Group, Regional and National peer scopes (and confidence tiers)

What the peer-scope switcher does

Every metric on the per-franchisee Equipment card, pieces of equipment, distinct equipment classes, purchase value, average age, in-service rate, and so on, means very little on its own. A franchisee with 40 pieces of equipment and 12% overdue maintenance could be ahead of the pack or behind it. The peer-scope switcher is what turns a raw number into a comparison: it lets you choose who that franchisee is being measured against, and every tile on the card updates to show the median, the percentile, and a plain-language delta for that cohort.

Verinode never hands you a single peer's number. Every context you see here is an aggregate: a median and a percentile computed across a cohort, never one other franchisee's raw figure. That holds at every scope, Group, Regional, and National. HQ sees network aggregates and compliance; it does not, and structurally cannot, see one franchisee's business data laid bare next to another's.

Where to find it

Open Equipment from the HQ sidebar, or go straight to hq.verinode.ai/equipment. Equipment sits in the Assets cluster alongside Facilities and Fleet, a small pill strip at the top of the page (Facilities · Fleet · Equipment) lets you jump between the three.

The peer-scope switcher itself doesn't live on the network-wide Equipment page, it lives inside the per-franchisee detail. Click any franchisee's row (or its equipment tile) in the row stack, and a slide-over opens with that franchisee's full Equipment detail: Capacity, Utilization & age mix, and Maintenance & calibration watch. Directly under the franchisee's name and status, above those three sections, is the scope switcher: three pills reading Group, Regional, and National. Whichever pill is active decides what every metric tile below is compared against. Switching pills is instant, no reload, and the numbers on every tile below update together.

The three scopes

Group

What it compares against. Every other active franchisee inside your own network. Franchisees that are still in a seeded or invited status (not yet fully onboarded) don't count toward this cohort, so the number reflects operators who are actually live and reporting data, not your full membership roster.

When it's available. Group needs a minimum number of active peers reporting the metric before Verinode will show a comparison. Below that floor, the pill still appears, but it's disabled with a tooltip explaining that within-network comparisons need more active peers in the network, and the metric tiles read "Cohort too small" instead of a median. This isn't a bug or a stalled sync, it's a deliberate anonymity floor: with only one or two other franchisees in the mix, a "median" would just be revealing someone else's number.

What it looks like when it's live. Once the cohort clears the floor, the footer under the metric tiles reads something like "Within-network comparison · [confidence tier] · n=[cohort size]", and each tile shows the peer median, a percentile, and a colored delta line (see "Reading a metric tile" below).

Regional

What it compares against. Franchisees in the same state as the franchisee you're viewing, but drawn from outside your own network entirely, the wider restoration industry, not your peers down the hall. It's the same shape of comparison as Group (a median, a percentile, a cohort size), just against a same-state industry cohort instead of your own network.

When it's available. Regional carries its own privacy floor (a K-anonymity floor), separate from Group's. When a state's industry cohort is too thin to protect anonymity, the pill is disabled and its tooltip explains that smaller state cohorts are hidden by the K-anonymity floor.

National

What it compares against. The same idea as Regional, but nationwide, the full restoration industry rather than one state. It's the broadest, most statistically stable comparison available once it's live.

When it's available. Same logic as Regional: a cohort floor gates the comparison, and until National's own floor clears for a given metric, the pill shows a disabled state with a tooltip noting the cohort is too small for a cross-network comparison.

How cohort size drives confidence tiers

Once a scope clears its anonymity floor and shows real numbers, every comparison also carries a confidence tier: High confidence, Directional, Low confidence, or Hidden. This tells you how much weight to put on the median and percentile you're looking at, independent of whether the comparison is available at all.

• Hidden is what you see below a scope's anonymity floor: no median, no percentile, just the cohort size and a "cohort too small" or "no data at scope" reason. This is the same gate described above, not a separate state.
• Low confidence applies once a scope clears the floor but the cohort is still small. Treat the median as a rough directional signal, not a number to act on precisely.
• Directional applies to a mid-sized cohort. Wide enough to be a useful sanity check on your position, not yet wide enough to be authoritative.
• High confidence applies once the cohort has grown broad enough that the median is statistically stable. This is the tier where a "+18% vs median" line is worth planning around.

