Gallery, Gantt, and Calendar views

What this is

Decisions and Actions are two pages built on the same underlying board, HQ's franchisor inbox across decision plans, interventions, consent requests, and program audits and violations. What differs between them is how that board gets drawn. Decisions always reads as a gallery, tiles in a grid. Actions reads as either a Gantt timeline, a set of horizontal bars against a week-by-week ruler, or a calendar, a month grid with a colored pill per due checkpoint. A small toggle at the top of Actions switches between the two; Decisions carries no toggle at all, because a gallery is the only read that makes sense for a full inbox rather than a set of in-flight initiatives.

All three views draw from the same rows and the same search and filter state. Switching the toggle never changes which rows are included, only how they are drawn on the page.

Where to find it

• Decisions, hq.verinode.ai/decisions, opens straight to the gallery.
• Actions, hq.verinode.ai/actions, opens to the Gantt by default. Its filter bar carries a two-icon toggle near the right edge, next to the search box and the Action Plans dropdown: a stacked-bars icon (Gantt view) and a grid icon (Calendar view). Your choice does not persist between visits, Actions always opens back on the Gantt.

Gallery: the only view on Decisions

Every row on Decisions renders as a tile in a grid, one card per decision plan, intervention, consent request, or program audit or violation. There is no Gantt or Calendar option here, and the toggle you see on Actions is not shown on this page at all. A decision plan sitting in draft, an audit awaiting your review, and a resolved intervention from three weeks ago are all fundamentally different shapes of thing to read, gallery is the one layout that handles all of them side by side without forcing a timeline or a due date onto rows that may not have either yet.

With the status filter left on All, the gallery groups itself into three sections instead of one flat grid:

• Decide this week, critical severity, anything with a near deadline, or (absent a firmer signal) a longer-aged or higher-value row that has been sitting without a call.
• Coming up, everything else still pending, holding until you have room.
• Handled, anything already acted on, parked, ignored, or resolved.

Pick any other status (Pending, Acted, Parked, Ignored, Resolved) from the dropdown and the gallery drops the section headers and shows a single flat grid of whatever matches. See HQ Decisions: the franchisor inbox for the full breakdown of the status and business-area filters, what each tile shows, and which Act, Park, Ignore, and Discuss buttons apply to each of the four sources.

Gantt: the default view on Actions

Actions narrows the same four sources down to what's actually in motion, plans you've activated, interventions being worked, consent requests approved, and violations escalated or already closed out, then lays each one out as a horizontal bar against a rolling calendar.

The ruler

A sticky corner reads Active plans, with a count underneath ("6 plans underway"). To its right, a two-row ruler spans 16 week-columns (starting one week before today), a roughly four-month window. The top row groups the weeks by month; the second row marks each week's start date, with the column holding today reading "This week" in copper and a thin copper line running down through the whole board at today's exact position. Both the ruler and the label column on the left stay pinned as you scroll, and the whole board scrolls inside its own card, the page underneath does not move.

One row per source item

Each row is one plan, intervention, request, or violation. The label cell on the left (clicking it opens the workspace slider) shows the row's title in bold and, where the row names one, the anonymized franchisee label or the program name underneath. Unlike the operator side of the platform, no HQ row carries a calculated dollar figure, none of the four network sources estimate one, so you will never see a dollar amount on an HQ Gantt bar.

Below the title, the label cell shows a progress readout, "X/Y steps," with a thin copper fill bar. The bar itself is built from one colored segment per checkpoint, separated by a thin grout line:

| Color | Meaning | |---|---| | Green | Checkpoint reached | | Red | Overdue | | Full copper | Due today | | Lighter copper | Due tomorrow | | Faint copper tint | Upcoming | | Grey | Not started |

A legend along the bottom of the card repeats these five states, plus the line "Hover a step for details, click the bar or any step to open the plan." Hover any segment for a small card showing the checkpoint's name, its status in plain words, its due date, and a Mark complete button, but see the callout below before you rely on that for an HQ row.

What the checkpoints actually are

On the operator side, each step is a task IQ drafted, with an email template or script attached. HQ rows have no equivalent generation step, so each source's real lifecycle timestamps are projected onto the same four-checkpoint shape the Gantt expects:

| Source | Checkpoints (in order) | |---|---| | Decision plans | Drafted, Activated, Adoption check, Completed | | Interventions | Flagged, Contacted, In progress, Resolved | | Consent requests | Sent, Approved, Closed | | Program violations | Detected, Escalated, Resolved |

A checkpoint lights up green the moment the underlying row's real status crosses it, "Contacted" turns green when the intervention's status moves to contacted or further, "Approved" turns green once the operator answers the consent request. Program audits carry no checkpoints and never appear on the Gantt or the calendar at all, they're reachable only from the gallery on Decisions.

Empty states

If nothing in the current filter has an in-flight bar to draw, the card reads one of these, depending on what's selected in the Action Plans dropdown:

• Overdue: "Nothing overdue. Steps past their due date land here so they don't slip."
• Due today: "Nothing due today. Steps scheduled for today land here as soon as a plan crosses their day_offset."
• Due tomorrow: "Nothing due tomorrow yet. Tomorrow's step list builds as the day rolls over."
• Later: "Nothing parked for later. Plans you don't act on today land here so you can pick them up next week."
• Completed: "No completed plans yet. Plans you resolve land here so you can run a retrospective."
• Otherwise (no rows match at all): "Nothing matches this filter."

