How peer ratings work
What peer ratings measure, how they stay anonymous, and how to read them alongside the benchmarks.
Overview
Peer ratings capture how operators experience vendors, carriers, and programs, drawn from across the network. They add a qualitative read on top of the quantitative benchmarks.
Where to find it
Ratings appear on the Benchmarks page under the Ratings tab, and inline on the vendor and carrier records they apply to.
How it works
Ratings are contributed anonymously and aggregated, so no single operator's rating is ever attributable. A rating only appears once enough operators have weighed in to keep every contributor anonymous.
Note
Like every benchmark, ratings are never sold to carriers. They exist to help operators, which is what makes them worth trusting.
Best-practice example
Before signing with a new vendor, check their peer rating alongside their price benchmark. A cheap vendor with poor peer marks often costs more once rework is counted.
Data sources
Data sources
- 1.Anonymized peer ratings. Verinode network.