators nationwide, not just a bigger slice of your own roster. That layer has not yet been seeded with real, anonymized facility observations at those two scopes for the industry at large. Verinode reads that state honestly rather than inventing a number: a real network sees "pending," never a placeholder dressed up as a genuine benchmark.

Confidence, and why it isn't the same as the peer median itself

Alongside a live Group comparison, the scope footer names a confidence level: High confidence, Directional, or Low confidence. This is Verinode's own read on how much weight to put on the median itself, separate from whether a comparison displays at all. A peer population that just barely clears the anonymity floor produces a real, displayable median, but that median is naturally noisier than one built from a much larger group of peers, so it is labeled Low confidence rather than presented with the same certainty as a comparison backed by many more peers, which reads as Directional, and then High confidence as the peer population grows further still. Read a Low confidence or Directional comparison as a useful signal, not a precise number to hold a franchisee to exactly.

Empty and loading states

• While the detail card is loading, the overlay shows the franchisee's header with a plain "Loading…" line where the tiles will appear.
• If the load fails, the overlay reads "Couldn't load this franchisee's facilities data." with a Close link.
• If a metric tile has no peer comparison at the selected scope, it shows "Cohort too small" or "Pending benchmark seed" as described above, never a blank tile.
• If your network doesn't yet have enough active franchisees for any per-franchisee comparison at all, the Facilities page suppresses the per-franchisee rows before you ever reach a tile to click; see Facilities overview for that aggregate-only state.

How to use this

Read the Group scope first: it's the lens with live numbers on almost every network today, and it's the honest, internal read on how this franchisee compares to its own peers. Try Regional or National only when the pill is enabled; if it's greyed out, hover it to confirm what's missing rather than assuming the feature is broken. A franchisee sitting well above the Group median on Monthly cost, with a below-target tag on the same tile, is a specific, concrete conversation, not a top-line network number that still needs someone to go find out who is driving it.

Related help articles

• Opening a franchisee's facilities detail card for the header, Footprint grid, and Lease watch panel this switcher sits inside
• Facilities overview for the section page these tiles are clicked from, and the small-network aggregate-only banner
• Lease risk, Network footprint, and Owned vs leased for the section-level rows that lead into this detail
• Open facility compliance for the fourth row that also opens this detail
• Group, Regional, and National peer scopes on the fleet drill-in for the identical switcher pattern on Fleet
• HQ benchmarks for how HQ-wide peer comparisons work outside the Assets cluster
• HQ programs for setting the network targets that show as "Meets target" / "Below target" tags on these tiles
• Network health for the cross-network signals that feed from Facilities
• HQ overview for how Assets fits into the rest of the HQ sidebar

Data sources