Expiring inside 90 days: getting ahead of lapses

What this row is

Expiring Inside 90 Days is a row on the Certifications page that lists every franchisee with at least one active certification set to expire in the next 90 days, ranked so the franchisee with the most certifications on the clock sits first. It is the early-warning half of certification tracking: a certification that has already lapsed shows up on the Expired Certifications row above it, but a certification still valid today and due to lapse next month is the one you can still get ahead of. This row exists so leadership sees the renewal work coming before it becomes a compliance gap.

Verinode does not renew certifications, remind individual technicians, or file paperwork on a franchisee's behalf. It reads the certification records each franchisee's team has entered or extracted in their own Verinode IQ account, rolls the expiration dates up to a network-wide count, and surfaces the franchisees who need to act soonest. The franchisee decides how to close the gap, whether that is a technician recertifying, a firm license renewal, or a subcontractor's insurance certificate getting refreshed.

Where to find it

Open the Compliance group in the HQ sidebar and click Certifications. That opens the Certifications page at hq.verinode.ai/certifications. The sidebar entry sits alongside Programs, Compliance, and Safety, all part of the same Compliance band, HQ's home for requirements and standing.

The Certifications page stacks five rows top to bottom:

1. A hero panel with the network's total and active certification counts.
2. Expired Certifications, franchisees with at least one lapsed certification.
3. Expiring Inside 90 Days, the row this article covers.
4. CEC Completion, franchisees behind on continuing-education hours.
5. Certifications by Franchisee, the full roster with certifications on file.

This article covers row 3. For the hero panel's own numbers, see the Network certifications section below, which explains where the 90-day figure at the top of the page comes from.

The hero panel's Expiring 90d figure

Before the row itself, the hero panel at the top of the page carries a secondary stat labeled Expiring 90d. This is the network-wide count: the total number of active certifications across every franchisee that will expire within the next 90 days. Underneath it, a sub-line reads "N of those inside 30d", where N is how many of that 90-day total fall inside the tighter 30-day window. The 30-day figure is not additional to the 90-day figure, it is a subset of it: every certification expiring within 30 days is also counted in the 90-day total, so read the two together as "this many total, this many of them urgent."

The hero panel's headline number is active certifications network-wide, and its subtext reads "N total across the network · N active" once any certifications are on file, or "Certification data will appear as team members add or extract their certifications" when the network has none yet.

The Expiring Inside 90 Days row

Each tile in the row represents one franchisee with at least one active certification expiring inside the 90-day window. The row is capped at the six franchisees with the most certifications on the clock; ordering runs by expiring count, most exposed first, so the franchisees who need attention soonest lead the row.

Each tile shows:

• A window label: either "30-day window" or "90-day window." This is not a fixed category, it is computed per franchisee from their own certifications. A franchisee gets the 30-day window label the moment any one of their expiring certifications falls inside the next 30 days, because that is the more urgent case. A franchisee only gets the 90-day window label when everything expiring for them falls between 31 and 90 days out, nothing urgent yet, but still worth planning for.
• The franchisee's name as the tile headline.
• A count line: "N cert(s) expiring", where N is the total number of that franchisee's certifications expiring inside the full 90-day window (this already includes any that are inside 30 days, it is not an additional count).
• A 30-day detail line, only when the franchisee is flagged with the 30-day window label: "N inside 30d," naming exactly how many of their expiring certifications are in the urgent slice. Franchisees in the 90-day window label show no detail line here, since none of their expiring certifications are inside 30 days.

Clicking any tile opens that franchisee's read-only detail card (the same drill-in used from every tile across HQ). On that card, the Certifications section lists each certification type individually with its status and an "Expires [date]" note where a date is on file, and the Certifications posture section rolls the franchisee's certifications into the same aggregate figures shown on this page: total, active, expiring inside 90 days, expired, and CEC completion.

How the ranking works

The row is not a fixed roster, it only includes franchisees who currently have at least one active certification expiring within 90 days. A franchisee who is fully current on every certification, or who has no expiring certifications right now, simply does not appear here at all (they may still appear on Certifications by Franchisee below, or on Expired Certifications if something has already lapsed). Within that filtered set, franchisees are sorted by their total expiring-90-day count, descending, so the franchisee facing the most renewal work leads the row.

Empty state

If no franchisee's active certifications fall inside the 90-day window (every franchisee with certifications is either fully current beyond 90 days or has no certifications on file at all), the row reads:

"No active certifications expire inside the 90-day window."

This is a genuinely clean read, not a data gap: it means nothing in the network is due to lapse in the near term. It is a separate state from the Certifications page having no data at all, which shows its own message on the hero panel and on Certifications by Franchisee.

How to use it

1. 1Open Certifications from the Compliance group and scan this row first. The tiles are already sorted worst-first, so the leftmost franchisee has the most renewal work stacked up.
2. 2Treat any tile labeled 30-day window as this week's priority. That label means at least one of that franchisee's certifications lapses inside 30 days, the shortest runway on the page.
3. 3Click into a flagged franchisee's card to see which specific certification type is expiring and its exact expiration date, then reach out about the renewal.
4. 4Come back to this row on a regular cadence. A franchisee who is clean today can appear here next week as certifications approach their renewal dates, this is a rolling window, not a one-time list.

The privacy boundary

Certification expiration is compliance information, not private business performance, and it sits in the same Compliance band as Programs, brand Compliance, and Safety for that reason: a lapsed or lapsing license or credential is brand and liability exposure for the whole network, which makes it legitimately HQ's business to see. That said, the boundary still holds in how deep HQ can look. Clicking into a franchisee from this row opens the same rollup-level detail card used everywhere on HQ: certification types, statuses, and expiration dates. It does not open the underlying certificate documents, license numbers, or training vendor records a franchisee's team has stored in their own Verinode IQ account, and it has no path into that franchisee's other business data. HQ sees what is expiring and when; the certificate itself stays with the franchisee.

Unlike a peer-benchmark tile, this row is not gated behind a cross-network anonymity threshold. It is your own network's compliance rollup across your own franchisees, the same category of view as the rest of the Compliance band, not a comparison against outside operators.

Related help

• /help/hq-cert-watch: the compact "who needs attention" certification tile on the Network Health home, a faster weekly scan that links into the same franchisee detail cards.
• /help/hq-compliance: the broader Brand & Compliance surface, including the network-wide certification matrix broken out by cert type.
• /help/hq-programs: Programs, the sibling surface in the same Compliance band for vendor, carrier, and TPA program adoption.
• /help/hq-overview: the HQ product overview and how the Compliance band fits into the full sidebar.
• /help/network-health: the Network Health home, including the composite score that certification standing feeds into.

Data sources