What 'behind on CEC' means: the cycle target and how members are counted

What this covers

The CEC & Education page is where your association reviews continuing-education compliance across the whole network: how many credits your members have earned so far, which of them are running behind, and what courses are currently active in your catalog. This article is about the number underneath all of it, the CEC target, currently 10 credits per member per cycle, and exactly how "behind" gets calculated: how credits are summed, why a member with zero credits counts as behind from day one, and what drives the color on the hero pill at the top of the page.

Nothing on this page reads a member's private operating numbers. A member's continuing-education record, courses taken and credits earned, is compliance data your association itself administers, not a franchisee's private business data. That distinction matters because it is why HQ can see individual member names on this page at all, unlike almost everywhere else on Verinode HQ, where you see network aggregates and rankings but never a single member's underlying numbers.

Where to find it

CEC & Education sits in the HQ sidebar, also reachable directly at hq.verinode.ai/education. The page opens on a hero panel followed by two rows: Members Behind on CEC and Course Catalog.

The cycle: how it's defined and how credits are summed

The CEC cycle Verinode tracks is the current calendar year. There's no separate enrollment-anniversary or rolling 12-month window, if the calendar shows 2026, you're looking at 2026's credits, and every member's count resets to zero the moment the calendar turns over to the next year.

For each member on your roster, Verinode adds up every credit recorded against them within the current cycle year and treats that sum as their standing. A member who took three separate courses worth 4, 3, and 2 credits this year shows a total of 9, not three separate line items, the Members Behind row (covered below) always shows one combined number per member, not a per-course breakdown.

The hero panel's headline number, CEC credits · [year] cycle, is the other side of the same sum: every credit recorded against every member this cycle, added together into one network-wide total. It moves up as members complete courses; it does not go down.

The target: 10 credits, and why zero counts as behind

The cycle target is 10 credits. Any roster member whose total for the current cycle is below 10, including a member who hasn't logged a single credit yet, counts as behind. There's no partial-credit grace band and no separate "not started" bucket sitting apart from "behind": zero credits and 9 credits are both simply behind, at different distances from the same line.

This is a network-wide constant today, not a per-member or per-association setting you can tune from the page. If your association's actual bylaws call for a different number, treat the 10-credit reading on this page as Verinode's current default rather than your association's certified figure until a configurable target ships.

The hero pill: what drives its color

At the top of the hero panel sits a status pill next to the headline. Its label and color both follow the same underlying comparison, how many of your roster members are currently behind versus how many total members you have:

• No members yet (neutral, gray): your roster is empty. There's no compliance picture to render until members are on the roster.
• All caught up (green, Expand tone): every roster member has at least 10 credits this cycle. Nobody is behind.
• Some behind, under half (yellow, Maintain tone): more than zero members are behind, but they're half or fewer of your total roster.
• Many behind, over half (red, Analyse tone): more than half of your roster is currently below the 10-credit target.

The pill itself reads as an "X of Y earning" count, for example "14 of 20 earning", counting members who have logged at least one credit this cycle against your total roster size. That count is a different cut from Behind on CEC: "earning" only requires more than zero credits, while "behind" requires fewer than 10. A member can be counted as earning (they've logged some credits) and still show up as behind (they haven't reached 10 yet).

Below the pill, the subtext line spells out the same picture in a sentence, for example "6 active courses · 4 members behind on CEC this cycle." Three secondary tiles repeat the components individually: Active courses (how many courses are currently published in your catalog), Behind on CEC (your member count below target, colored red once that count is above zero), and Members earning (your member count with at least one credit this cycle, colored green once that count is above zero).

Members Behind on CEC (the row)

This row lists every roster member currently below the 10-credit target, worst-standing first, so the members furthest from compliance surface at the top rather than being buried alphabetically. Up to 12 members show at once.

Each tile shows:

• The member's company name as the headline.
• A label reading "[credits] of [target]", for example "6 of 10".
• A sub line reading how many credits short of target they are, for example "4 credits short of target".
• For a member at exactly zero credits, an added note reading "No credits yet", and a distinct red accent color rather than the yellow used for members who've made partial progress.

If every roster member has met the target this cycle, the row reads: "Every roster member has met the CEC target for this cycle." If your roster is empty, it reads: "Member CEC progress will appear as the roster and credits are recorded."

Course Catalog (the row)

This row lists the courses currently active in your association's catalog, up to 12 at a time, each tile showing:

• The course title as the headline.
• A label reading how many CEC credits the course is worth, for example "4 CEC".
• A category sub line (for example "Safety" or "Field technique"), or "General" when a course has no category on file.

If your catalog has no active courses yet, the row reads: "Courses will appear here as the association publishes its CEC catalog."

How to use the page

1. 1Start at the hero pill, its color alone tells you whether your network is broadly on track (green), starting to slip (yellow), or has a majority of members behind (red) before you read a single number.
2. 2Scan the top of Members Behind on CEC first. Members marked "No credits yet" haven't engaged with the catalog at all this cycle and are usually worth a direct nudge before a general reminder to the whole roster.
3. 3Check Course Catalog for coverage, if it's thin or a category members need is missing, that's often the reason a cluster of members is stuck below target rather than any one member being unmotivated.
4. 4Revisit the page periodically rather than once, the cycle total only grows as members complete courses, so the shape of who's behind shifts over the year, especially as the calendar-year cycle approaches its close.

Related

• Broadcasting to your network, for reaching members who are behind on CEC directly rather than waiting for the next rollup.