QA Audits launchpad

What the QA Audits launchpad shows

A QA audit is a manual quality check you run against a finished, or nearly finished, job: did the crew do the work right, is the documentation complete, was the site safe, would the customer sign off on it today. It is the mirror image of a carrier audit, except you run it against your own crew first, on your own rubric, before the carrier ever sees the job.

The QA Audits launchpad is where you run one. Pick the rubric, walk the checklist, sign it, and Verinode hands back a scored PDF you can put in front of the crew. Verinode does not score the job or decide the outcome, you do, standing in front of the actual work. Verinode carries the rubric, the math, and the paperwork so the result is consistent every time you run one.

Where to find it

Open Processes from the left sidebar (iq.verinode.ai/processes). In the Take Action row near the top of the page, find the tile labeled QA Audits with the sub-line "Score a job, crew, or process." Click the tile, or its Start button, and the launchpad opens as a center overlay card, the left sidebar and the IQ agent panel stay visible and usable behind it.

Inside, three tabs run left to right: Overview, In progress, and Run an audit. Overview and Run an audit are always there. In progress only appears once you have at least one audit open.

The tile sits in the same Take Action row as any pending decisions for the Processes section. See the decision workspace for how that row works across the platform.

Overview tab

The Overview tab opens with two short lines that frame the feature:

• "Score a job, crew, or process in minutes."
• "Catch what slips before the carrier does. A rubric, a score, a shareable PDF."

What you'll get: the scorecard preview

Below that, under the label What you'll get, sits a worked example of a finished audit, captioned "Example QA audit. Each run saves a scored PDF." It is a sample, built to show you the shape of the result, not a live number pulled from your account. It reads:

• Audit score, the small caps label at the top of the card.
• A large headline number, 88% in the sample, with a colored line beside it: "Above your 85% pass bar." The 85% is the Job Quality Audit's own built-in pass target, not a peer benchmark, every run of this rubric is measured against the same bar.
• Three rows underneath, one per rubric section, each with a fraction, a percentage bar, and a value: Workmanship 9/10 (90%), Documentation 8/10 (80%), Safety on site 7/10 (70%). A bar renders green when that section is holding up, red when it is not, in the sample all three are green.

Below the preview, under the label Your audits once you start, sits a two-line placeholder showing where your own audits will land:

• "Audits in progress, ready to resume"
• "Completed audits with their scores"

That placeholder is not a form, it is a preview of the other two tabs, described next.

In progress tab

This tab only shows once you have at least one audit that has been started but not yet signed off and closed, its label carries a running count (for example "In progress · 2"). If you have no open audits, the tab is not shown at all, that is expected, not a broken screen.

Each row lists the audit by the job, crew, or address you typed in when you started it (or its template name if you left that blank), with Resume on the right. Clicking anywhere on the row takes you straight back into the run form exactly where you left off. This tab is a working queue, not an archive, once an audit is signed and closed it drops off this list.

Run an audit tab

This tab opens with the instruction: "Pick an audit to run. The form walks you through every section, captures a sign-off, and produces a scored PDF you can hand the team."

Below it sits the rubric picker. Today it lists one entry, Job Quality Audit: "Score the quality of a job, crew, or process against a rubric. Catch what slips before the carrier does." with its time estimate, 12 min, on the right. A small filled circle marks the selected rubric, radio-button style, with only one rubric available it is already selected for you.

What the Job Quality Audit walks you through

The rubric runs seven sections, in this order:

1. What's being audited, three quick fields: the job ID or address, the crew or lead on the job, and the date you walked it.
2. Workmanship, four checklist items (affected areas fully addressed with no missed pockets, containment and setup match the work order, equipment placement is correct for the class and area, the site is clean and the customer's space was protected) plus a 1 to 5 rating, "Overall quality of the finished work" (1 = needs rework, 5 = ready to hand over).
3. Documentation, three checklist items: photos timestamped and labeled by area, moisture and drying logs complete for every day, scope and any supplements documented and signed.
4. Safety on site, two checklist items: the crew used the right PPE for the category and class, and no trip, electrical, or fall hazards were left exposed.
5. Customer experience, one checklist item (the customer was walked through the work and sign-offs are on file) plus a rating, "How would the customer rate this job today?" (1 = a complaint coming, 5 = a referral coming).
6. Action items, two optional free-text fields: the top items to fix before the job closes, and anyone who needs a coaching note from the walk.
7. Sign-off, a required signature labeled "Walked by," with the role Project Manager shown above the name and date.

The audit's score comes from the checklist items across those sections, how many you check off measured against the rubric's built-in 85% pass bar. The rating questions and the free-text notes ride along on the finished PDF for context and coaching, they do not move the percentage.

1. 1In the Run an audit tab, confirm the rubric (Job Quality Audit is the only one today, and it is pre-selected).
2. 2Click Start the audit.
3. 3Verinode creates the audit and takes you straight to its run form, at /forms/audits/<id>/run, where you work through all seven sections in order.
4. 4Check off, rate, and note as you go. Use In progress to come back and finish later if you get pulled off the job.
5. 5Sign as "Walked by" to close it out. The closed audit produces its scored PDF, the one you hand to the crew or file with the job.

If the audit cannot be created, for example a save failure, the tab shows whatever message the server returns, or falls back to "Could not start the audit." The Start the audit button shows a loading state while the request is in flight so it will not fire twice.

If no QA rubric is cataloged at all, which should not normally happen since the rubric ships with the product, the tab shows a plain message instead of the picker: "QA audit templates ship with the product. None are cataloged right now."

Best-practice example

You walk a job that just wrapped drying. Two containment checks were missed and one moisture log is incomplete, but everything else on the checklist holds up and you rate the finished work a 4. That mix of checked and unchecked items lands the audit below the rubric's 85% pass bar, the same bar the sample scorecard shows clearing at 88%. You note the two fixes and the tech who needs a coaching word in Action items, sign as Project Manager, and close it. The scored PDF goes to the crew before the carrier ever asks a question about that job.

Data sources