Verinode intentionally doesn't publish the exact peer-count line between these tiers anywhere in the product. Surfacing that number would let anyone back-calculate roughly how many peers are in a cohort at any given moment, which works against the same anonymity floor the tiers exist to protect. What you'll actually see on screen is the tier label itself, plus your own network's live cohort size (the "n=" figure) when Group is showing real data, that count is about your own comparison, not a published policy threshold.

Reading a metric tile in any scope

Whichever scope is selected, each metric tile (Pieces of equipment, Distinct equipment classes, Total purchase value, Avg age, In service, Over 5 years old, and the two maintenance/calibration overdue counts) follows the same layout:

1. The franchisee's own value, large, at the top: the actual count, dollar figure, or percentage for the franchisee you opened.
2. The peer median, one line down, formatted for that metric ("Median 34", "Median $210k", "Median 78%"), with a percentile alongside it when available (e.g. "· p62" means this franchisee sits at the 62nd percentile of the cohort).
3. A delta line, colored, summarizing the gap: "+18% vs median", "-9% vs median", or "On par with peers" when the two are close enough that a percentage would just be noise.
4. A target tag, only when your network has an active program target on that metric (set under Programs): "✓ Meets target" or "✗ Below target", with the target value shown alongside it.

The delta's color isn't a fixed red-good/green-bad rule, it flips based on what "better" means for that specific metric. More equipment, more equipment classes, a higher purchase-value base, and a higher in-service rate all read as good when they're above median (green, "Expand"). Average age, the share of equipment over five years old, and both overdue-maintenance and overdue-calibration counts read as good when they're below median (green when lower, red "Analyse" when meaningfully higher). In other words, a red delta on "Avg age" means this franchisee is running older equipment than its peers, not younger, read the direction, not just the color, when you're scanning a row of tiles.

When a scope has no data (cohort too small, or Regional/National pending), the tile drops the median line entirely and instead reads "Cohort too small" or "Pending benchmark seed" in its place, so an empty comparison never looks like a zero.

Why Regional and National are pending

Group works today because it's built from your own network's data, aggregated locally, with no dependency on anything outside your own franchisees. Regional and National are structurally different: they're meant to compare a franchisee against the wider restoration industry, which means Verinode needs a real, broad, cross-operator sample of equipment data flowing into its industry intelligence layer before it can responsibly show a same-state or nationwide median.

That industry-wide pipeline exists and already powers other parts of the platform, but it hasn't been seeded with equipment-specific data yet. Rather than approximate a number from an unrelated or too-small sample, Regional and National honestly report no data at scope until that seeding happens. As real industry equipment data flows in, these two scopes will light up the same way Group already has, medians, percentiles, and confidence tiers, no changes needed on your end.

Putting it together: a worked example

Say you open a franchisee whose Equipment card shows 18 pieces of equipment, an average age of 6.2 years, and two overdue calibrations. On Group, the switcher shows a Directional confidence tier: the median across your active network peers is 24 pieces of equipment (this franchisee reads "-25% vs median", colored as a gap since more equipment reads as good), an average age median of 4.1 years (this franchisee reads well above median, colored as a gap since older reads as bad), and a calibration-overdue median of 0 (two overdue is a real outlier). Switching to Regional or National currently shows "Pending benchmark seed" on every tile, so for now the Group comparison is the read: this franchisee is running a smaller, older fleet of equipment with a live calibration gap relative to the rest of your active network, worth a conversation, and worth checking again under Regional once industry data seeds in.

Related help articles

• HQ overview
• Network health
• HQ benchmarks
• HQ programs (setting the network targets that drive the ✓/✗ tags on metric tiles)
• HQ compliance (the privacy boundary between franchisee data and HQ aggregates)
• HQ facilities peer scope
• HQ fleet peer scope

Data sources