Your enrolled co-op programs

What this row shows

Marketing co-op (/coop) has three rows stacked top to bottom: a hero panel with your all-programs net position, this row, Your co-op programs, and a read-only activity ledger below it. This article covers the middle row: the one tile per program you belong to, how you end up enrolled in the first place, and what each tile's own contributed, reimbursed, and pending numbers mean.

For the hero panel's net position, pill, and three summary tiles, see Your co-op position: contributed, reimbursed, pending. For the read-only activity ledger below this row, and the bigger picture of what a marketing co-op is, see Marketing co-op overview.

A marketing co-op is a shared pool of money your franchise network's HQ runs on behalf of its memberships. A share of revenue is contributed into the pool, and memberships draw reimbursements back out of it for marketing spend: a paid ad campaign, a print run, a local sponsorship. Verinode does not run the program. HQ defines it, activates it, and approves or declines every request. Verinode reads the resulting ledger and lays your numbers out clearly. You decide what to submit and when; HQ decides what gets paid.

Where to find it

Open Co-op from the sidebar. The route is /coop. The second row on the page, titled Your co-op programs, is the one covered here.

How you get enrolled

There is no sign-up step on your side. Enrollment happens automatically when HQ activates a marketing co-op program for your network and adds your membership to it. You will not find an "enroll" button anywhere in Co-op, because there is nothing to opt into: the moment HQ turns a program on and you are added, a tile for that program appears on this row the next time you load the page.

If your network runs more than one co-op program, for example a national fund alongside a regional one, you get a separate tile for each. Each tile is tied to one enrollment in one program, so your contributed, reimbursed, and pending numbers are always scoped to that single program, never blended across programs the way the hero panel above blends them.

Reading a program tile

Each tile in this row shows four pieces of information:

• A small label above the headline: the name of the network or group the program belongs to (your franchise network or association), or "Your network" as a fallback if no group name is on file.
• The headline: the program's own name, for example a specific national or regional co-op fund.
• A summary line: your contributed, reimbursed, and pending totals for that program only, written out in dollars. When you have at least one reimbursement request still waiting on HQ, the pending figure leads: "$1,200 pending · $8,400 contributed · $6,000 reimbursed." When nothing is pending, the line drops straight to "$8,400 contributed · $6,000 reimbursed."
• A meta line at the bottom: how long ago you were enrolled in this specific program (for example, "Enrolled 3 months ago"), followed by "click to submit reimbursement."

All three dollar figures on a tile are lifetime totals for that one program, going all the way back to when you were enrolled. They are not a monthly or recent-activity figure.

What the three numbers mean

• Contributed. Every dollar that has moved from your revenue into this program's pool, counting only contribution entries that have been confirmed (posted with a status of approved or paid). Contributions are not something you file yourself: they post automatically, on a schedule, once your revenue lands and the program's contribution formula applies to it.
• Reimbursed. Every dollar HQ has actually paid you back under this program. Only requests that have reached the paid stage count here. A request HQ has approved but not yet paid out is still in flight and is not counted as reimbursed yet.
• Pending. The dollar total and count of reimbursement requests you have submitted under this program that are still sitting with HQ, awaiting a decision. Once HQ approves a request it drops out of pending, but it does not move into reimbursed until it is actually paid, so there is a short window where a request is not reflected in either number. That is money genuinely in transit, not missing.

Clicking a tile: submit a reimbursement request

Clicking anywhere on a program tile opens the Submit reimbursement request form for that program. This is the one active control on this row. The form asks for:

• Amount (USD), a required positive dollar figure.
• What's this for?, a required free-text description of the spend (the placeholder example is "Q3 Google Ads campaign targeting Phoenix metro").
• Period start and Period end (optional), if the spend covers a specific date range.
• Invoice / receipt reference (optional), a free-text field for your own record-keeping (the placeholder example is "GADS-2026-Q3-INV-4421").

The form explains what happens next in plain language: reimbursements land in HQ's approval queue, and you will see the status flip from accrued to approved to paid as HQ works through it. Submit request writes the entry to the ledger and closes the form; the page then refreshes so the new request shows up immediately in that tile's pending total, in the hero row above, and in the activity ledger below. Cancel closes the form without submitting anything.

Empty state

If you have no co-op enrollments at all, this row reads exactly:

"No co-op enrollments yet. When HQ activates a marketing co-op program for your network, it shows up here with a Submit reimbursement button."

This is not a loading state or a bug. It means HQ has not yet turned on a marketing co-op program for your network, or has not yet added your membership to one it has already activated. Nothing to do on your side; the tile appears on its own once HQ enrolls you.

How to use this row

1. 1Open Co-op from the sidebar (/coop) and look at Your co-op programs. If your network runs multiple programs, you will see one tile per program.
2. 2Read each tile's summary line to see that program's own contributed, reimbursed, and pending split, separate from the all-programs total in the hero row above.
3. 3When you have marketing spend to claim back under a specific program, click that program's tile and submit a reimbursement request with the amount, a clear description, and, where you have them, the period and an invoice reference.
4. 4Watch the tile's pending figure and the activity ledger below for the status to move from accrued to approved to paid. There is nothing further to do once a request is submitted; approval and payment are HQ's call.

Best-practice example

Say your network runs two programs and this row shows two tiles: "National Co-op Fund" reading "$1,200 pending · $8,400 contributed · $6,000 reimbursed," and "Southeast Regional Co-op" reading "$3,100 contributed · $3,100 reimbursed." The first tile tells you a $1,200 request is still with HQ and that, historically, about $2,400 of what you have contributed to that fund has not yet come back as a paid reimbursement (contributed minus reimbursed, before the pending request resolves). The second tile is fully settled: contributed and reimbursed match exactly, so there is nothing outstanding on that program. If you have unclaimed marketing spend against the national fund, click its tile and submit a request; the regional program needs no action.

Data sources