Calendar: the second Actions view

Click the calendar icon and the same in-flight set redraws as a month grid, the way Apple Calendar lays out a month. The Gantt is built for seeing every plan's full stretch of time at a glance; the calendar answers "what lands on this specific day."

Pending plans strip

On the operator side, a strip above the month grid surfaces plans still being drafted or saved but not yet started, since a calendar has nowhere to put something with no due date yet. On HQ Actions this strip is effectively never populated: a decision plan not yet activated has no checkpoint plan attached at all (see the note above), so there is nothing pending for the strip to hold. If you ever do see it, treat it exactly like the Gantt's own placeholder logic, a click opens the row's workspace.

The month grid

The month name and year sit at top left; a Today button and the two arrow buttons navigate. Below a Sunday-through-Saturday header, each day cell shows the date (today gets a filled copper circle) and up to three colored pills, one per checkpoint due that day, truncated to one line. A fourth or later checkpoint on the same day collapses into a "+N more" line instead of a fourth pill. A reached checkpoint's pill is struck through and dimmed. Pill colors match the Gantt's palette: red for overdue, copper for due today, blue for due tomorrow, green for upcoming or reached.

Clicking a day, then a task

Click any day cell to open a list of everything due that day. If nothing lands there, the panel reads "Nothing due" with the body "No plan steps land on this day." Otherwise each row shows the business area, the anonymized franchisee label or program name where the row has one, the checkpoint's name, and the source row's title underneath so you can tell which plan, intervention, request, or violation it belongs to.

Click a row to open its detail: a meta line (business area, entity, full due date), a description if one exists, and any templates attached. Because HQ's synthesized checkpoints carry no drafted content, every HQ-sourced task shows the same line here: "No template attached to this step. Open the full plan to add one or mark this step complete." A footer button, Open Full Plan, closes both overlays and opens the row in the workspace slider, the same one you'd reach from a tile on Decisions.

Empty state

If nothing in your network has an in-flight checkpoint anywhere, the whole page shows one message instead of a grid:

No plans on the calendar yet Action plans appear here as soon as you click Act on a decision. Each plan step lands on the day it is due.

The view toggle: what changes between Decisions and Actions

| | Decisions | Actions | |---|---|---| | Views available | Gallery only | Gantt (default) or Calendar | | Toggle shown | No | Yes, two icon buttons | | Row scope | Every source row, any status | Only in-flight rows (active, in-progress, approved, escalated, plus anything resolved or completed) | | Program audits | Included | Never shown, no checkpoint data exists for audits |

The toggle sits next to a Select button on Actions. Pressing Select swaps the whole content area for a flat checkbox list for closing out several in-flight rows at once, the Gantt/Calendar toggle disappears while you're in that mode and returns once you press Done.

How to use it

1. 1Start on Decisions with the status filter on Pending to see everything across all four sources waiting on a call, gallery is your only read here and that's by design, it's the full inbox.
2. 2Once you've activated a plan, approved a consent request, or escalated a violation, switch to Actions to see it as work in flight rather than a line item in an inbox.
3. 3Use the Gantt when you want to compare several initiatives' pacing against each other, which one is furthest along, which has stalled.
4. 4Use the Calendar when your question is "what's landing this week," especially once several checkpoints from different sources are due around the same date.
5. 5Remember that a program audit never shows up on either Actions view. If you're tracking one, go back to Decisions and use Discuss or Act directly on its tile.

The privacy boundary across all three views

None of the three views reach into a franchisee's own business data to draw a bar, a pill, or a tile. Interventions and consent requests carry a franchisee identity, and that identity is anonymized to a stable label everywhere it appears, on a Decisions tile, on a Gantt row's label cell, and inside a calendar's day list and task detail, unless your network's entity model is configured as a single legal entity. Decision plans, program audits, and violations carry no franchisee identity at all. And because no HQ source estimates a dollar impact, you will never see one on a bar, a pill, or a checkpoint hover card here, that's an operator-side feature this board doesn't inherit.

Related reading

• HQ Decisions: the franchisor inbox, full detail on the four sources, tile buttons, and filters behind the gallery.
• The interventions queue for at-risk locations, the source behind the intervention rows drawn on the Gantt and calendar.
• Programs, where the program audits and violations behind the Compliance rows are set up.
• Compliance: brand health across your network, where audit and violation data rolls up outside this board.
• Standards, the process standards feeding some of the audit rows on Decisions.
• Report library, where broadcasts and exports related to network decisions are archived.
• Broadcasting to your network, for pushing a completed decision plan's outcome out to every location.
• Network Health: your HQ command home, where interventions first get flagged.
• HQ Benchmarks, the comparison data behind some consent requests.
• What HQ sees, the platform shell all three views live inside.
• Item 19 basics, background on the disclosure rules shaping program compliance data.
• Discovery Day, the in-person step some program and consent decisions eventually feed into.

Data sources