The Renewals Due row and 30/60/90-day windows

What this row is

Renewals Due is the second row on the Dues & Renewal page. It lists individual memberships whose renewal date falls within the next 90 days, ordered soonest first, so your team always sees the most time-sensitive renewal at the top of the row. It works alongside the "Renewals due 90d" figure in the hero above it, which gives you the total count; this row gives you the names behind that count.

This article covers how that row is ordered, how the underlying 30/60/90-day windows are computed, and why renewals inside 30 days get a different visual treatment than the rest.

Dues & Renewal is an association-only surface. Renewal dates and dues status come from your association's own membership roster, they are not a franchisee's private business data. Verinode reflects what's on the roster; it does not calculate renewal eligibility or send renewal notices on your behalf.

Where to find it

On the web: hq.verinode.ai/dues, reached from the HQ sidebar entry labeled Dues & Renewal. The Renewals Due row sits directly under the dues-current hero, above Recently Lapsed.

On mobile: the same row appears on the Dues & Renewal entry in the HQ mobile section list.

How the 30/60/90-day windows are computed

Every time the page loads, Verinode captures a single reference point: the current date, truncated to midnight UTC. That one instant is used for every renewal calculation on the page, the hero counts and every tile in this row. Capturing it once, rather than re-checking the clock for each membership, means a roster can't get split across two different windows just because the page happened to load a few seconds either side of midnight.

From that reference point, each membership's renewal date is converted into a whole number of days until renewal. A renewal today is 0 days out. A renewal tomorrow is 1 day out. A renewal in the past is a negative number, and those are excluded from this row entirely, they surface instead in Recently Lapsed.

The 30/60/90-day windows are cumulative, not separate buckets. A renewal that's 20 days out counts toward all three: the 30-day figure, the 60-day figure, and the 90-day figure. A renewal 45 days out counts toward the 60-day and 90-day figures but not the 30-day one. Only renewals with a non-negative day count (today or later) count toward any window at all.

On this page, two of those three windows are surfaced directly:

• The 90-day total is the headline number in the hero's "Renewals due 90d" figure, and it's also the full set of memberships that can appear in this row.
• The 30-day count drives the callout underneath that figure (for example, "6 within 30 days") and determines which tiles in this row get the emphasized accent, covered below.

The 60-day mark is part of the same underlying computation but isn't broken out as its own figure on the page today, only the 30-day and 90-day windows are shown.

Soonest-first ordering

Within the 90-day window, memberships are sorted with the soonest renewal at the top. A membership renewing in 3 days appears above one renewing in 45 days, which appears above one renewing in 89 days. This makes the row read as a natural outreach queue: work from the top down.

The row displays up to 12 memberships. If more than 12 memberships fall within the 90-day window, only the 12 soonest are shown, the rest still count toward the hero's 90-day total but won't have their own tile until they move up the list.

The within-30-day accent

Any tile whose renewal falls within 30 days (0 to 30 days out, inclusive) gets a warmer, more prominent accent color than the rest of the row. Renewals further out than 30 days use the standard copper accent. This is the same "maintain" signal used elsewhere on the platform to flag things worth acting on soon, without being an urgent, past-due "analyse" state, since the membership hasn't lapsed yet.

The effect is that as you scan the row left to right (soonest to furthest out), the accent naturally fades from the maintain color to the standard one right around the 30-day mark, giving you a visual cue for where the "act soon" cutoff sits without needing to read every date.

What each tile shows

1. 1Status label: one of Current, Lapsed, Grace Period, or Pending. Pending means no dues status has been recorded yet for that membership. (Since this row only includes renewals 0 to 90 days out regardless of status, you can see a membership that's still marked Current or in a Grace Period sitting right next to one that's already Lapsed but has a future renewal date on file.)
2. 2Company name: the membership's name as it appears on the roster.
3. 3Renewal timing: a plain-language caption: "Renews today," "Renews tomorrow," "Renews in [N] days" for anything under 30 days out, or "Renews in [N] months" beyond that (rounded to the nearest month). If no renewal date is on file for that membership, it reads "No renewal date on file" instead.
4. 4Meta line: the specific renewal date when one exists (for example, "Renews 2026-08-15"). If no renewal date is on file, this line falls back to the membership's city and state, when those are on the roster.

Empty state

If no memberships have a renewal date within the next 90 days, the row reads:

"Renewals due in the next 90 days will appear here as renewal dates flow in from the roster."

How to use it

• Treat this row as your renewal outreach queue for the next quarter. Start at the top and work down, since it's already sorted soonest first.
• Watch for the accent color shift. Tiles with the maintain accent are inside the 30-day window, they're the ones worth a call or reminder now rather than next month.
• Cross-check against the hero's "Renewals due 90d" figure. If the count there is higher than the number of tiles you can see, remember the row caps at 12, there are more renewals coming than are currently listed.
• Because Verinode surfaces the roster's own dues status and renewal date rather than a membership's underlying business detail, this row tells you who is renewing and when, not why a membership might be at risk. That conversation happens through your own outreach.

Related help

• /help/hq-dues-renewal-overview
• /help/hq-member-directory-overview
• /help/hq-capability-model